Reviews (1,732)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

August 25, 2022

Daisy, was amazing supporting me, great Job, fast and accurate answers
keep on doing that. many thanks Daisy

LoveMyRun
United Kingdom
2 days using the app
BON Loyalty replied August 27, 2022

Hello,

Thank you so much for your positive rating, your review means a lot to us!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

February 21, 2022

Defintiely a great app for FREE OF CHARGE !! A lot of useful tools!! Super recommend and the team is really helpful!

東京搭乗中 Tokyo Boarding
Hong Kong SAR
2 days using the app
BON Loyalty replied February 21, 2022

Hi 東京搭乗中 Tokyo Boarding team ❤️

It's our pleasure to have you with us and we can't be any happier to know that you are satisfied with our app and our support! Your trust encourages us to work harder every day to bring you the product and services you deserve.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

June 25, 2023

Wonderful app! Works great and I love the integrations and ways people can be rewarded. Love the loyalty page feature. So many good things about this app.

Aspire Supply
United States
2 days using the app
BON Loyalty replied June 26, 2023

We are so grateful you found the time to leave us such a touching review! Your words are essential to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻

If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team

April 24, 2022

BON is straightforward and easy to set up! Daisy was extremely helpful in answering my questions and provided visuals to guide me along. I was surprised that the support is in real time and replies were VERY prompt as well. Looking forward to build my customer rewards program with Bon!

cristalestory
Singapore
2 days using the app
BON Loyalty replied April 25, 2022

Dear cristalestory,

On behalf of all members of our friendly team, thank you for such kind and warm words addressed to us! We were very pleased to read your sincere review. It is very respectful that you appreciate two of our most important goals: a user-friendly interface and promptly support service❤️

If you need help, we're right here via chat and email at help@bonloyalty.com. Thank you so much!

Cheers,
Mia
BON Team

December 6, 2022

100% Recommend this app I'm so happy i came across it! It has everything your looking for when bringing your customers a loyalty reward program! Super customizable makes it blend so well with your brand.
The steps on adjusting it to your needs are super simple and detailed it won't give you a headache trying to figure it out everything is right there clear to understand and practical.

Also there customer service is AMAZING! Daisy has helped me out since i got the app she's so sweet She does such an amazing job on resolving your issues/questions in no time!

Shop MJ Bella
United States
2 days using the app
BON Loyalty replied December 6, 2022

Hi ^^

Thank you so much for your review! We are all so happy that our app and especially Daisy - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝

Best regards,
Mia
BON team

Edited October 28, 2021

L'application est gratuite et très complète! Je l'utilise pour proposer un programme de fidélité sous forme de points et de récompenses pour mes clients. Le service client (notamment Sunny) est très réactif et sympathique! JE RECOMMANDE!!!

Perksclothing
France
2 days using the app
BON Loyalty replied October 30, 2021

Bonjour Perksclothing,

Merci beaucoup pour votre super avis ! Sunny était tellement excité en lisant ceci. Merci de votre confiance en BON Loyalty ! Nous travaillerions plus dur pour développer de nouvelles fonctionnalités et améliorer notre équipe d'assistance afin de mieux vous aider dans votre entreprise.

Nous ne sommes qu'à un message via le chat en direct ou l'adresse e-mail help@bonloyalty.com. Votre satisfaction est toujours notre fierté et notre joie!

En fait, je ne peux pas parler français, j'utilise donc Google Translate. J'espère que vous comprendrez mes remerciements :)

Have a great weekend!

Mia
BON team

Edited December 4, 2022

Super fácil de usar e configurar , suporte fantástico , Obrigado Anna and Cady pela disponibilidade , You are the Best . Daria 10 ou 100 estrelas

GEEKSHOP.PT
Portugal
2 days using the app
BON Loyalty replied December 2, 2022

Olá GEEKSHOP.PT!

Muito obrigado pela sua revisão incrível! Suas belas palavras nos motivam muito! Graças às suas amáveis palavras, estamos tentando o nosso melhor para contribuir para o seu sucesso.

Se você tiver qualquer outra dúvida, basta conversar conosco ou enviar um e-mail para help@bonloyalty.com.

Saúde,
Mia
equipe BON

June 20, 2022

Awesome app, easy to set up & is what I was looking for. Would highly recommend - Thank you, Joy, for your quick response & help!

Modesty n Mind
United States
1 day using the app
BON Loyalty replied June 23, 2022

Dear Modesty n Mind,

It felt great to find out that we could live up to the expectation you had for the company. Your satisfaction was reflected in the wonderful review you had written for us.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Liam
BON Team.

September 8, 2023

APP más que interesante para crear un programa de fidelización y de referenciados. Además de su precio versus a sus funcionalidades, el soporte es magnífico. Tu ve un pequeño problema y Anna lo soluciono perfectamente, estando atenta a mi durante más de 30 minutos. Sinceramente, ya tengo APP para fidelizar a los clientes.

El Asador en tu Casa
Spain
1 day using the app
BON Loyalty replied September 12, 2023

Gracias por tu resplandeciente reseña de 5 estrellas. Tus amables palabras realmente han alegrado mi día, y no puedo agradecerte lo suficiente por tomar el tiempo para compartir tu experiencia positiva.

El feedback de los clientes como el tuyo es increíblemente valioso para mí y mi negocio. No solo me motiva a esforzarme por la excelencia, sino que también ayuda a los posibles clientes a confiar en BON app.

Liam
BON Team

September 3, 2022

Great Rewards app that is easy to setup and use. Daisy and Bon from support were extremley helpful as well.

Sensory Kingdom
Australia
1 day using the app
BON Loyalty replied September 8, 2022

Hello,

Thank you for taking the time to share this positive rating! We will make sure to share this with the whole team to let them know to keep up this amazing work.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.