Reviews (1,732)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

July 13, 2022

Amazing app and the design is really professional. The support is awesome. Cara is the best. Highly Recommended. A+++

JDStore Tech
Mauritius
About 21 hours using the app
BON Loyalty replied July 13, 2022

Hi JDStore Tech,

Our team, especially Cara, is so thankful for your opinion, this is valued greatly and it really motivates us. We're happy that you love the earn points and referral program features, and we'll definitely work harder to provide more features and a satisfied standard of service to you.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Mia
BON team.

July 11, 2023

I have tried a few apps, this is the most easiest and efficient one I have used. I can tailor it to my stores needs and the help team are 100% there with any concerns. I would highly recommend this app.

SOJA Fragrances
Australia
About 21 hours using the app
BON Loyalty replied July 13, 2023

Your review made our day, thank you so much 💕. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using BON and found the Support service so useful.

If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!
Liam
BON Team.

June 10, 2022

Still trying out the app but so far seems great with advanced features along with good support from the team Thanks Tracy and Emile

Mustard Sneakers
Thailand
About 20 hours using the app
BON Loyalty replied June 14, 2022

Dear Mustard Sneakers,

This review made our day! ✨ We, especially Tracy and Emile, are so happy you are enjoying our app and services! Thank you so much for your kind words. If you need help along the way, please don't hesitate to let us know. Our team is always here to help.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

Edited August 28, 2022

I love this app so far. Even though I am new to the app. I love the set up and all of the features thus far. I needed the BON banner removed, so I chatted with Cara and she was great, very responsive and she took care of my needs via chat. She is awesome. Cara really was a big help to me once more. I am really loving this rewards app. It offers many great options to choose from for your customers. I really believe my customers will enjoy this program once I relaunch in September 2022. You are able to customize your rewards and your banner. If you are looking for a rewards program for your customers, this is the one for you! This app is wonderful. Try it out for your store and you will not be disappointed. You are able to chat with an agent that is available for all of your needs. They are really prompt as well with answering your questions. Give it a try. Don't take my word for it, just try it for your store and for your customers. I am not being sponsor for this. I am a store owner as well that is looking for ways to increase sales and revenue.

Dvine Timing Collection LLC
United States
About 20 hours using the app
BON Loyalty replied September 2, 2022

Good day to you Dvine Timing Collection LLC,

Thank you so much for this precious feedback! Your kind words are priceless. The whole BON Team, especially Cara, is jumping with happiness to see such a dedicated review from a lovely customer like you. It is our pleasure to have a chance to give you assistance. Our team always tries our best to provide the support you deserve, so your words mean a lot to all of us❤️

We are delighted to know that your customers love our app, it really gives us a huge motivation. This is because customers are the main reason for all of us to work tirelessly and improve BON's features and services. We'd like to send our dearest wishes to your lovely business and hope that BON can help you on the journey.

For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you!

All the best,
Mia
BON Team.

August 17, 2023

very fast and helpful live chat! the app is easy to navigate and use. most importantly, have one of the more affordable plans for small biz!

The Moon Bunny
Singapore
About 20 hours using the app
BON Loyalty replied August 22, 2023

BON team hopes this message finds you with a big smile! 🌞

We just wanted to drop you a quick note to say a heartfelt THANK YOU for sharing your wonderful 5-star review. Seriously, your kind words made our day around here!

If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you!
Liam
BON team

December 25, 2021

The best loyalty app we've tried! Not only do they have all of the features and functionalities that you've ever need in a loyalty app but they also have the best customer support! 1000% recommended!

shop cosy
Australia
About 20 hours using the app
BON Loyalty replied December 26, 2021

Dear shop cosy,

How lovely a customer you are! Thank you so much for your kind words about BON ^^ We are all so happy that our app and support service can make you feel satisfied! Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Merry Christmas and Happy New Year!

Best regards,
Mia
BON Team.

December 10, 2021

I like this app so much. It provides all the features I need for the customer reward program. And their service team really helps! Thank you, Emile Daisy and Kyle.

FunniPets®
United States
About 20 hours using the app
BON Loyalty replied December 10, 2021

Hi FunniPets®,

Thank you so much for your awesome review, I'm glad that our support team has been able to help you promptly! Emile, Daisy, and Kyle would be really excited when reading this:) With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

September 6, 2022

the support system at BON is amazing. There are certain benefits that are locked and when you got curious about it and click, it will force chat with a support online. I must admit that it was quite intimidating to force chat with someone but it give you the opportunity to know the team behind this system and I have no complains! They were really prompt in your needs. Hopefully this will be the reward system that I will stick to for years to come!

Play Ichiban Kuji at Toy Coin!
Singapore
About 19 hours using the app
BON Loyalty replied September 8, 2022

Hello,

We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

June 8, 2022

I just started to use this app for loyalty rewards. Features are awesome considering that other loyalty apps charge lots of money for some. It's %100 free for now and the support team is experienced + very helpful. Special thanks to Emile and Kyle! Totally recommended!

Vitacoral
Türkiye
About 19 hours using the app
BON Loyalty replied June 10, 2022

Good day to you Vitacoral

Emile, and Kyle would be really excited when reading this. With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Cheers
Mia
BON team

February 26, 2023

The app is so easy to use and understand. Anna was so helpful and quick to attend to my request for a few modifications. THank you BON!

Felicity
United States
About 19 hours using the app
BON Loyalty replied February 27, 2023

BON developers would like to send a big THANK YOU for your taking the time and leaving us such an awesome review! Your kind, and warm words are the best motivation for us 💕
We are here always striving to exceed our customers' expectations and make sure that you are satisfied!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team