BON: Loyalty Rewards Referrals

BON: Loyalty Rewards Referrals

Reviews (1,757)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

July 6, 2022

Nice APP and nice customer service!
Hope there will be more and more functions that we can use.
Looking forward to hearing the news

Asakuki
Hong Kong SAR
5 days using the app
BON Loyalty replied July 8, 2022

Dear Asakuki,

Thank you so much for your review! We are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

June 18, 2022

Easy to use. Premium features are all available for free as of now. Customer Service is friendly and reply promptly too. Wish this app could support redeeming gift card too in the future.

Rose Wives
China
5 days using the app
BON Loyalty replied June 20, 2022

Hi Rose Wives,

You have our sincerest gratitude for leaving us such detailed feedback 🤩 It has been a pleasure taking care of your site. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve 💐🤍

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

December 16, 2021

Top app!! installation and customization was very easy. When i needed some extra help, i got it right away. In a few days time some customers enlisted in the loyalty programme so it works great!

2TTOYS
Netherlands
5 days using the app
BON Loyalty replied December 16, 2021

Dear 2TTOYS,

How lovely a customer you are! We are grateful that you trust our app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve BON and make it exactly what you need for your business.

May you need further assistance, please contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

October 31, 2022

it is very helpful and easy to set up, and the free VIP tiers program, and good customer support , thank you for the early bird free plan full version support

Thai Court Yard 泰閣野網上市集
Hong Kong SAR
5 days using the app
BON Loyalty replied November 1, 2022

Hi Thai Court Yard 泰閣野網上市集,

Thank you so much for your awesome review! Our whole team was super excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON team

November 9, 2022

This app is an absolute must have to Customer account creation as well as referals and points loyalty programs which incentives more cash flow hopng to use this app forever

Diamond Findz
United States
5 days using the app
BON Loyalty replied November 10, 2022

Hello Diamond Findz teams,

We are just back to work and your amazing feedback truly lights up our day ✨ Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

Edited July 5, 2022

Update 6/7: These guys have continued to give me the most amazing, personalised service to configure to help me config the app to perform exactly as desired. Every time I ask them a question, they say 'we can do that for you'. It gives a smile every single time. The app does exactly what I need it to do, and Emile and the dev team have been so helpful in ironing out some minor installation issues, because of custom code in my theme. Great work guys, looking forward to using this product into the future

Butcher Baker Grocer
Australia
5 days using the app
BON Loyalty replied July 4, 2022

Hi Butcher Baker Grocer,

We and Emile have such a pleasure for us to work with a great customer like you! We value the trust merchants put into us and we are happy you have noticed it ✨

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

June 17, 2022

App is fantastic! Its so easy to set up and fully customise! Joy from support was super good and answered all my enquires in no time at all even was 4 am her time! Definitely happy with this app!

MYBEAUTIGLOWS
United Kingdom
5 days using the app
BON Loyalty replied June 17, 2022

Hi MYBEAUTIGLOWS,

Our team is so incredibly grateful that you are making your impact and probably opening doors for our future customers - with this wonderful feedback 😊 Besides, it’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team, and Joy, always go above and beyond to perform great and fast service. Thank you for letting us know that we do our job well!

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

May 30, 2023

Very easy to use. Ratings do not lie. Also, customer service from BON is responsive and quick. Anna welcomed me to the app and was very helpful. Thanks again Anna!

Vibesinorbit
United States
5 days using the app
BON Loyalty replied May 30, 2023

Hi Vibesinorbit,

Thank you so much for your great feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future. 😘

If you need us, feel free to reach out to us via chat or email at help@bonloyalty.com.

Best regards,
Mia
BON Team

April 30, 2023

amazing support! They helped me immediately with everything and I found everythin I needed in the app.

Mālama
Switzerland
4 days using the app
BON Loyalty replied May 3, 2023

Thank you for a lovely review !💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers. Our Support team will be delighted to see your praise!

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

August 22, 2022

Easy to use and great assistance from Daisy and cara. Set up early for free !!! Highly recommended!!!

Islaholahk
Hong Kong SAR
4 days using the app
BON Loyalty replied August 22, 2022

Hello Islaholahk,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app and support agent, Cara and Daisy! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.