Reviews (1,729)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

August 29, 2022

So far so good! Very helpful customer service and simplistic design overall. Can't wait to launch! Thanks for all the help, Anna and Cara!

MC Art Supplies
United States
About 3 hours using the app
BON Loyalty replied September 2, 2022

Dear MC Art Supplies,

The whole BON team is incredibly thankful for the kind compliment you shared❤️ We are delighted to know that you enjoyed talking with Anna and Cara. We consider customer satisfaction a top priority, and with your feedback, it's ecstatic for us to know that customers notice our efforts😊

For further questions, feel free to contact us via live chat or email at help@bonloyalty.com.

Cheers,
Mia
BON Team.

March 2, 2022

Emile is very friendly and super helpful in answering my question, features is awesome, can't complain. Hope this app can really boost my business!

Candylens
Malaysia
About 2 hours using the app
BON Loyalty replied March 2, 2022

Dear Candylens,

Million thanks from our whole team, especially Emile! It's so nice knowing that you have satisfied with our app and support service, we'll try harder and harder to make BON exactly what you need for your retailed business. Let's accompany each other for a long time!

If you need us, we're always here to help via chat and email at help@bonloyalty.com. Your satisfaction is always our highest priority.

All the best,
Mia
BON Team.

October 26, 2022

Luckily, I found this app. The app is good for the starter. The support team reply very fast. You can create your rewards program is good.

Dragoart Tattoo
China
About 2 hours using the app
BON Loyalty replied October 26, 2022

Good day, Dragoart Tattoo!

Thank you so much for taking the time to leave an excellent 5* rating. We really appreciate your business. Please let us know what we can do for you in the future

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

March 20, 2022

Emile was so courteous & helpful! She was one of the most kind reps. I've ever spoken to and was quick to solve my problems. Thank you!

BDIVINE Naturals
United States
About 2 hours using the app
BON Loyalty replied March 21, 2022

Greetings BDIVINE Naturals!

We're all thrilled to know about your 5-star experience with us, it makes us, including Emile, overjoyed! It's always our pleasure to work with wonderful merchants like you, and we couldn't be happier knowing that you feel the same🤗

We're always here to assist you via live chat and email at help@bonloyaty.com, so feel free to reach out to us whenever you need!

All the best,
Mia
BON Team.

October 21, 2022

this is the best app! super user friendly and has great support team backing it up all the time!!!!!

MR FANCY CANDY
Australia
About 2 hours using the app
BON Loyalty replied October 23, 2022

Hello,

We are so grateful for your review. Thanks for sharing your rating with us. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 29, 2022

Emile and Lucas have been amazing with helping me get my loyalty program set up. This app is easy to navigate and easy to set up and if you have any questions, you have reps on standby to assist at any moment. Thank you again Lucas and Emile!!! You both are amazing!

Anjail's House of Fashion
United States
About 2 hours using the app
BON Loyalty replied November 30, 2022

Good day to you, Anjail's House of Fashion,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 🍀

May you have any further requests, you're more than welcome to contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

May 7, 2022

The app has a friendly interface, setting up was easy and BON customer support (Daisy) was extremely helpful with resolving the issues i had.

MR Essentials
Trinidad & Tobago
About 2 hours using the app
BON Loyalty replied May 9, 2022

Dear MR Essentials

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Thank you so much for your review. Daisy told me it's nice talking to you and she can't wait for the next conversation with you. 😍

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

January 25, 2023

ottima app, ne ho provate tante ma tutte troppo complicate da usare. Questa è semplice e intuitiva, modificabile in ogni parte, il team è molto gentile e disponibile. very good!

LouLou creativeLab
Italy
About 2 hours using the app
BON Loyalty replied January 25, 2023

Hi ^^

Thank you so much for your review! We are all so happy that our app and our support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

Grazie mille per la tua recensione! Siamo tutti così felici che la nostra app e il nostro servizio di supporto possano farti sentire soddisfatto! La tua fiducia e il meraviglioso feedback ci hanno motivato a continuare a sviluppare l'app e a fornire servizi migliori ai nostri commercianti.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝

Best regards,
Mia
BON team

June 24, 2022

So far I have only set up the app and haven't seen it in action yet, but the set up was very user-friendly and the support was very good. Anna helped me even outside of office hours to answer my questions and help me get things installed the way I wanted them. So far so good.

somethingsallyco
United States
About 2 hours using the app
BON Loyalty replied June 26, 2022

Good day to you, somethingsallyco's team,

What a beautiful day indeed! We express our sincerest gratitude to you for taking the time to leave an incentive review! Only when we receive such positive feedback, do we know that we have done a good job. We're happy to know that Anna has been able to make the installation easy and quick.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

January 3, 2023

Great Customer services, and very friendly too. The app its super easy to use and have a lot options to custom your reward program.

The Nosy Gal
United States
About 2 hours using the app
BON Loyalty replied January 6, 2023

Dear The Nosy Gal,

We can’t express how excited our team was when reading your wonderful feedback! Your review truly made the day 🥰 It also encourages all of us to keep up with improving our app and services every day.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team