Reviews (1,874)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty, referral, and rewards programs. They praise its user-friendly interface and extensive customization options, such as excluding specific collections from earning points. Integration with Shopify Plus and services like Judge.me enhances its utility. The responsive customer support and affordable pricing plans are also highlighted, making it a valuable tool for enhancing customer ...
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It is very easy to use! But, recently, I’m having problems with points not being updated. I contacted them about it and their customer support is quick and great! But, it happened twice already.. I hope it won’t keep happening again :(
Dear Building Roots PH,
Our team truly appreciate your detailed and thoughtful feedback! We're so glad that you notices our easy-to-use interface. Eventually there will be a ...
The ease of set-up is amazing, it's very self explanatory and easy to play with. I have not fully been able to use it yet or see it in action but I am excited. Emile was a huge help as well! Super friendly and nice!
[Update 02 November]
Hi again,
It's been a long time since we heard from you. Our team hopes that you are having a wonderful day!
When we received your review, we are very ...
I would recommend this app. I was a little disappointed that the free app did not include the POS system. But the cost outweighs the benefits. The support more than makes up for it. Maxxie was fast and was able to resolve my issue. I look forward to using and learning more about how this app will help grow my business
Hi there,
My entire team and I, along with Maxxie, will do our best to fulfill your requests and build the app that's most suitable for your store 💖
Your trial period ends ...
Very good app! Its all about the pricing on this one. For free this app is probably the most perfect app you will find in regards to Points / Rewards.
Smile is nothing to this in regards to the price.
Although I need to say that the speed is quite slow. On the Reward site, you will need to wait 10-15 Seconds for a reward to appear correctly after you purchase it. Also the Icons are lagging and ...
Hi Black Turtle Clothing,
Update: We've sent you a follow-up email, in order to assure you can get the best support from us. Could you let us know your thoughts on this? We'd ...
Original Post - Does not genuinely work with POS in-store. Customers are required to go online to your website to be an active member of the program and use their points. This does not work for business like mine where 90% of our business is in-store and our biggest clients never go online to order.
UPDATE: I have changed my initial review from one star to four. Cara with their customer care team ...
Dear Greenville Soy Candle,
I'm Cara, the Customer Care Manager at BON Loyalty App.
Please rest assured that BON app can always operate seamlessly for both in-store POS ...
Was super easy to setup, not much action yet so will see how it goes
Was super easy to setup, not much action yet so will see how it goes
Hello dear,
Thanks so much for your positive review! Our team is reading your sweet words on how easy set up our app is! It's so kind of you taking the time to share with ...
Excellent customer service through the free trial. Maxxie answered all our questions accurately and promptly. Our only issue is with the app itself and not being able to customize certain features that are critical to our success.
Good day, I'm Cara, heading up customer care at BON Loyalty app! The feature you are looking for, is it the feature to exclude certain products from earning points (Like ones ...
Best app for loyalty program!
But I hope one day it could be come out the function for user to change the earn points rule more flexiable.
And BEST customer service ever for all the shopify apps I have used so far!
Thank you for being willing to accompany us on our journey to development. Your compliment on the app's user-friendly Support service truly encouraged us to try even harder ...
We've only just started using (not even fully configured yet) but our first experience with Bon customer support was in their assistance in importing our customer list, and their assistance was AWESOME and fast! Can't wait to get using the app!
Hello The Clean Pantry team,
Thanks so much for your review! Our whole team is reading your nice words on how the team has assisted you to import data and set up the new ...
it seems to be fairly easy to set up and customise, but I have doubts the legitimacy of many of the reviews on this app (and many others for that matter). In practice though I've spent about an hour going through all of the various tabs and customising content to my webstore and it all looks good. I'll update the review once I've had it active and running for a while so I can let you know about ...
Hi there,
Thanks so much for your detailed review! Our team is reading your sweet words on how easy set up and customized our app is! It's so kind of you taking the time to ...