Reviews (1,728)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

May 18, 2023

Thank you Anna for all your help today. So quick and painless! I'm liking my experience with this app!

Daylin Skye
United States
About 1 hour using the app
BON Loyalty replied May 22, 2023

Hi! Thank you so much for your review! We are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants! 🥰

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

March 17, 2022

Great Little app that does everything the others and more without charging like a wounded bull. Emile in support helped me with some of my questions and was super responsive and helpful. Def worth taking a look if you are wanting to offer your customers something more for being loyal.

Loot Cave
Australia
About 1 hour using the app
BON Loyalty replied March 17, 2022

Good day to you Loot Cave,

I'd like to express my sincere gratitude for your wonderful feedback! Emile was on cloud-9 reading your beautiful words. We hope to work with you for years, wish you prosperity and your business to grow more and more:)

We're always more than happy to assist you on our live chat channel and email address at help@bonloyalty.com. I hope you have an amazing day ahead!

Best regards,
Mia
BON Team.

October 10, 2021

I really love all of the features of this app. It gives you various ways for customers to receive rewards and offers several ways to redeem rewards. Easy to use too.

Amillia Acres ~ Goat Milk Soaps and Lotions
United States
About 1 hour using the app
BON Loyalty replied October 11, 2021

Dear Amillia Acres ~ Goat Milk Soaps and Lotions,

Thank you so much for leaving us a wonderful review! Our team is all excited to receive your kind words on our app features.

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!

Best regards,
Mia
BON team

February 28, 2022

Wonderful app! It includes more than I need, can't believe it's free! Thanks to Emile, from the support team for being patience and helpful! Warm customer service and nice features! What I love about it is you get to select the gaining points option such as liking FB/ INS/twitter and so on to help gaining followers! Also, customizing the widget at your own choice is amazing too! I would highly recommend it!

MARLENE
Malaysia
About 1 hour using the app
BON Loyalty replied March 1, 2022

Dear Marlene,

We cannot be happier knowing that our app and service have satisfied you! Emile and our whole team thank you a lot for this lovely review🥰 We'd love to provide our beloved customers with various earning options related to social media, we hope that it can help your store gain more recognition somehow.

If you need our support, please rest assured that we'll always be willing to help via live chat and email at help@bonloyalty.com.

All the best,
Mia
BON Team

April 13, 2023

Amazing customer service by Ariel!she managed to resolve all of my questions efficiently and she is very friendly and professional!! Highly recommend to use Bon app!!

Adollbele
Singapore
About 1 hour using the app
BON Loyalty replied April 13, 2023

Words can’t describe how thankful we are for this lovely review of yours. Thank you so much! Customer support service is always our pride and I'm truly glad that Ariel has assisted you promptly. They will be really happy when they see your feedback:)

If you need us, we are always waiting for you via live chat or email at help@bonloyalty.com.

Cheers,
Mia
BON Team.

October 15, 2023

This app is very easy to use and to navigate at, and if you would need some help you have Anna who was very professional and AMAZIN! I highly recommend this app :)

Supremespeciosa
Sweden
About 1 hour using the app
BON Loyalty replied October 23, 2023

Dear Supremespeciosa,

Your 5-star review is like a burst of sunshine on a rainy day! We're genuinely thankful for your support. It's customers like you who make our journey worthwhile. 🚀

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team

August 4, 2022

Really easy to set up with a nice user interface. Good features like tiers and customisation of emails. Lovely customer service as well.

Postix Sticker Club
Australia
About 1 hour using the app
BON Loyalty replied August 8, 2022

Greetings to you, Postix Sticker Club Team,

Thank you for a lovely review 💕 So glad you've found BON useful and user-friendly. In BON, we strive to actually bring value and enhance the shopping experience for customers. Our whole support team will be delighted to see your praise.

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

June 10, 2022

I just set up the app and Anna was amazing she helped me unlock key features that I would like to use to help increase the business that other apps are charging for. I look forward to introducing the new features to my customers that my previous app did not offer. Oh not to mention I can move my widget placement this was a big issue and I'm glad its resolved by simply downloading Bon

LadyFace Printing
United States
About 1 hour using the app
BON Loyalty replied June 14, 2022

Greetings LadyFace Printing team,

It's so great to have you with us here in BON! We can't be any happier to have satisfied you with our app and services! Anna is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

February 16, 2023

Super user-friendly and easy to install and setup. Emily with customer service was amazing and so helpful! I'm looking forward to offering my customers a rewards program.

Wicked Soaps Co.
United States
About 1 hour using the app
BON Loyalty replied February 16, 2023

Hiii,
Your review is an amazing gift for us today! We take pride in providing a comfortable experience for our beloved customers, and we hope to surprise you with more cool features in the near future! (And Emile is extremely happy that she could provide prompt assistance for you!)
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

February 26, 2022

I discovered this app for my shop and Emile couldn't be more friendly or nicer! She helped me out every step of the way and even predicted what I needed help with next! It was simple to use and set up and it looks really nice!

Plant Dog
United States
About 1 hour using the app
BON Loyalty replied February 26, 2022

Greetings Plant Dog team 💚

We can’t express how excited our team was when reading your wonderful feedback, especially Emile! She said you're such a lovely customer and she'd love to talk to you. Your kind words also encourage all of us to move forward and provide better products and services 🙌

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team