Reviews (1,753)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

March 10, 2022

Awesome customer service and product. Very easy to install and can be customized easily, the best part as it will go with your website theme. I highly recommend them.

Rafant
United States
28 minutes using the app
BON Loyalty replied March 10, 2022

Greetings Rafant team

Allow me, on behalf of all members of BON Team, to thank you for such amazing words addressed to us 🥰. We are really happy that you put your trust in BON Loyalty! We will continue to improve our product and service to meet your needs.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com

Warmest regards,
Mia
BON Team

March 9, 2022

I tested this app and it's very great.
all features I needed are available and the support was amazing, Emile helped me a lot so the setup took less than 5 minutes.

Sham Vegan
Canada
28 minutes using the app
BON Loyalty replied March 9, 2022

Happy Wednesday to you Sham Vegan's team,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Emile is really excited to read this awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

October 16, 2022

I just started using this app and I'm already ready to give a 5 stars. Super easy to use and intuitive user interface. Multi-language support in a nice and easy way, with translations already included, you save a lot of time (we have 5 languages in out store). Keep the good work, your app is just amazing.

Lindkart
United Kingdom
28 minutes using the app
BON Loyalty replied October 17, 2022

Dear Lindkart,

Thanks a lot for praising our work!!! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. ❤️

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Liam
BON Team.

March 11, 2022

Nothing but exceptional service backing an exceptional product. Emile was fantastic and responsive. Thanks to you and the rest of your support team. I highly recommend BON for your rewards points functionality needs.

Electric Tavern
United States
28 minutes using the app
BON Loyalty replied March 11, 2022

Happy weekend Electric Tavern 😍

Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team, especially Emile, are jumping of happiness to see such a dedicating review from a customer like you. Looking forward to the opening.

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

December 20, 2021

Excellent app. Customer support is prompt to help. Still customising the app but so far so good. Hope to see our customers using the loyalty program.

Dinari Jewels
Latvia
28 minutes using the app
BON Loyalty replied December 20, 2021

Dear Dinari Jewels,

Hope you have had a lovely weekend. Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service.

When you need our assistance, don't hesitate to reach out to us via chat and email at help@bonloyalty.com. Let's accompany each other for a long time!

All the best,
Mia
BON Team.

September 8, 2022

The customer care group was on top of my request and ready to assist, I have not yet see the app be in implementation mode so that I am unable to review on,

Arrowhead Boutique
United States
27 minutes using the app
BON Loyalty replied September 8, 2022

Hello Arrowhead Boutique,

This review made our day! Thank you so much for taking the time to leave us this amazing review.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

February 22, 2022

Amazing customer service!! Dale helped me out so much and the app itself is great! If you haven't already installed this app DO IT NOW! :)

Brianna S. Beautique
United States
27 minutes using the app
BON Loyalty replied February 22, 2022

Dear Brianna S. Beautique team

We are just back to work and your amazing feedback truly lights up our day:) Dale told us that you are so sweet and easy to talk to 😊. We truly appreciate that we can accompany such a lovely customer like you! 🥰🥰

May you have any further questions, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to help you!

Best regards,
Mia
BON Team.

September 30, 2022

Perfekte App um treue Kunden zu belohnen. Anna, vom Support hat mir sehr schnell geholfen und war sehr freundlich.
Kann die App nur weiterempfehlen!

LoroLocoAuthentic
Germany
27 minutes using the app
BON Loyalty replied October 4, 2022

Hallo,

Unser gesamtes Team kann Ihnen nicht genug für die freundlichen Worte zu BON und unseren Dienstleistungen danken. Ihre Bewertung bedeutet uns sehr viel, besonders Anna – und lässt uns wissen, dass wir auf dem richtigen Weg sind! Es motiviert uns, unsere Kunden besser zu unterstützen.

Wenn Sie weitere Anfragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an help@bonloyalty.com. Ihre Zufriedenheit ist unsere Freude!

Alles Gute,
Mia
BON-Team.

October 27, 2022

Fantastic app, easy to use and really nice layout, support is also friendly and helpful, nothing more to say

PokeMarkett
Italy
27 minutes using the app
BON Loyalty replied October 27, 2022

Good day, PokeMarkett

BON's Development team is thrilled that you enjoy the app and its easy-customized layout. Our Support agents would like to send to you the sincerest thank you for your time chatting with us!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

June 17, 2022

This app is so simple and easy plus you get a human offering help straight away :) highly recommend.

Sew Dead Attire
United Kingdom
27 minutes using the app
BON Loyalty replied June 17, 2022

Greetings Sew Dead Attire,

Thanks a ton for writing us this lovely review 😍 Our team is always there for you in case you need any assistance. For you to describe BON as a user-friendly choice - is the best compliment!

If you have any further questions, please feel free to drop us a line via live chat or an email at help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.