Reviews (1,729)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.
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Easy to setup. Customer support representative Emile is prompt and polite in answering my query. Thank you so much
Dear shop.viystore,
We take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your wonderful feedback:) Emile is jumping with happiness hearing that she could impress you with her support service! Thank you a lot for your kind words!
Please remember that we're always willing to assist you via chat and email at help@bonloyalty.com.
Cheers,
Mia
BON Team
Simply the best app ever tried them all this one I fell in love with at first site! I will never use anything else again.
Greetings MyDiscounts 💙
Glad you are loving our app! Thank you so much for your kind words. A simple and flexible app is what we're aiming at. Your reviews let us know we have done a good job on improving our app.
For further requests, feel free to contact us via live chat or email help@bonloyalty.com. You're always welcomed here.
Warmest regards,
Mia
BON Team
The setup was seamless and the assistance from Daisy was amazing. It has all the features that I need to reward my loyal customers.
Hi there Bee Inspired,
Thanks for such a positive review 😊 We are extremely happy you’ve enjoyed Daisy's service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of values ^^
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
We selected this app after trying others that add in too many features that we wanted to implement in other ways. Bon's loyalty program app has a great feature set without adding in complex gift card functionality, which we would prefer to manage through native Shopify processes. Their online documentation is great and customer support through chat has been excellent. Daisy in particular was a great help in answering all of my questions and making sure I had direct access to the information online. Highly recommended!
Greetings UNGUENTARII team,
Your fascinating review is so priceless and we were just on the ninth cloud 🤩 With your words, we, and especially Daisy know how happy we are to have you here with us!
Your feedback truly gave us motivation, and working on improving Bon became even more joyful than before. We are glad you were able to notice it and spread the word to all other merchants. We truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Was looking for an app to add to my website and decided to install BON. I'm so glad I did. It's super simple to use and easy to customize the widget. Which is huge for me because loads of customization options tend to overwhelm me. I was also greeted by Anna. <3 Who helped solved a quick little issue. She kept me company while having the dev worked on it for me. She was super sweet and wonderful. Totally made my night as I was kinda worrying about when and how to launch my website but after talking to Anna, she made me feel confident and at ease. Customer service was amazing and the app is user friendly. Thank you Anna and BON staff members (:
Hi LuniiLush,
Anna is very happy to hear that she could support you to utilize our app. Thank you so much for your amazing compliment! I really appreciate you taking the time out to share your experience with us! We are lucky to have a customer like you as you are our incentive to make BON become better.
Anna and the support team are just one message away via live chat or email address help@bonloyalty.com. Speak soon!
Mia
BON Team.
I'm using BON Loyalty for my online coffee business. It's the best multilingual loyalty app out there. Tracy was super helpful answering my questions and setting up the widget.
Hi Nomad Soul Coffee Co.,
Wow! You are so kind to us 😊. I would also give you a 5-star Review for the best customer of ours, but it is simply impossible cause all our customers stay on top of all priorities! And this is already worth all of our and Tracy's effort!
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
Seamless way to increase customer loyalty, super intuitive and easy to use. UI is great. Nice design. Customer support was great, very responsive and helpful. Had a query, and Daisy (customer support PIC) got back to me on my inquiry as promised. Thanks BON! :)
Hi there,
Thanks a million time for your sweet review! 💐🥰 I’m also very glad to hear that Daisy, our Support agent was able to make your experience with us a memorable one and that you enjoyed all of the features in BON app!
See you soon at our “Live chat” widget or Support mailbox Help@bonloyalty.com.
Cheers!
Mia
BON team
We added the BON app today and it's fairly straightforward. If you have an issue, the customer service is incredible. I was lucky enough to have Anna as my representative. She is friendly, knowledgeable, and very helpful. Best of all, she makes things happen quickly. I look forward to launching BON and seeing how it improves our customer retention/return rates.
Good day to you!
You made our day with your trust in BON and your awesome review! Our team is all happy to know that you are satisfied with our support!
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team
The BON app is a really good addition to our shop, I highly recommend it! The support is amazing, I had Emile helping me set up everything for our shop which was great!!
Dear Erabella Haircare NZ,
Our team and Emile are thanking you from the core of our hearts for sharing such wonderful feedback about BON 🙏🏻
Please be sure that your presence and trust make our job so much better! More importantly, knowing that our prompt support has contributed to your business — is such a motivation for us all!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
So far this app is AMAZING. I just downloaded it tonight, but the customization is perfect and the rewards options are endless. A special shoutout to Emile for her INCREDIBLE customer service helping me figure out some things, even being extra generous to go above and beyond, as well as being super relational connecting with me about our business. I'm going to see how well this goes with gaining loyalty with our customers, I have a really good feeling about it so far. :)
Greetings Beyond Borders Collective,
Thank you from the bottom of our hearts for expressing the appreciation of our customization options and we couldn't be happier to see how you find our collaboration so fruitful! Emile is very happy to see customers being satisfied with her effort. Not just only Emile, our whole team would love to provide you with our dedicated support service 🤗
If you need our assistance, don't hesitate to reach out to us via live chat and email at help@bonloyalty.com. Your satisfaction is our pride and joy!
Best regards,
Mia
BON Team