Reviews (1,754)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

August 25, 2022

It's an amazing app and found excellent functionalities with full range of customizations. A must app for every Shopify store.

Vibrantbd.com
Bangladesh
About 1 hour using the app
BON Loyalty replied August 27, 2022

Hello,

We are so grateful for your review. Thanks for sharing your rating with us and the community

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 24, 2022

Simply amazing customer service from Daisy, answered all my questions re set up without hesitation. Super easy to customize and I highly recommend this app.

kootenaycannoli
Canada
About 1 hour using the app
BON Loyalty replied November 24, 2022

Good day to you kootenaycannoli,

We are so glad that you are happy with BON and our support team 🌈
Thank you so much for leaving this amazing review, we are really excited right now! It always feels ecstatic when customers are pleased with our support. We will continue to try our best to improve our app to become better.

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

April 26, 2022

I used this app for my website magicyarnball.gr ! The app is very detailed and the steps are easy to follow. The analytics are useful and the support was wonderful (Daisy was kind enough to check on me and help me with everything I needed)! And all this, for free!!!

Magicyarnball
Greece
44 minutes using the app
BON Loyalty replied April 27, 2022

Hi Magicyarnball

Your kind words mean the world to us! Thank you so much for taking the time to leave us such an awesome review!🥰 We are so glad that Daisy has been able to support you promptly and share with you, she loves your review a lot! We are so proud to hear that BON now will be a part of your website.

If you have any further questions, please feel free to drop us a line via live chat or an email at help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

July 28, 2022

I used this app for a loyalty program and it's so easy to use, with a lot of customization options! The service from Anna was excellent. Definitely recommend

The Silversmith NZ
New Zealand
44 minutes using the app
BON Loyalty replied July 28, 2022

Good day The Silversmith NZ,

You made our day with your trust in our app and your awesome review! Our team and especially Anna, are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

February 1, 2024

After using another loyalty app, I was so glad to find BON! It is so much easier to use and the support is amazing! Highly recommend to any business owner wanting to reward your loyal customers. These programs really work in building business. Thanks BON!

Matakana Old School Inc
New Zealand
33 minutes using the app
BON Loyalty replied February 20, 2024

Hello Matakana Old School Inc,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

July 6, 2022

Amazing app and even more amazing staff! Anna helped me with everything I needed help with! She literally responded within mins of me installing the app! I cant say enough good things about them!

Trevo Skincare
United States
40 minutes using the app
BON Loyalty replied July 8, 2022

Greetings Trevo Skincare,

We are just back to work and your amazing feedback truly lights up our day :) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

March 4, 2022

Still a young app. Works for simple use cases but the support is great ! They helped us get everything up and running, it took less than 15 minutes to get the widget working.

Chill Living Wines
Belgium
40 minutes using the app
BON Loyalty replied March 4, 2022

Hi Chill Living Wines,

Thank you a lot for taking your precious time to leave us this lovely feedback! As a young app, we know that we still have a long way to go, that's why your trust and love mean the world to us❤️ Our beloved customers are always the biggest motivation for us to work harder.

As your satisfaction is our pride and joy, please feel free to reach out to us anytime via chat or email at help@bonloyalty.com whenever you need help. We're all more than happy to assist you!

Cheers,
Mia
BON Team

January 9, 2024

brilliant customer service!

EP YAYING
United States
35 minutes using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

April 8, 2022

Erg makkelijk in gebruik en ziet eruit als een leuke tool om een laagdrempelig spaarsysteem toe te voegen aan de webshop.

kamer5
Netherlands
40 minutes using the app
BON Loyalty replied April 8, 2022

Hallo kamer5

Hartelijk dank voor het delen van uw ervaring met iedereen en voor uw geweldige en constructieve feedback🤗. We streven ernaar om onze app gebruiksvriendelijk te maken en met uw feedback zijn we verheugd te weten dat klanten onze inspanningen opmerken.

Neem voor verdere vragen gerust contact met ons op via livechat of help@bonloyalty.com. We zullen altijd op je wachten.

Proost,
Mia
BON-team.

December 22, 2023

Good support

Villains SF
Thailand
36 minutes using the app
BON Loyalty replied January 14, 2024

Thank you so much for leaving us a 5-star review! Our team are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

All the best,
Mia