Reviews (1,730)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

October 20, 2022

We are using this app to help us initiate and manage a rewards program. Very intuitive and their support team is responsive and helpful.

Mixture
United States
About 4 hours using the app
BON Loyalty replied October 23, 2022

Hello,

Thank you for taking the time to share this positive rating! We will make sure to share this with the whole team to let them know to keep up this amazing work

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 17, 2021

i recommand ,easy to set up, amazing support, react staff! thanks Dean !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Boutique Pleine-Forme
France
About 4 hours using the app
BON Loyalty replied November 17, 2021

Hi Boutique Pleine-Forme,

Thank you so much, you truly brighten up our day! Dean is really excited to read your awesome review :)

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com. We always appreciate you!

Cheers,
Mia
BON Team.

December 7, 2022

App looks great and has a lot of features. Cady and Daisy on the support team we great with helping get things set up and clarifying questions that we had. We certainly look forward to working with them!

Ultimate TCG Limited
United Kingdom
About 4 hours using the app
BON Loyalty replied December 7, 2022

Hi there,

Thank you so much for your sweet feedback on our product and support service! Cady and Daisy could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.

If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!

Yours sincerely,
Liam
BON Team

January 20, 2022

Amazing app! It is very user friendly and the customer support is wow! excellent! Highly recommended!

DUO Medical Supplies
United States
About 4 hours using the app
BON Loyalty replied January 21, 2022

Dear DUO Medical Supplies,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

February 22, 2023

Great app and customer service! Daisy was a joy to talk to and gave instant help :) My biggest recommendations!

Hesselager Energi
Denmark
About 3 hours using the app
BON Loyalty replied February 22, 2023

Good day!

Thank you so much for leaving us a 5-star review! Our team (And especially Daisy) are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

All the best,
Mia

July 21, 2022

Anna was so helpful and attentive to my needs. She responded quickly and efficiently. Thanks for all your help

Natures Touch.nz
New Zealand
About 3 hours using the app
BON Loyalty replied July 22, 2022

Dear Natures Touch.nz,

We are so delighted that you love our app and customer support from Anna! Thank you so much for the 5-star review and for the kind words for us!

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

June 10, 2022

Super App, the features are comprehensive. And the support team Emile is very professional and quick to deal with all my questions.

DEPSTECH
Hong Kong SAR
About 3 hours using the app
BON Loyalty replied June 14, 2022

Hi DEPSTECH,

What a wonderful review! This made our day, and we are so grateful for dedicated merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

July 3, 2022

Excellent App and Support. Anna went out of her way to get everything set up for me considering the time of day it was. Some of the best customer service I have experienced. I think that this app will do exactly what we want it to do and I will recommend it to others. We are looking forward to using this product. Thanks Anna

Etched In Granite
United States
About 3 hours using the app
BON Loyalty replied July 4, 2022

Sending hugs to you guys, Etched In Granite team

Allow me, on behalf of all members of BON, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review ^^ We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

October 28, 2023

无论如何,永久完全免费的套餐搭配上热心的客服,已经很不错了
希望以后能出单多一点,这样可以升级为付费套餐

Elf in Dancing
China
About 3 hours using the app
BON Loyalty replied October 30, 2023

亲爱的客户,

感谢您给予我们的产品五星好评!您的支持和反馈对我们非常重要。我们一直在努力提供最佳的服务和产品,以满足您的需求。如果您有任何问题或需要帮助,都请随时与我们联系。再次感谢您的支持!

祝您一切顺利,

January 16, 2023

Great app when it comes to a free version. Would be even better if rewards for reviews was included in the free version but I overall best value for a free app and super easy to install and very user-friendly. Cara also was a tremendous help with all the questions I had! Would definitely recommend this App.

Kalunza
South Africa
About 3 hours using the app
BON Loyalty replied January 16, 2023

Good day, Kalunza!

You made our day with your trust in our app and your awesome review! 🌞 Cara and our team are all happy to know that you are satisfied with your BON experience!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team