BON: Loyalty Rewards Referrals

BON: Loyalty Rewards Referrals

Reviews (1,757)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

Edited August 21, 2023

I've just started using the app and Emile was available to answer a few questions I had. Top notch customer service. I'm very impressed!
Loving the app so far.

Update - Emile and the team again answered my query about how the rewards widget was displaying some information on my website. It was quickly resolved and she came back with a solution very quickly. So good!

Luvabull World
Australia
10 days using the app
BON Loyalty replied August 18, 2023

Thank you for choosing BON and for sharing your wonderful experience with others. Your review not only brightened our team's spirits but also serves as a motivating reminder of why we do what we do.

We look forward to serving you again in the future. We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

April 8, 2022

Emile was very friendly and supportive! She even took and shared my suggestions with her team. We will continue to use BON!

Green Spa Hawaii
United States
10 days using the app
BON Loyalty replied April 9, 2022

Happy Saturday Green Spa Hawaii 🙌

Emile is jumping with happiness hearing that they could impress you with service. Thank you for your kind words on us and special thanks for your valuable suggestion about leaving a review feature. We'll continue working hard to improve BON better.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Warmest regards,
Mia
BON team

May 26, 2023

Very easy to use and rivals some of the other major companies that have rewards programs. I think you get so much for the price. Integrations are slightly limited but the ones they do integrate with has been ideal when transferring over. I love having the loyalty page directly on my site (nice, clean and laid out) without having to pay for the highest tier for that.

Their customer service is SUPER responsive and very helpful. Anytime I have a question or run into an issue the response is prompt and the suggestions are helpful. Cara has been super helpful. So has Ana (really everyone on their team has been awesome. I never had any issues).

I love the customizable features as well. I get to use this and have it blend flawlessly into my store's theme. It looks and meshes like a perfect fit!

The Resilient Lotus
United States
10 days using the app
BON Loyalty replied May 30, 2023

We are so grateful you found the time to leave us such a touching review! Your words are essential to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻

If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team

October 12, 2021

Très bonne application simple d'installation . Les développeurs à l'écoute en cas de question agréable je recommande 100%; Si vous chercher une application je vous conseille cella la . Merci à votre équipe

Savages-Shop
France
9 days using the app
BON Loyalty replied October 12, 2021

Hi Savages-Shop,

We are so glad to see you go on board with BON Loyalty app. Thank you very much for your gorgeous review. We are happy to know that you are satisfied with our support services, moreover, we love to always aim at exceeding your expectations with us.

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!

Best regards,
Tracy
BON team

March 13, 2022

great app with many great features. Excellent and fast customer service. Would definitely recommend.

Engraved Elegance
United Kingdom
9 days using the app
BON Loyalty replied March 13, 2022

Good day to you Engraved Elegance 😊

Thanks a lot for praising our work! You've given us good vibes this Monday morning and I believe this will motivate us to work harder to bring you the kinds of service you expect to have.

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

Edited November 22, 2022

The app is quite easy to configure, a nice layout and great support (Émile), It's my luck to find out it among other

ACE Bakery - Bánh kem Phú Yên
Vietnam
9 days using the app
BON Loyalty replied November 23, 2022

Xin chao ACE Bakery - Bánh kem Phú Yên,

Allow me, on behalf of all members of BON Team, to thank you for such kind and warm-hearted words addressed to us. We were very delighted to read your sincere review and make sure to pass this to Emile, she will definitely feel excited about this. It's great to know you're happy with BON's features and services. 💕

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Cheers,
Mia
BON Team 🌸

Edited December 19, 2021

Excellent support. Thank you so much Kyle and Emile for all your help getting the App working and with your advise. Very professional, experienced and prompt. Great App supported by a brilliant back end team to help with any issues.

Golden Oil USA
United States
9 days using the app
BON Loyalty replied December 19, 2021

Good day to you Golden Oil USA,

Words can’t describe how thankful we are for this lovely review of yours. Thank you so much! Customer support service is always our pride and I'm truly glad that Emile and Kyle have assisted you promptly. They will be really happy when they see your feedback:)

If you need us, we are always waiting for you via live chat or email at help@bonloyalty.com.

Cheers,
Mia
BON Team.

July 19, 2022

The app is looking really good! I love that we can change the language and the options for earning loyalty points - Facebook like, referral program etc. ! The customer support is fabulous! Hope that we will work together long time!

KiKi London Bulgaria
Bulgaria
9 days using the app
BON Loyalty replied July 19, 2022

Hi KiKi London Bulgaria,

Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive for providing better services, as you're our incentive to develop BON ^^

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

August 9, 2023

goooooooood
cady goooooooooooooooooood secvice,very helpful,very helpfulvery helpfulvery helpfulvery helpfulvery helpfulvery helpful

Calailis Beauty
Hong Kong SAR
9 days using the app
BON Loyalty replied August 18, 2023

Hi Calailis Beauty,

We are writing to express our sincere gratitude for your recent 5-star review. Your kind words and positive feedback have truly made our day, and we're thrilled to hear about your fantastic experience with Cady, our support staff.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

October 14, 2022

this app is exactly what I need and easy to use, customer service is perfect! Daisy REALLY helps me a lot.

Hannah's Accessory
Taiwan
8 days using the app
BON Loyalty replied October 17, 2022

Hello Quitches Get Stitches

This review made our day! Thank you so much for taking the time to leave us this amazing review. Daisy is very glad to have the chance to support you!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.