Reviews (1,729)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

December 16, 2021

really easy to use. love it. Support was lightning fast. Its free but i could still customize many mini details.

MKCamulet
Singapore
About 2 hours using the app
BON Loyalty replied December 16, 2021

Hi MKCamulet,

Thank you so much for your feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future.

If you need us, feel free to reach out to us via chat or email at help@bonloyalty.com.

Best regards,
Mia
BON Team.

April 16, 2022

BON is very user-friendly app with a beautiful design. Super easy to use for starters. Excellent customer service with prompt reply. Thank you Daisy for your help.

Dear Home
Hong Kong SAR
About 2 hours using the app
BON Loyalty replied April 18, 2022

Happy Monday Dear Home team

Thank you for giving us good vibes for the week ahead with your positive review✨ . I'm glad to hear that our support team, especially Daisy, could help you promptly. And special thanks for your kind words about our app interface. We're trying best to provide an easy-to-use app to our valued customers.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,

Mia
BON team

August 3, 2023

Toll was hiermit möglich ist. Sehr hilfsbereiter Support zu allen Zeiten, vor allem Anna ist sehr freundlich. Der Support reagieret innerhalb von Minuten. Sehr schön zu personalisieren. Freue mich schon darauf was meine Kunde sagen.

artidomo
Germany
About 2 hours using the app
BON Loyalty replied August 7, 2023

Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with us. Our team is dedicated to delivering excellence, and your feedback encourages us to keep it up. Looking forward to serving you again soon!

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Liam
BON Team.

May 2, 2022

I'm new to this app. I haven't had a chance to really use it yet but it seems to be easy to use. Daisy was great, helping me every step of the way. Customer service is everything to me and she definetly provided me with the best customer service experience.

Credeur's Cajun Candles & Accessories, LLC.
United States
About 2 hours using the app
BON Loyalty replied May 3, 2022

Greetings Credeur's Cajun Candles & Accessories, LLC. 🙌

Thank you so much for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Our support team and Daisy are extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team

December 3, 2021

Very user-friendly app! Would recommend!! Very easy to attract sales and encourage engagement for future sales!!

NIJI NAILS
United States
About 2 hours using the app
BON Loyalty replied December 3, 2021

Hi NIJI NAILS,

Your awesome feedback truly brightens up our day! It's our pleasure to have you as one of our precious customers. Thank you so much!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy.

Cheers,
Mia
BON Team.

May 26, 2023

I am incredibly satisfied with the support I received from Anna and the functionality of the BON Loyalty app. The app itself is user-friendly, customizable, and provides a wide range of features to create an engaging loyalty program. The fact that Anna went the extra mile to help me with my branding needs truly exceeded my expectations.

Kona Rossi
United States
About 2 hours using the app
BON Loyalty replied May 30, 2023

Hi, thank you so much for your amazing feedback! We are so glad that Anna has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive for providing better services, as you're our incentive to develop BON 🍀

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

March 16, 2022

Honestly a great app. It has all the premium features of other apps for FREE. Integration, system and settings are all easily configured and managed. Recommend all shopify stores to use this app! Has a very sweet and friendly customer support named, Emile who is fast in responding and rectifying to my store issues!

K. FLOWER
Singapore
About 2 hours using the app
BON Loyalty replied March 16, 2022

Good day to you K. FLOWER,

What an amazing review from an amazing person! Your review is the most beautiful flower for Emile and our team today 💐 She told us how much she loves all the beautiful flower bouquets in your shop!
And thank you so much for recommending us to other merchants - it's the biggest motivation for us. We work hard on delivering proper service and developing new features.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

November 7, 2022

Daisy was super helpful during the set-up of the BON app. Launching tonight but so far super happy with the support, features and customisation available within the app.

SUN REPUBLIC
Australia
About 2 hours using the app
BON Loyalty replied November 7, 2022

Dear SUN REPUBLIC,

Allow me, on behalf of all members of our friendly team, (especially Daisy) to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review. We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

March 10, 2022

Amazing loyalty, rewards, and referral app with a long list of features. I'd tried a few other apps and this app works better than other apps I tried and has many more features and ways to earn rewards, and ways to customize the entire rewards program. It is also easy to setup and customize. In addition to being a great app, Bon also offers amazing customer service. Emile was very helpful and friendly and answered all of my questions and helped me with the setup questions I had about getting started .

TulipStuff
United States
About 2 hours using the app
BON Loyalty replied March 10, 2022

Dear TulipStuff team 🚀

Emile and BON team would like to express our gratitude for your priceless words on us. You are the main reason for us to work harder every day to bring you the better product and service you deserve.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

August 30, 2022

La applicación es maravillosa. Durante mucho tiempo buscaba una applicación en español y al final, encontré la BON. Puedo recomendarla sin duda. ;)

piterborowiec
Spain
About 2 hours using the app
BON Loyalty replied September 2, 2022

Estimada piterborowiec,

No podemos agradecerles lo suficiente por las amables palabras sobre BON! Su revisión significa mucho para nosotros y nos permite saber que estamos en el camino correcto. Nos motiva a brindar un mejor soporte a los clientes.

Si tiene más solicitudes, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a help@bonloyalty.com. ¡Su satisfacción es nuestra alegría!

Saludos,
Mia
BON Team.