Reviews (1,864)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through loyalty, referral, and rewards programs. It's noted for increasing customer loyalty and sales, with a user-friendly interface and customizable features. The ability to exclude collections from earning points and integration with platforms like Judge.me are standout features. Exceptional customer support is also frequently praised, aiding in smooth setup and quick issue resolution.

July 6, 2022

Amazing app and even more amazing staff! Anna helped me with everything I needed help with! She literally responded within mins of me installing the app! I cant say enough good things about them!

Trevo Skincare
United States
40 minutes using the app
BON Loyalty replied July 8, 2022

Greetings Trevo Skincare,

We are just back to work and your amazing feedback truly lights up our day :) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

March 4, 2022

Still a young app. Works for simple use cases but the support is great ! They helped us get everything up and running, it took less than 15 minutes to get the widget working.

Chill Living Wines
Belgium
40 minutes using the app
BON Loyalty replied March 4, 2022

Hi Chill Living Wines,

Thank you a lot for taking your precious time to leave us this lovely feedback! As a young app, we know that we still have a long way to go, that's why your trust and love mean the world to us❤️ Our beloved customers are always the biggest motivation for us to work harder.

As your satisfaction is our pride and joy, please feel free to reach out to us anytime via chat or email at help@bonloyalty.com whenever you need help. We're all more than happy to assist you!

Cheers,
Mia
BON Team

April 8, 2022

Erg makkelijk in gebruik en ziet eruit als een leuke tool om een laagdrempelig spaarsysteem toe te voegen aan de webshop.

kamer5
Netherlands
40 minutes using the app
BON Loyalty replied April 8, 2022

Hallo kamer5

Hartelijk dank voor het delen van uw ervaring met iedereen en voor uw geweldige en constructieve feedback🤗. We streven ernaar om onze app gebruiksvriendelijk te maken en met uw feedback zijn we verheugd te weten dat klanten onze inspanningen opmerken.

Neem voor verdere vragen gerust contact met ons op via livechat of help@bonloyalty.com. We zullen altijd op je wachten.

Proost,
Mia
BON-team.

April 16, 2024

I just installed the app about an hour ago and Anna has been very helpful with the starting steps. Look forward to getting everything going!

SullivansTrim
United States
34 minutes using the app
BON Loyalty replied June 18, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 14, 2022

amazing so far. have no issues. cant beat this app in regards to what it offers at its pricing. amazing job

CODE NXT Scrubs
United States
39 minutes using the app
BON Loyalty replied June 14, 2022

Greetings of the day team at CODE NXT Scrubs,

You have our sincerest gratitude for leaving us this amazing review! We're really lucky to have such a lovely customer like you:) We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve🤍

Whenever you need help, we're more than happy to assist you via live chat and email at help@bonloyalty.com. Thanks again and have a magnificent day!

Best regards,
Mia
BON Team

November 15, 2022

Everything I need in one place and so simple to set up. Cady was great too with quick support. Thank you!

Adornah
United States
39 minutes using the app
BON Loyalty replied November 15, 2022

Dear Adornah,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Cady is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

Edited April 4, 2023

Just got the app today, and its pretty to easy integrate so far. I worked with Anna from the support thing and was very nice and helpful in getting me set up.

Charmory
United States
38 minutes using the app
BON Loyalty replied April 4, 2023

Hi!
Thank you so much for your awesome review! Anna would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business. 🥰👏
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team

January 25, 2022

RE: www.juviluessentials.com
Everything everyone said is 100% true. Dale popped up out of now where ready to help. He was immensely helpful and reassuring. Nice job. I am more than appreciative that you have made this wonderful tool available for free! Thank you!

JuViLu Essentials
United States
38 minutes using the app
BON Loyalty replied January 25, 2022

Hi JuViLu Essentials team 🦋

We are in seventh heaven reading your feedback. Thank you so much for your lovely words. We appreciate your trust, and we’ll keep doing our best to improve the app and give you the kind of service you deserve.

If you encounter any difficulties while using our app, we are always ready to help via chat or email help@bonloyalty.com. Have a wonderful day ahead!

Cheers,

Mia
BON Team.

August 29, 2022

Great app and an excellent Customer Service with Daisy!
A very nice way to create easily a Reward program

Bar To Cook
Canada
37 minutes using the app
BON Loyalty replied September 2, 2022

Hi Bar To Cook,

Our whole team is thrilled to receive such a great compliment from you! Especially Daisy, she shared with us that you're so friendly to talk with, and your feedback just makes her jump with happiness. We truly appreciate that!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team

December 22, 2023

Good support

Villains SF
Thailand
36 minutes using the app
BON Loyalty replied January 14, 2024

Thank you so much for leaving us a 5-star review! Our team are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

All the best,
Mia