Reviews (1,727)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

December 20, 2021

Excellent app. Customer support is prompt to help. Still customising the app but so far so good. Hope to see our customers using the loyalty program.

Dinari Jewels
Latvia
28 minutes using the app
BON Loyalty replied December 20, 2021

Dear Dinari Jewels,

Hope you have had a lovely weekend. Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service.

When you need our assistance, don't hesitate to reach out to us via chat and email at help@bonloyalty.com. Let's accompany each other for a long time!

All the best,
Mia
BON Team.

September 8, 2022

The customer care group was on top of my request and ready to assist, I have not yet see the app be in implementation mode so that I am unable to review on,

Arrowhead Boutique
United States
27 minutes using the app
BON Loyalty replied September 8, 2022

Hello Arrowhead Boutique,

This review made our day! Thank you so much for taking the time to leave us this amazing review.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

February 22, 2022

Amazing customer service!! Dale helped me out so much and the app itself is great! If you haven't already installed this app DO IT NOW! :)

Brianna S. Beautique
United States
27 minutes using the app
BON Loyalty replied February 22, 2022

Dear Brianna S. Beautique team

We are just back to work and your amazing feedback truly lights up our day:) Dale told us that you are so sweet and easy to talk to 😊. We truly appreciate that we can accompany such a lovely customer like you! 🥰🥰

May you have any further questions, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to help you!

Best regards,
Mia
BON Team.

September 30, 2022

Perfekte App um treue Kunden zu belohnen. Anna, vom Support hat mir sehr schnell geholfen und war sehr freundlich.
Kann die App nur weiterempfehlen!

LoroLocoAuthentic
Germany
27 minutes using the app
BON Loyalty replied October 4, 2022

Hallo,

Unser gesamtes Team kann Ihnen nicht genug für die freundlichen Worte zu BON und unseren Dienstleistungen danken. Ihre Bewertung bedeutet uns sehr viel, besonders Anna – und lässt uns wissen, dass wir auf dem richtigen Weg sind! Es motiviert uns, unsere Kunden besser zu unterstützen.

Wenn Sie weitere Anfragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an help@bonloyalty.com. Ihre Zufriedenheit ist unsere Freude!

Alles Gute,
Mia
BON-Team.

October 27, 2022

Fantastic app, easy to use and really nice layout, support is also friendly and helpful, nothing more to say

PokeMarkett
Italy
27 minutes using the app
BON Loyalty replied October 27, 2022

Good day, PokeMarkett

BON's Development team is thrilled that you enjoy the app and its easy-customized layout. Our Support agents would like to send to you the sincerest thank you for your time chatting with us!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

June 17, 2022

This app is so simple and easy plus you get a human offering help straight away :) highly recommend.

Sew Dead Attire
United Kingdom
27 minutes using the app
BON Loyalty replied June 17, 2022

Greetings Sew Dead Attire,

Thanks a ton for writing us this lovely review 😍 Our team is always there for you in case you need any assistance. For you to describe BON as a user-friendly choice - is the best compliment!

If you have any further questions, please feel free to drop us a line via live chat or an email at help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

March 25, 2022

Easy to use, and Dean was very helpful! Customisable and clear-cut without too much hassle to set-up

Astellora
Singapore
26 minutes using the app
BON Loyalty replied March 26, 2022

Hi Astellora,

We are thanking you from the bottom of our hearts for your kind words and sharing your feedback 🙏🏻 Please know that your presence and appreciation make us and Dean's job so much more enjoyable.
Allow me to thank you once again for a five-star review 🌟 We are always happy to see you!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

January 6, 2022

Best app on shopify for loyalty points , easy to set up, very responsive team and guess what above all its absolutely free unlike others charging hundreds a month for the exact same service

LINTRO
United Kingdom
26 minutes using the app
BON Loyalty replied January 8, 2022

Good day to you Lintro,

Thank you so much for your amazing feedback! We’re thrilled to hear that you're loving our app ^^ Great UI and timely support are always our goals when developing the app, and we are more than happy to know that it impresses you the most!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

August 22, 2022

Great app with VIP features, earn points as you go and customer service with Daisy was great as well! Very thankful

Mystical Merchants
Australia
26 minutes using the app
BON Loyalty replied August 22, 2022

Hello Mystical Merchants,

Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations and that our support agent, Daisy, was able to support you quickly!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Liam
BON Team

November 29, 2022

I just downloaded the app and so far, I am truly loving how easy it is to navigate. Cara was amazing and helped me out. Thank you for having made this rewards app

Fairy Love Designs
United States
25 minutes using the app
BON Loyalty replied November 30, 2022

Hi Fairy Love Designs,

Our team, especially Cara, is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! 🌸

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team 💓