Reviews (1,753)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

August 27, 2024

Nice support!

SMART WAVE Products
France
3 months using the app
BON Loyalty replied August 29, 2024

Hello SMART WAVE Products,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

Edited August 13, 2024

Responsive, helpful and flexible support. They will support you all the way!
Thank you all!

Magenta Shop Slovakia
Slovakia
7 days using the app
BON Loyalty replied August 7, 2024

Hello Magenta Shop Slovakia,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 20, 2024

I've just installed BON due to it's really good pricing structure compared to a previous app. From install, I've had support from Jean who has started guiding me through the integration process. Support like this is invaluable. Thank you Jean!

KPop Idol
United Kingdom
36 minutes using the app
BON Loyalty replied August 21, 2024

Hello KPop Idol,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 25, 2024

This app is great. Easy setup. Customer service efficient. Cady was simply amazing at answering my question. Will definitely recommend.

Beastie Boards
United States
3 days using the app
BON Loyalty replied July 27, 2024

Hello Beastie Boards,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 22, 2024

This tool combines a simple interface with powerful features. It effectively tracks and manages my points, allowing me to better plan and redeem various rewards. In addition, Jean's online support is fast and reliable.

jollying
Hong Kong SAR
6 days using the app
BON Loyalty replied July 23, 2024

Hello jollying,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 11, 2024

Absolutely superb! The functionality of Bon Loyalty versus the many other loyalty apps we looked at is second to none. And the free version works right out of the box for startups. Also a big shout out to Maxxie who gave a brilliant demo for us and also helped us with support questions. This has been the easiest app so far and we have many to source and install. 5 star useability and 5 star service!

Charming Beads
United Kingdom
27 minutes using the app
BON Loyalty replied September 12, 2024

Hello Charming Beads (Paul),

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 14, 2024

L'application est tres bien faite et facile a mettre en place.

L'équipe de BON est très reactive et efficace, toujours prete à répondre aux questions et nous aider au maximum (mention speciale pour Hazel and Cara!)

SERRE
Hong Kong SAR
21 days using the app
BON Loyalty replied November 15, 2024

Bonjour SERRE,

Merci beaucoup d'avoir pris le temps de nous laisser un merveilleux avis 5 étoiles !

Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un e-mail à l'adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les façons possibles!

September 5, 2024

Sophie and Hazel is so nice for helping me with my concerns for the functions.

AllSaints Hong Kong
Hong Kong SAR
10 days using the app
BON Loyalty replied September 6, 2024

Hello AllSaints Hong Kong,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 28, 2024

A great app. The customer support is so helpful.

Proteinmon
Hong Kong SAR
3 days using the app
BON Loyalty replied September 30, 2024

Hello Proteinmon,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 9, 2024

Great App, very customisable and great support staff!

Love Kate's
United Kingdom
5 months using the app
BON Loyalty replied August 12, 2024

Hello Love Kate's,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!