Reviews (1,727)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

August 25, 2022

It's an amazing app and found excellent functionalities with full range of customizations. A must app for every Shopify store.

Vibrantbd.com
Bangladesh
About 1 hour using the app
BON Loyalty replied August 27, 2022

Hello,

We are so grateful for your review. Thanks for sharing your rating with us and the community

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 24, 2022

Simply amazing customer service from Daisy, answered all my questions re set up without hesitation. Super easy to customize and I highly recommend this app.

kootenaycannoli
Canada
About 1 hour using the app
BON Loyalty replied November 24, 2022

Good day to you kootenaycannoli,

We are so glad that you are happy with BON and our support team 🌈
Thank you so much for leaving this amazing review, we are really excited right now! It always feels ecstatic when customers are pleased with our support. We will continue to try our best to improve our app to become better.

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

April 26, 2022

I used this app for my website magicyarnball.gr ! The app is very detailed and the steps are easy to follow. The analytics are useful and the support was wonderful (Daisy was kind enough to check on me and help me with everything I needed)! And all this, for free!!!

Magicyarnball
Greece
44 minutes using the app
BON Loyalty replied April 27, 2022

Hi Magicyarnball

Your kind words mean the world to us! Thank you so much for taking the time to leave us such an awesome review!🥰 We are so glad that Daisy has been able to support you promptly and share with you, she loves your review a lot! We are so proud to hear that BON now will be a part of your website.

If you have any further questions, please feel free to drop us a line via live chat or an email at help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

July 28, 2022

I used this app for a loyalty program and it's so easy to use, with a lot of customization options! The service from Anna was excellent. Definitely recommend

The Silversmith NZ
New Zealand
44 minutes using the app
BON Loyalty replied July 28, 2022

Good day The Silversmith NZ,

You made our day with your trust in our app and your awesome review! Our team and especially Anna, are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

July 6, 2022

Amazing app and even more amazing staff! Anna helped me with everything I needed help with! She literally responded within mins of me installing the app! I cant say enough good things about them!

Trevo Skincare
United States
40 minutes using the app
BON Loyalty replied July 8, 2022

Greetings Trevo Skincare,

We are just back to work and your amazing feedback truly lights up our day :) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

March 4, 2022

Still a young app. Works for simple use cases but the support is great ! They helped us get everything up and running, it took less than 15 minutes to get the widget working.

Chill Living Wines
Belgium
40 minutes using the app
BON Loyalty replied March 4, 2022

Hi Chill Living Wines,

Thank you a lot for taking your precious time to leave us this lovely feedback! As a young app, we know that we still have a long way to go, that's why your trust and love mean the world to us❤️ Our beloved customers are always the biggest motivation for us to work harder.

As your satisfaction is our pride and joy, please feel free to reach out to us anytime via chat or email at help@bonloyalty.com whenever you need help. We're all more than happy to assist you!

Cheers,
Mia
BON Team

April 8, 2022

Erg makkelijk in gebruik en ziet eruit als een leuke tool om een laagdrempelig spaarsysteem toe te voegen aan de webshop.

kamer5
Netherlands
40 minutes using the app
BON Loyalty replied April 8, 2022

Hallo kamer5

Hartelijk dank voor het delen van uw ervaring met iedereen en voor uw geweldige en constructieve feedback🤗. We streven ernaar om onze app gebruiksvriendelijk te maken en met uw feedback zijn we verheugd te weten dat klanten onze inspanningen opmerken.

Neem voor verdere vragen gerust contact met ons op via livechat of help@bonloyalty.com. We zullen altijd op je wachten.

Proost,
Mia
BON-team.

June 14, 2022

amazing so far. have no issues. cant beat this app in regards to what it offers at its pricing. amazing job

CODE NXT Scrubs
United States
39 minutes using the app
BON Loyalty replied June 14, 2022

Greetings of the day team at CODE NXT Scrubs,

You have our sincerest gratitude for leaving us this amazing review! We're really lucky to have such a lovely customer like you:) We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve🤍

Whenever you need help, we're more than happy to assist you via live chat and email at help@bonloyalty.com. Thanks again and have a magnificent day!

Best regards,
Mia
BON Team

November 15, 2022

Everything I need in one place and so simple to set up. Cady was great too with quick support. Thank you!

Adornah
United States
39 minutes using the app
BON Loyalty replied November 15, 2022

Dear Adornah,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Cady is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

Edited April 4, 2023

Just got the app today, and its pretty to easy integrate so far. I worked with Anna from the support thing and was very nice and helpful in getting me set up.

Charmory
United States
38 minutes using the app
BON Loyalty replied April 4, 2023

Hi!
Thank you so much for your awesome review! Anna would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business. 🥰👏
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team