Reviews (1,754)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

February 1, 2022

I wanted to offer my customers a reward program and stumbled across this gem. It ticked all the boxes, is simple enough for both me and my customers, with an easy interface. Emile helped me and was awesome and patient, Thanks Emile, I appreciate your suggestions and assistance. Great customer service and easy program

JesusUplifted
United States
About 1 hour using the app
BON Loyalty replied February 2, 2022

Good day to you JesusUplifted,

What a blessing for Emile and our team to have the chance to accompany such a kind-hearted customer like you! Our production team is so glad that you're enjoying our user-friendly interface ^^ Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email at help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

July 12, 2022

App is very self explanatory and Cara has been a very good help with all my needs so far. Very good experience.

EX_001
United States
About 1 hour using the app
BON Loyalty replied July 12, 2022

Dear Ex,

Please accept our deepest gratitude for leaving such a detailed review and sharing your opinion! In BON, we really value our beloved merchants - and therefore your feedback is highly appreciated by us.

Cara and our team wish that your art store will have a very very successful grand opening, and hope that the Loyalty program can play an important part in it.

Please reach out if you have any questions, we’d love to chat with you!

Best regards,
Liam
BON team

July 20, 2023

Anna was very helpful with the questions I had and made finding the solution on my end easy! Swift replies and very polite.

Small Town Chic
United States
About 1 hour using the app
BON Loyalty replied July 24, 2023

Thank you for your kind words and for choosing BON. Your review will undoubtedly inspire others to give our Loyalty product a try and join our growing community of satisfied customers. It is through your support and loyalty that we are able to thrive and grow as a company.

We look forward to serving you again in the future. If there is anything else we can do for you, please do not hesitate to reach out to us.
Liam
BON team

Edited September 5, 2022

Woow, I don't know where to start from... The app is really amazing. It has everything I need and the customer service is great. I had questions and they helped me so fast. Daisy was soo friendly and easy to work with. The app is so customer friendly also. I highly recommend and I'm sure you'll be happy with what you'll have. There are so many custom options and beautiful designs to choose from. I love it so far and I really think I'm lucky I found it. Thank you so much!

familyrootslove
Bulgaria
About 1 hour using the app
BON Loyalty replied September 8, 2022

Hello,

Wow, we were blown away by your positive words, we really appreciate the time you took. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

September 28, 2022

Amazing royalty app. Unfortunately it's missing the reviews side, but everything else is perfect. Highly customizable as well.

Classy Cases
Hungary
About 1 hour using the app
BON Loyalty replied September 29, 2022

Good day to you Classy Cases,

Thank you for sharing with us this wonderful feedback. Our production team is grateful for the positive review you left us ^^

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team

November 20, 2023

Very good app with friendly customer support! I had a problem with a setup and Genie helped me instantly, she cared so much about my problem and solved within 5 minutes. I recommend this app for everybody who wants Loyalty in his on page.

KockaMiskolc
Hungary
About 1 hour using the app
BON Loyalty replied November 30, 2023

Hi KockaMiskolc,

Allow me, on behalf of all members of BON Team, to thank you for such amazing words addressed to us 🥰. We are really happy that you put your trust in BON Loyalty! We will continue to improve our product and service to meet your needs.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com

Warmest regards,
Mia
BON Team

February 5, 2022

I just signed up for this application and I am loving the features that it offer. It is very easy to use. Kudos to Daisy from the support team, she is extremely attentive and quick on the answers. Very committed as well! :) I looked forward to create a loyalty program to offer custom rewards to my customers.

ohaikguan
Singapore
About 1 hour using the app
BON Loyalty replied February 7, 2022

Good day to you ohaikguan,

We are so glad that our team, and especially Daisy, have been able to support you promptly.
Thank you so much for leaving such a wonderful review! We really appreciate that you're enjoying our various and easy-to-use features 🤗 This is a huge motivation for us to keep developing our app and make it exactly what you need for your business.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

July 13, 2022

A fantastic tool for growing customer base and trust. Support is at a high level. The value provided by this app is much higher than similar apps.

cutmyfashion
Lithuania
About 1 hour using the app
BON Loyalty replied July 13, 2022

Dear cutmyfashion,

We can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

Best regards,
Mia
BON Team.

May 17, 2022

I've just installed the APP and have bootstrapped a rewards program--which only took a few minutes. Furthermore, Support was able to help me with a small request with lightning speed! A+ experience thus far.

Dark Dominion Comics
United States
About 1 hour using the app
BON Loyalty replied May 18, 2022

Thank you Dark Dominion Comics for such kind and warm words addressed to us. We were very pleased to read your sincere review 🥰. We will try to continue to justify your trust and delight you with an impeccable level of service.

Thank you one more time!

Mia
BON Team

May 5, 2022

BEAUTIFUL APP! EASY TO INSTALL AND FULLY CUSTOMISATION!! 100% FREE APP AND GUESS WHAT, INSTANT CUSTOMER SERVICE VIA LIVECHAT WITH FRIENDLY, SPEEDY, PROFESSIONAL ATTITUDE - THE SUPER NICE LADY DAISY, SHE ROCKS!

HONAMI.HK
Hong Kong SAR
About 1 hour using the app
BON Loyalty replied May 6, 2022

Greetings HONAMI.HK,

Million thanks from Daisy and our whole team for this wonderful review!!! No words can describe how happy we are knowing that you have satisfied with our app and support service, as we always want to provide our beloved merchants the best experience while staying with us :)

We're always willing to support you via chat and email at help@bonloyalty.com. Your satisfaction is our pride and joy.

Cheers,
Mia
BON Team