Reviews (1,753)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

November 4, 2024

Great Support...

Vanstuff
Germany
17 days using the app
BON Loyalty replied November 7, 2024

Hello Vanstuff,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 12, 2024

Er super glad for appen, og kundeservicen er i top! Har kun haft gode oplevelser, og svar på mine spørgsmål - især Maxxie har været rigtig sød til at hjælpe.
Super god support, og hjælp med at tilpasse appen til vores behov!

KLEANSE
Denmark
About 1 month using the app
BON Loyalty replied August 13, 2024

Hej KLEANSE,

Tusind tak for at tage dig tid til at give os en så fantastisk anmeldelse med 5 stjerner!

Hvis du nogensinde har brug for hjælp eller har spørgsmål, er du altid velkommen til at kontakte os. Du kan chatte med os direkte via vores hjemmeside eller sende en e-mail til help@bonloyalty.com. Vi er her for at hjælpe på enhver måde, vi kan!

June 18, 2024

BON's costumer support is incredible! They were able to help me fix an issue with the widget visualization on my webiste and guide me through the set up process so i can start using the app. Overall, a great experience!

VENTURA
Portugal
About 2 months using the app
BON Loyalty replied July 3, 2024

Hello VENTURA,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 26, 2024

SOPHIE WAS AMAZING!! prompt customer service and tackled my issue straight away, i have only just installed BON but im confident ill stick around.

SneekPeek
United Kingdom
29 days using the app
BON Loyalty replied July 3, 2024

Hello SneekPeek,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

Edited July 25, 2024

The customer support is really great. I was lucky enough to have Chelsea and Cady helping me. Setting up the application is simple, understandable and hassle-free. My customers are satisfied with the application as well.

Chlupaté předplatné
Czechia
21 days using the app
BON Loyalty replied July 8, 2024

Hi Chlupaté předplatné,

Thanks very much for your sweet review! It’s great to hear we delivered an efficient support service to you! It's so kind of you taking the time to share with other merchants the satisfying experience with BON!

Feel free to experience our BON app fully and share your ideas again, we hope we can earn a 5-star review in your heart! Have a wonderful day! ^^
Cara
BON team

September 25, 2024

good

KetieStory
China
2 months using the app
BON Loyalty replied September 30, 2024

Hello KetieStory,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 16, 2024

This app is 5 ⭐️! Cady and Sophie from the support team were a huge help for me and customer support is everything. The app is much easier to use than most of the more popular reward apps I have tried not to mention it looks a lot nicer. A+++ Thank you!

Luxie Nail
United States
About 21 hours using the app
BON Loyalty replied July 22, 2024

Hello Luxie Nail,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 19, 2024

I am extremely pleased with this rewards program app for Shopify. The support team is excellent and always attentive to my needs. I would especially like to thank Cady for her outstanding attention and assistance. Highly recommend this app!

Squeeze De Citron
United States
6 months using the app
BON Loyalty replied July 3, 2024

Hello Squeeze De Citron,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 3, 2024

Great support. Love it

Myshop
United States
About 1 month using the app
BON Loyalty replied August 5, 2024

Hello Myshop,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

June 22, 2024

Excellent service! I don't know how well the app will work out yet since I just installed it on my store but the customer service has been top notch!

Inaury
United States
10 days using the app
BON Loyalty replied July 3, 2024

Hello Inaury,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!