Reviews (1,753)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

July 21, 2024

want to share my positive experience with the BON: Loyalty Program & Rewards. Setting up the program was extremely easy and user-friendly. I was able to complete all the necessary steps and successfully integrate the program into my business in no time.

I especially want to highlight the excellent service provided by Mia. She was always helpful and extremely knowledgeable. Mia answered all my questions quickly and thoroughly, assisting me efficiently with every concern. Her professional and friendly demeanor made my experience with the BON: Loyalty Program & Rewards even more enjoyable.

Thank you for the fantastic program and outstanding service. I look forward to continuing to use it and enjoying its benefits.

Fiorello Boutique
Germany
4 days using the app
BON Loyalty replied July 23, 2024

Hello Fiorello Boutique,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 16, 2024

We really enjoy this app! It's the most affordable with the best functions. Special thanks to Sophie for your great and very responsive service!

ALAVEO
Switzerland
4 months using the app
BON Loyalty replied July 22, 2024

Hello ALAVEO,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 24, 2024

Anna was a huge help - thank you for assisting me to get BON set up on my website!

Wrae Beauty & Wellness
United States
20 days using the app
BON Loyalty replied July 26, 2024

Hello Wrae Beauty & Wellness,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 22, 2024

Great, Working Smoothly and 24hrs Fastest Support I've ever seen. Really Loved it :)

Bhavana Handlooms
India
12 days using the app
BON Loyalty replied August 23, 2024

Hello Bhavana Handlooms,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 6, 2024

Muito bom

Natura
United States
6 months using the app
BON Loyalty replied September 8, 2024

Hello Natura,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 28, 2024

Sophie was excellent in providing support and helping me flesh out the requirements for this app!

Excellent Stores
Trinidad & Tobago
2 days using the app
BON Loyalty replied October 31, 2024

Hello Excellent Stores,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 22, 2024

This plugin/app has been a game-changer for my website—intuitive, effective, and exactly what I needed. The free plan offers substantial value, making it ideal for new or small businesses, while the next tier is affordably priced for those ready to scale.

What truly stands out, though, is their exceptional support team. They’re consistently friendly, responsive, and quick to resolve any issues. A special shoutout to Anna from support chat, who recently helped me not only fix a branding issue but also guided me to additional settings to better integrate the app into my store while allowing my brand to shine through their plugin.

5 stars—highly recommended!

My Store
United States
31 minutes using the app
BON Loyalty replied August 23, 2024

Hello My Store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 30, 2024

I had a wonderful experience with BonLoyalty, and I want to highlight the exceptional customer service I received from Anna. She was very helpful and friendly, assisting me promptly with a small issue. Highly recommended!

Area529 Store
Germany
8 months using the app
BON Loyalty replied July 3, 2024

Hello Area529 Store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 15, 2024

I highly commend the BON support team for their promptness and reliability. Setting up our loyalty program became so much easier!

Dr Shiba Supplement Treats PH
Philippines
About 1 year using the app
BON Loyalty replied July 17, 2024

Hello Dr Shiba Supplement Treats PH,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 18, 2024

Due to some technical difficulty, I asked customer service for help and Hazel handle my case immediately. Resolved the issue promptly with lovely attitude and patience.

CRAFUNE
Singapore
5 months using the app
BON Loyalty replied July 22, 2024

Hello CRAFUNE,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!