Reviews (1,874)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty, referral, and rewards programs. They praise its user-friendly interface and extensive customization options, such as excluding specific collections from earning points. Integration with Shopify Plus and services like Judge.me enhances its utility. The responsive customer support and affordable pricing plans are also highlighted, making it a valuable tool for enhancing customer ...

January 7, 2025

Great assistance from Sophie. She answered my question quickly and she was really positive and reassuring. Thank you Sophie!

Stomo Médical
Canada
About 1 year using the app
BON Loyalty replied January 13, 2025

Hello Stomo Médical,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

January 13, 2025

I haven't been using the app for long, but Mia's customer service was excellent. She helped me find the answers to my questions quickly and effortlessly. She was professional and pleasant to work with.

Old Hickory Aromatics
United States
11 months using the app
BON Loyalty replied January 18, 2025

Hello Old Hickory Aromatics,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please ...

December 26, 2024

Hazel is extremely helpful and answered my questions patiently regarding the app. Her response is fast as well. thanks. :)

Label of Love Studio
Singapore
Over 1 year using the app
BON Loyalty replied December 30, 2024

Hello Label of Love Studio,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please ...

February 14, 2025

I found this app but it needed a few tweaks for my use - the team were very quick to respond, they were able to help and were very good at following up with me as well. It looks good - now to see how my customers like it! Thank you. So far I would recommend!

Merry Go Round
United Kingdom
6 months using the app
BON Loyalty replied February 20, 2025

Hello Merry Go Round,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

February 18, 2025

So far, excellent service. Very quick to respond and find solutions.

Terra Café et Thé Ltée
Canada
6 months using the app
BON Loyalty replied February 20, 2025

Hello Terra Café et Thé Ltée,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please ...

February 20, 2025

Awesome app and great support from Hazel. Fully recommended!

Behemoth Webstore Worldwide
Poland
5 months using the app
BON Loyalty replied February 27, 2025

Hello Behemoth Webstore Worldwide,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, ...

December 23, 2024

Great support from Maxxie who helped with fixing our loyalty page. Their customer support is highly responsive, effective and polite. She provided written out instructions to clarify the steps she took to fix the issue at our request. We are pleased with her help!

HUBBIQ
United States
Over 1 year using the app
BON Loyalty replied December 30, 2024

Hello HUBBIQ,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate ...

February 26, 2025

Features and functionality are fantastic. Integration both in-store (POS) and online are seamless and customizable. Pricing is very reasonable and customer support is some of the best I've encountered for a Shopify app partner. The difference between BON Loyalty and our previous rewards program is night and day. 5/5, definitely recommend!

Paper and Grace
United States
4 months using the app
BON Loyalty replied February 27, 2025

Hello Paper and Grace,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

January 15, 2025

I have found this app brilliant to work with and the customer support is outstanding. I've had a few questions along the way and have always had such quick and supportive responses with everybody I've dealt with (thank you to Jean, Mia, Maxxie and Sophie!). For somebody who struggles a bit with technology you have saved me a lot of headaches!

Beaks and Bobbins
United Kingdom
7 months using the app
BON Loyalty replied January 18, 2025

Hello Beaks and Bobbins,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don' ...

December 20, 2024

Hazel really help me a lot, and it's so nice.

Joined® Hong Kong | Official Online Fitness Store
Hong Kong SAR
Over 1 year using the app
BON Loyalty replied December 22, 2024

Hello Joined® Hong Kong | Official Online Fitness Store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or ...