Reviews (1,867)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through loyalty, referral, and rewards programs. It's noted for increasing customer loyalty and sales, with a user-friendly interface and customizable features. The ability to exclude collections from earning points and integration with platforms like Judge.me are standout features. Exceptional customer support is also frequently praised, aiding in smooth setup and quick issue resolution.

December 23, 2024

Great support from Maxxie who helped with fixing our loyalty page. Their customer support is highly responsive, effective and polite. She provided written out instructions to clarify the steps she took to fix the issue at our request. We are pleased with her help!

HUBBIQ
United States
Over 1 year using the app
BON Loyalty replied December 30, 2024

Hello HUBBIQ,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 15, 2025

I have found this app brilliant to work with and the customer support is outstanding. I've had a few questions along the way and have always had such quick and supportive responses with everybody I've dealt with (thank you to Jean, Mia, Maxxie and Sophie!). For somebody who struggles a bit with technology you have saved me a lot of headaches!

Beaks and Bobbins
United Kingdom
7 months using the app
BON Loyalty replied January 18, 2025

Hello Beaks and Bobbins,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 6, 2025

The app works excellently, Hazel from support team deserves special recognition. They were doing quick reponse & action.
Thanks to their outstanding support, I got everything set up perfectly.

ottostore.com
India
8 months using the app
BON Loyalty replied February 13, 2025

Hello ottostore.com,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 3, 2025

Mia from BON: Loyalty Rewards helped me so much when I was setting up my account. She was very informative and gave me tips along the way. She responded fast and had the best customer service! Great company!

EMIACTIVE
United States
About 2 years using the app
BON Loyalty replied January 13, 2025

Hello EMIACTIVE,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 2, 2025

Just started using and they were super helpful! (It's a Sunday and still getting superb support... yes, sadly I work weekends - welcome to being a PhD student with a side job in web development... thank you for all your help but I hope you get some rest at some point Cara), so far BON seems to be great! I hope it lives up to what my expectations have been set at so far - will come back with an update (if I don't forget) soon!!! - Would recommend. 9/10

skinbunnydevelopment
United Kingdom
8 days using the app
BON Loyalty replied February 5, 2025

Hello skinbunnydevelopment,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 17, 2025

Bon Loyalty has been the exact type of program we wanted. The support team is excellent and we have been able to customise it to fit our brand.

Choice Boutique
Ireland
10 months using the app
BON Loyalty replied February 20, 2025

Hello Choice Boutique,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 26, 2025

5-Star Review for BON Loyalty and Referral App
“This app is an absolute game-changer for loyalty and referrals! The interface is so intuitive and easy to use, making it stand out from other apps we’ve tried. The UI design is sleek and user-friendly, which makes managing our loyalty program a breeze. On top of that, Cara was amazing to work with—she quickly resolved a tech-related issue we had and was such a pleasure to communicate with. Highly recommend BON for anyone looking to elevate their loyalty strategy!

Phone Case For
United States
22 days using the app
BON Loyalty replied February 2, 2025

Hello Phone Case For,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 11, 2024

I cannot recommend this app enough! The app itself is incredibly user-friendly, packed with great features, and perfectly meets our needs for creating a loyalty program. What makes it even better is the amazing support team behind it.

Hazel, Jean, Maxxie was absolutely fantastic—so patient, responsive, and thorough in addressing all of my questions and concerns. Their guidance made the setup process smooth and stress-free. It's rare to find such a dedicated team that truly cares about its customers.

Thank you so much for your outstanding service!

threetimes
South Korea
3 months using the app
BON Loyalty replied December 12, 2024

Hello threetimes,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 4, 2025

Jean in support is awesome! Answered some questions we had before launch right away and they helped with a customization that was perfect for our promotion sales goals.

Iron Joc Apparel
United States
About 1 month using the app
BON Loyalty replied February 5, 2025

Hello Iron Joc Apparel,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 18, 2025

The setup so far is very simple and intuitive, I would have liked some additional features that I requested (for example the ability to get different points depending on the review with photos/videos, or a more complete analytics tab). Kudos to Hazel and the rest of the team for the punctuality in the responses!

Greek Flavours
Greece
About 1 month using the app
BON Loyalty replied February 20, 2025

Hello Greek Flavours,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!