Reviews (1,755)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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So far so good. No issues from this app yet. Customer Service is friendly and they respond quickly :)
Dear Rebecca from EYESCREAM BEAUTY,
Thank you so much for your amazing feedback! We are so glad that our support team, especially Anna, has been able to support you promptly! We're so delighted to know that BON has become a part of your store, and we will strive to provide you the best service as possible.
Please stay in touch and reach out to us if you need any help in the future.
All the best,
Liam
BON team
Came over from another popular loyalty app. The choice was easy to make - better features, better UI/UX and better customer service (people who actually know what they are doing!) Shoutout to Cara who was extremely helpful and patient in replying all my queries. Keep up the good work!
Dear All Would Envy team,
We are thanking you from the core of our hearts for investing your time and sharing our feedback for BON 🥰. Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our support, especially from Cara — delivers you excellent service and our app contributes to your business — brings a deep sense of meaning to our days here ^^
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Just installed it so i didnt see all the features yet but is looks very nice and is easy to install.
Dear DecoDeb,
We can’t thank you enough for the kind words about BON❤️ Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!
Best regards,
Mia
BON Team.
Customer service was amazing! They helped me where they could. It states that right now we have full capabilities as a free bird, so we shall see if that stays true. But so far I am happy!
Greetings Boundless Creations Online team,
It’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team always goes above and beyond to perform great and fast service. Thank you for letting us know that we do our job well! All of our programs are aimed to deliver fast and feature-rich options to contribute to your growth, and our developers team optimize BON each time. Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💗!
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
Emile is awesome she was so fast answering my questions and she understood everything I mentioned to her. great service
Dear Purple Ocean,
Thank you very much for sharing your experience with everyone and for great and constructive feedback. It will definitely help other merchants as it already helped us with great push and a source of motivation to try harder and make your experience with us even better. Emile was on cloud nine and she is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Amazing app! Easy to use and set up also fast and reliable customer service. I would recommend to anyone looking to upgrade their ecommerce store with a rewards system.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Anna is superfriendly and quick to answer, i think it will be a good partnership :)
Hello Moongrass Store
We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
🎅🎁 Merry Christmas! ❄️🎄
Great support from Cara and Emile! Cara even helps me remodifize the code to make the widget more fitable to the website!!
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
really helpful customer service and completely understood why it was that I needed some amendments to fit in with our brand, a critical thing for us. much more helpful than a lot of other apps!
Dear eatTelfit,
We are so happy to receive your five star review 😊 Your trust and loyalty mean a great deal to us, and we're excited to keep serving you in the best way we can. If you ever have any questions, requests, or feedback, please feel free to reach out. We're here to help and look forward to making your experience even better!
Liam
BON team
I am still exploring the app. However, for a start it's very easy to use and setup. Its very helpful to with step-by-step guide. Cady is also very supportive in assisting as customer support <3
Hi Wild Rymba MY,
Thanks for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution :)
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring BON,
Mia
BON Team