Reviews (1,753)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

April 8, 2022

Erg makkelijk in gebruik en ziet eruit als een leuke tool om een laagdrempelig spaarsysteem toe te voegen aan de webshop.

kamer5
Netherlands
40 minutes using the app
BON Loyalty replied April 8, 2022

Hallo kamer5

Hartelijk dank voor het delen van uw ervaring met iedereen en voor uw geweldige en constructieve feedback🤗. We streven ernaar om onze app gebruiksvriendelijk te maken en met uw feedback zijn we verheugd te weten dat klanten onze inspanningen opmerken.

Neem voor verdere vragen gerust contact met ons op via livechat of help@bonloyalty.com. We zullen altijd op je wachten.

Proost,
Mia
BON-team.

June 14, 2022

amazing so far. have no issues. cant beat this app in regards to what it offers at its pricing. amazing job

CODE NXT Scrubs
United States
39 minutes using the app
BON Loyalty replied June 14, 2022

Greetings of the day team at CODE NXT Scrubs,

You have our sincerest gratitude for leaving us this amazing review! We're really lucky to have such a lovely customer like you:) We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve🤍

Whenever you need help, we're more than happy to assist you via live chat and email at help@bonloyalty.com. Thanks again and have a magnificent day!

Best regards,
Mia
BON Team

November 15, 2022

Everything I need in one place and so simple to set up. Cady was great too with quick support. Thank you!

Adornah
United States
39 minutes using the app
BON Loyalty replied November 15, 2022

Dear Adornah,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Cady is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

Edited April 4, 2023

Just got the app today, and its pretty to easy integrate so far. I worked with Anna from the support thing and was very nice and helpful in getting me set up.

Charmory
United States
38 minutes using the app
BON Loyalty replied April 4, 2023

Hi!
Thank you so much for your awesome review! Anna would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business. 🥰👏
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team

January 25, 2022

RE: www.juviluessentials.com
Everything everyone said is 100% true. Dale popped up out of now where ready to help. He was immensely helpful and reassuring. Nice job. I am more than appreciative that you have made this wonderful tool available for free! Thank you!

JuViLu Essentials
United States
38 minutes using the app
BON Loyalty replied January 25, 2022

Hi JuViLu Essentials team 🦋

We are in seventh heaven reading your feedback. Thank you so much for your lovely words. We appreciate your trust, and we’ll keep doing our best to improve the app and give you the kind of service you deserve.

If you encounter any difficulties while using our app, we are always ready to help via chat or email help@bonloyalty.com. Have a wonderful day ahead!

Cheers,

Mia
BON Team.

August 29, 2022

Great app and an excellent Customer Service with Daisy!
A very nice way to create easily a Reward program

Bar To Cook
Canada
37 minutes using the app
BON Loyalty replied September 2, 2022

Hi Bar To Cook,

Our whole team is thrilled to receive such a great compliment from you! Especially Daisy, she shared with us that you're so friendly to talk with, and your feedback just makes her jump with happiness. We truly appreciate that!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team

July 28, 2022

This app is so easy to customize and set up! I had our loyalty program fully set up and customized in 10 minutes. The support team is so helpful and fast to respond. I'm very happy with this app!

Browns Kitchen
United States
36 minutes using the app
BON Loyalty replied July 28, 2022

Good day to you Browns Kitchen,

We are just back to work and your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

July 19, 2022

Great product and perfect services!
Anna helped me a lot and she is very kind.
customer service is perfect!

PETradise
United States
36 minutes using the app
BON Loyalty replied July 19, 2022

Good day to you PETradise,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! Anna has seen this review and she was so excited! We truly appreciate your review, and we will try our best to improve our support every time you reach out to us.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Yours sincerely,
Mia
BON Team.

August 9, 2022

Setup was very easy and customer service was great to help us get setup, app had all the functionalities I needed for my store.

Romance Is A Book
United States
36 minutes using the app
BON Loyalty replied August 9, 2022

Dear Saleem from Romance Is A Book

We thank you for making our day great and giving us good vibes before the next amazing week! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us ^^

Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍

Cheers,
Liam
BON Team.

March 31, 2022

So far so good! setting it up and had wonderful instant help on their chat - emile is super kind and amazing at customer support! excited to see how these rewards help with customer retention.

Moon Body Soul
United States
36 minutes using the app
BON Loyalty replied March 31, 2022

Dear Moon Body Soul🌙,

Promptly support service is one of our main focuses when launching BON, so we're more than happy to know that our beloved merchants are satisfied with the service we provide now😊 We also can't wait to see your loyalty program! Let's accompany each other for a long time!

Please don't hesitate to contact us via live chat and email at help@bonloyalty.com when you need help. We're here for you!

Cheers,
Mia
BON Team