Reviews (1,723)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

August 9, 2022

Setup was very easy and customer service was great to help us get setup, app had all the functionalities I needed for my store.

Romance Is A Book
United States
36 minutes using the app
BON Loyalty replied August 9, 2022

Dear Saleem from Romance Is A Book

We thank you for making our day great and giving us good vibes before the next amazing week! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us ^^

Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍

Cheers,
Liam
BON Team.

March 31, 2022

So far so good! setting it up and had wonderful instant help on their chat - emile is super kind and amazing at customer support! excited to see how these rewards help with customer retention.

Moon Body Soul
United States
36 minutes using the app
BON Loyalty replied March 31, 2022

Dear Moon Body Soul🌙,

Promptly support service is one of our main focuses when launching BON, so we're more than happy to know that our beloved merchants are satisfied with the service we provide now😊 We also can't wait to see your loyalty program! Let's accompany each other for a long time!

Please don't hesitate to contact us via live chat and email at help@bonloyalty.com when you need help. We're here for you!

Cheers,
Mia
BON Team

May 19, 2022

The UI looks very simple and comfy. It has more functions than some others. Customer support Cara is friendly and efficient. And it's free! ;D

BIGBIG WON
Hong Kong SAR
36 minutes using the app
BON Loyalty replied May 20, 2022

Greetings BIGBIG WON

Thank you so much for your awesome review! Cara would be excited when reading this. Bringing a simple and user-friendly user interface is also one of our main goals when developing BON. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Mia
BON team

August 9, 2023

Customer support (chatted with Anna) is super friendly and helpful! Includes a referral program even in the free plan. Set up is super easy.

pregnanTEA
United States
35 minutes using the app
BON Loyalty replied August 18, 2023

Hi pregnanTEA,

We value your trust in us and are committed to continuously delivering top-notch Loyalty program and exceptional customer experiences. If there's anything else we can assist you with or any suggestions you might have, please don't hesitate to reach out.

All the best,
Liam
BON team.

February 7, 2023

I had a great experience with the app. Daisy was very helpful and supportive. App looks clean and beautiful

Bear Maggie Collection
Canada
34 minutes using the app
BON Loyalty replied February 7, 2023

Hi there,

We are so glad that our team has been able to support you promptly and share with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

March 21, 2022

Just set this app up with Emile and had a great experience. She is so helpful, making the process pain free. I highly recommend

FOREST GIRL COFFEE
United States
34 minutes using the app
BON Loyalty replied March 21, 2022

Hi FOREST GIRL COFFEE,

We would like to express our sincere gratitude for your feedback. Such wonderful words are very supportive and motivate us a lot to keep moving forward. I'm also very glad that you have enjoyed your experience with our support team, especially Emile. It's always our pleasure to assist you:)

Please feel free to reach out to us anytime via live char or email address help@bonloyalty.com in case you need our assistance.

Cheers,
Mia
BON Team.

May 13, 2022

I just installed the app. So far so good. The customer service from daisy is excellent. I hope this app will keep improving!

LOOUZ
United States
33 minutes using the app
BON Loyalty replied May 18, 2022

Good day to you LOOUZ team

BON team and Daisy are super glad that you are satisfied with our app! 😊

Thank you so much for the 5-Star review! We're consistently working to improve and build the best app possible and I'm happy to say that we do have more cool features coming down the pipeline. If you have any questions along the way, please let us know!

Have a great day ahead!

Mia
BON Team.

August 2, 2022

Serves as a great entry into the loyalty and rewards programming, can't wait to check it out and grow our business accordingly

innerblissdesigns
Hong Kong SAR
33 minutes using the app
BON Loyalty replied August 2, 2022

Hi Josh from Innerblissdesigns

Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

January 26, 2022

Emile has been extremely helpful. It was great meeting her here. She has helped me with my issues and resolved them.

Moi Natural
India
31 minutes using the app
BON Loyalty replied January 26, 2022

Good day to you Moi Natural,

Emile is jumping with happiness hearing that she could impress you with her service 🤗. Because kind customers like you are the reason for all our efforts, this is such a motivation for us to provide excellent service to our dearest merchants! Thank you so much for your kind words.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

September 28, 2022

the app is super easy to install and is customizable to every business needs!! very recommended since it has a loyalty program, a referral one as well as vip tiers

Smart & Green
France
29 minutes using the app
BON Loyalty replied September 29, 2022

Hi Smart & Green,

Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our whole team, since we all would be delighted to hear your feedback.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team