Reviews (1,755)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

February 3, 2024

A Very Nice APP to increase sale

gkutech
United States
About 2 hours using the app
BON Loyalty replied February 20, 2024

Hello,

Thank you for your review. We will share this with the app team to let them know how we are doing

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

October 21, 2022

this is the best app! super user friendly and has great support team backing it up all the time!!!!!

MR FANCY CANDY
Australia
About 2 hours using the app
BON Loyalty replied October 23, 2022

Hello,

We are so grateful for your review. Thanks for sharing your rating with us. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 29, 2022

Emile and Lucas have been amazing with helping me get my loyalty program set up. This app is easy to navigate and easy to set up and if you have any questions, you have reps on standby to assist at any moment. Thank you again Lucas and Emile!!! You both are amazing!

Anjail's House of Fashion
United States
About 2 hours using the app
BON Loyalty replied November 30, 2022

Good day to you, Anjail's House of Fashion,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 🍀

May you have any further requests, you're more than welcome to contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

May 7, 2022

The app has a friendly interface, setting up was easy and BON customer support (Daisy) was extremely helpful with resolving the issues i had.

MR Essentials
Trinidad & Tobago
About 2 hours using the app
BON Loyalty replied May 9, 2022

Dear MR Essentials

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Thank you so much for your review. Daisy told me it's nice talking to you and she can't wait for the next conversation with you. 😍

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

March 4, 2024

I am brand new to this app but have been searching around for a good loyalty program for a while. This app has everything I had wanted and is easy to learn. It has a clean and modern UI and is user friendly to setup and start up. Customer support, I had gotten Anna, is quick to respond and is very nice to talk to.

BEAUTIMAXX-PLUS
United States
About 1 hour using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 25, 2023

ottima app, ne ho provate tante ma tutte troppo complicate da usare. Questa è semplice e intuitiva, modificabile in ogni parte, il team è molto gentile e disponibile. very good!

LouLou creativeLab
Italy
About 2 hours using the app
BON Loyalty replied January 25, 2023

Hi ^^

Thank you so much for your review! We are all so happy that our app and our support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

Grazie mille per la tua recensione! Siamo tutti così felici che la nostra app e il nostro servizio di supporto possano farti sentire soddisfatto! La tua fiducia e il meraviglioso feedback ci hanno motivato a continuare a sviluppare l'app e a fornire servizi migliori ai nostri commercianti.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝

Best regards,
Mia
BON team

June 24, 2022

So far I have only set up the app and haven't seen it in action yet, but the set up was very user-friendly and the support was very good. Anna helped me even outside of office hours to answer my questions and help me get things installed the way I wanted them. So far so good.

somethingsallyco
United States
About 2 hours using the app
BON Loyalty replied June 26, 2022

Good day to you, somethingsallyco's team,

What a beautiful day indeed! We express our sincerest gratitude to you for taking the time to leave an incentive review! Only when we receive such positive feedback, do we know that we have done a good job. We're happy to know that Anna has been able to make the installation easy and quick.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

January 3, 2023

Great Customer services, and very friendly too. The app its super easy to use and have a lot options to custom your reward program.

The Nosy Gal
United States
About 2 hours using the app
BON Loyalty replied January 6, 2023

Dear The Nosy Gal,

We can’t express how excited our team was when reading your wonderful feedback! Your review truly made the day 🥰 It also encourages all of us to keep up with improving our app and services every day.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team

October 14, 2023

Ich bin jetzt schon begeistert von der App. Anna ist eine ganz tolle Kundenberaterin und macht einen super guten Job. Sie hat mir jede Frage ganz ausführlich erklärt und half mir alles richtig anzulegen. Tausend Dank Anna!!!! Ich freue mich schon sehr meine Kunden mit dieser tollen App zu beschenken :-)

Feliz & Henri
Germany
About 2 hours using the app
BON Loyalty replied October 23, 2023

Es tut mir leid, meine Textunterstützung kopiert nicht, aber ich habe hier eine Dankesnachricht geschrieben.

Your review is a great encouragement and reaffirms that we are on the right track in providing the best service possible. We greatly appreciate your support and look forward to serving you even better in the future.
Liam
BON team

May 31, 2022

The service was great. Thank you Daisy! <3 And the app is great, is very personalizable, has a lot of options and rewards

THORO 650
Mexico
About 2 hours using the app
BON Loyalty replied June 2, 2022

Dear THORO 650

Thank you so much for your amazing feedback😇! We are so glad that Daisy has been able to satisfy you with her support, she loves your review a lot!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.