Reviews (1,864)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through loyalty, referral, and rewards programs. It's noted for increasing customer loyalty and sales, with a user-friendly interface and customizable features. The ability to exclude collections from earning points and integration with platforms like Judge.me are standout features. Exceptional customer support is also frequently praised, aiding in smooth setup and quick issue resolution.

May 17, 2022

I've just installed the APP and have bootstrapped a rewards program--which only took a few minutes. Furthermore, Support was able to help me with a small request with lightning speed! A+ experience thus far.

Dark Dominion Comics
United States
About 1 hour using the app
BON Loyalty replied May 18, 2022

Thank you Dark Dominion Comics for such kind and warm words addressed to us. We were very pleased to read your sincere review 🥰. We will try to continue to justify your trust and delight you with an impeccable level of service.

Thank you one more time!

Mia
BON Team

November 20, 2023

Very good app with friendly customer support! I had a problem with a setup and Genie helped me instantly, she cared so much about my problem and solved within 5 minutes. I recommend this app for everybody who wants Loyalty in his on page.

KockaMiskolc
Hungary
About 1 hour using the app
BON Loyalty replied November 30, 2023

Hi KockaMiskolc,

Allow me, on behalf of all members of BON Team, to thank you for such amazing words addressed to us 🥰. We are really happy that you put your trust in BON Loyalty! We will continue to improve our product and service to meet your needs.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com

Warmest regards,
Mia
BON Team

May 5, 2022

BEAUTIFUL APP! EASY TO INSTALL AND FULLY CUSTOMISATION!! 100% FREE APP AND GUESS WHAT, INSTANT CUSTOMER SERVICE VIA LIVECHAT WITH FRIENDLY, SPEEDY, PROFESSIONAL ATTITUDE - THE SUPER NICE LADY DAISY, SHE ROCKS!

HONAMI.HK
Hong Kong SAR
About 1 hour using the app
BON Loyalty replied May 6, 2022

Greetings HONAMI.HK,

Million thanks from Daisy and our whole team for this wonderful review!!! No words can describe how happy we are knowing that you have satisfied with our app and support service, as we always want to provide our beloved merchants the best experience while staying with us :)

We're always willing to support you via chat and email at help@bonloyalty.com. Your satisfaction is our pride and joy.

Cheers,
Mia
BON Team

August 25, 2022

It's an amazing app and found excellent functionalities with full range of customizations. A must app for every Shopify store.

Vibrantbd.com
Bangladesh
About 1 hour using the app
BON Loyalty replied August 27, 2022

Hello,

We are so grateful for your review. Thanks for sharing your rating with us and the community

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

April 4, 2024

Great support, really fast and reliable. Tool is the best ive found since I needed translations and hyperlink customization. Aster was the best support in live chat!

PIKASTORE S.R.O.
Czechia
41 minutes using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 24, 2022

Simply amazing customer service from Daisy, answered all my questions re set up without hesitation. Super easy to customize and I highly recommend this app.

kootenaycannoli
Canada
About 1 hour using the app
BON Loyalty replied November 24, 2022

Good day to you kootenaycannoli,

We are so glad that you are happy with BON and our support team 🌈
Thank you so much for leaving this amazing review, we are really excited right now! It always feels ecstatic when customers are pleased with our support. We will continue to try our best to improve our app to become better.

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

April 26, 2022

I used this app for my website magicyarnball.gr ! The app is very detailed and the steps are easy to follow. The analytics are useful and the support was wonderful (Daisy was kind enough to check on me and help me with everything I needed)! And all this, for free!!!

Magicyarnball
Greece
44 minutes using the app
BON Loyalty replied April 27, 2022

Hi Magicyarnball

Your kind words mean the world to us! Thank you so much for taking the time to leave us such an awesome review!🥰 We are so glad that Daisy has been able to support you promptly and share with you, she loves your review a lot! We are so proud to hear that BON now will be a part of your website.

If you have any further questions, please feel free to drop us a line via live chat or an email at help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

July 28, 2022

I used this app for a loyalty program and it's so easy to use, with a lot of customization options! The service from Anna was excellent. Definitely recommend

The Silversmith NZ
New Zealand
44 minutes using the app
BON Loyalty replied July 28, 2022

Good day The Silversmith NZ,

You made our day with your trust in our app and your awesome review! Our team and especially Anna, are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

March 20, 2024

I've just set up the app and Anna was available during the whole process to help me with individual inquiries in a matter of seconds. Looking forward to testing this app but I'm sure it will work just fine. Thanks!

Amari Wear
Switzerland
40 minutes using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

March 14, 2024

Amazing app! Easy to use and set up also fast and reliable customer service. I would recommend to anyone looking to upgrade their ecommerce store with a rewards system.

Appointed & Co
New Zealand
39 minutes using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!