Reviews (1,755)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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Daisy was super helpful during the set-up of the BON app. Launching tonight but so far super happy with the support, features and customisation available within the app.
Dear SUN REPUBLIC,
Allow me, on behalf of all members of our friendly team, (especially Daisy) to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review. We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
I've just set up the app and Anna was available during the whole process to help me with individual inquiries in a matter of seconds. Looking forward to testing this app but I'm sure it will work just fine. Thanks!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
The app was very easy to use with lots of customisation for my brand, customer support was friendly and helpful, Anna assisted with my enquiries fast and efficient, thank you very much
Hi Luxury Sunset,
We are so glad that our team and Anna have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀
May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Cheers,
Mia
BON Team 🌸
Amazing loyalty, rewards, and referral app with a long list of features. I'd tried a few other apps and this app works better than other apps I tried and has many more features and ways to earn rewards, and ways to customize the entire rewards program. It is also easy to setup and customize. In addition to being a great app, Bon also offers amazing customer service. Emile was very helpful and friendly and answered all of my questions and helped me with the setup questions I had about getting started .
Dear TulipStuff team 🚀
Emile and BON team would like to express our gratitude for your priceless words on us. You are the main reason for us to work harder every day to bring you the better product and service you deserve.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
La applicación es maravillosa. Durante mucho tiempo buscaba una applicación en español y al final, encontré la BON. Puedo recomendarla sin duda. ;)
Estimada piterborowiec,
No podemos agradecerles lo suficiente por las amables palabras sobre BON! Su revisión significa mucho para nosotros y nos permite saber que estamos en el camino correcto. Nos motiva a brindar un mejor soporte a los clientes.
Si tiene más solicitudes, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a help@bonloyalty.com. ¡Su satisfacción es nuestra alegría!
Saludos,
Mia
BON Team.
I found this app whilst looking at a Shopify article and so far they have done me a massive favour.
I have just set the app up, super easy and they lead you through in in the app, once set up it is very easy to change things that you want to before you launch, and then after it has launched as well.
The on site widget is easy to change to your store colours as well, and you can position it where you like.
I did have one question about whether if a customer bought something and then returned it, if their points earnt would automatically be removed, and they are, which is great for obvious reasons.
I spoke with Daisy and she was lovely, really friendly and helpful and I got the feeling that moving forward nothing will be too much trouble for them and that new exiting things will be coming in the future.
Based on my experience so far, I would have no hesitation in recommending then to any Shopify store owner.
Dear Primo Sacchi,
Thank you for sharing with us this detailed and thoughtful feedback! Our whole support team, and especially Daisy - are grateful for the positive review you left us. We take customer success seriously, that is why it is ecstatic that our services met your expectations.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team
I just joined the program and so far everything seems very straightforward and simple. I did had a little trouble finding or figuring out how to display it on my store, but Maxxie did an awesome job directing me and answering all of my questions. She made sure that everything was in order before moving to the next question. Thank you!
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
I really enjoy using BON Loyalty Rewards & Referral! There is amazing customer service - shoutout to Anna for being extremely helpful and kind in guiding and assisting me through the set-up. The user interface makes it super intuitive to add a ton of customizations. The best part about this app is that it allows more customizations to the widget than any other rewards app I have seen. You can modify any texts within the widget and upload your own brand's logos to match the site's theme. Additionally, BON has many rewarding options that other apps don't offer as well as a tier system in place. So far, I am loving this app and the customer support!
Dear Compositions Jewelry,
We thank you from the bottom of our hearts for investing your time and sharing this wonderful feedback🥰 Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our app features and support - deliver you excellent service and our app contributes to your business - brings a deep sense of meaning to our days here at BON.
Please feel free to contact us if you have any questions via live chat and email at help@bonloyalty.com. We are always happy to see you😊
Yours sincerely,
Mia
BON Team
BON looks to have what we are looking for, I have just installed it on our site. I did run into a little issue with the installation (completely my fault) and Anna was efficient at sorting it all out for us, highly recommend based on the service it is 5 stars from us :)
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Anna is really quick and efficient with responses. The app is super easy to navigate, I usually get frustrated when apps are all over the place but this one is amazing so far. Thanks Anna, and BON!
Hi SNNUDE,
We are so glad that our team and Anna have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀
May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Cheers,
Mia
BON Team 🌸