Reviews (1,750)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

October 21, 2024

BON is a great app for easily setting up a loyalty program with different features. It also has many integrations with other commonly used apps on Shopify. The support team is very responsive, a real pleasure. Thanks again to Jean for his help !

Sapiens
France
4 months using the app
BON Loyalty replied October 24, 2024

Hello Sapiens,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 21, 2024

I had the pleasure of interacting with Hazel from Bon Loyalty, and I must say, the experience was outstanding. Hazel was incredibly knowledgeable, patient, and attentive throughout the entire conversation. She took the time to understand my concerns and provided clear, detailed solutions. Her professionalism and friendly demeanor made me feel valued as a customer. I truly appreciate the effort she put into making sure my issues were resolved promptly. Hazel is a credit to Bon Loyalty, and I highly recommend her excellent service!"

Green Shop CBD
France
3 months using the app
BON Loyalty replied October 24, 2024

Hello Green Shop CBD,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 7, 2024

Customer service is great! Quick response and easy problem solving! Special thanks to Hazel and Devs who helped me with all my questions and were very patient, professional and friendly!

enes
United Kingdom
6 months using the app
BON Loyalty replied November 9, 2024

Hello enes,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 12, 2024

In my opinion, the best loyalty app for Shopify is one where the customer service is highly responsive and the app can be tailored by them to meet your specific needs.

OMOYÉ
France
Over 1 year using the app
BON Loyalty replied September 13, 2024

Hello OMOYÉ,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 1, 2024

Just perfect, the team works so fast to resolve the only 2 issues I had in a year using this app.
Would recommend 100% !

Thank you very much.

La Famille Ku
France
Almost 2 years using the app
BON Loyalty replied October 2, 2024

Hello La Famille Ku,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 2, 2024

Fantastic App and Excellent Service!

I’ve been using the BON Loyalty app, and I’m thoroughly impressed with the service I’ve received. Cara has been especially kind and helpful, going above and beyond to ensure everything runs smoothly. The app itself is packed with features, and it feels solid and professional.

Whenever I’ve had questions, I’ve received quick and efficient responses, which has been really reassuring. The app is also very user-friendly, making it easy to navigate and manage. The integration with Judge.me worked seamlessly as well, which was a huge plus!

Overall, I highly recommend the BON Loyalty app!
Best regards,
Ina

COLORPOP
Norway
About 1 month using the app
BON Loyalty replied October 5, 2024

Hello COLORPOP,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 28, 2024

Great Customer service and very efficient. I have worked with Cara the last couple times and she has been very helpful, kind and quick at solving any of my questions or concerns.

EJ Kids The Toy Store
United States
7 months using the app
BON Loyalty replied October 31, 2024

Hello EJ Kids The Toy Store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 30, 2024

Hazel from the support team was very helpful and resolved my issue in no time. I would recommend this to anyone looking for a rewards program app!

Ballagrio
South Korea
About 1 year using the app
BON Loyalty replied October 31, 2024

Hello Ballagrio,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 3, 2024

We now work with BON on two of our storefronts. Their customer service is BEYOND. They are prompt to answer anytime of the day and if you request an adjustment to your storefront that their team can accomplish they will happily do it for you.

We are new to their loyalty program and look forward to seeing how it helps bring customers back to our site!

Starfish Project
United States
About 2 months using the app
September 30, 2024

I am new to Bon Loyalty, using the free plan for now because my website is still under development. The live chat help is awesome, speaking to a real person. My helper Cara has been amazing to work with and helped me setup the free plan. I am excited for my clients to use this program and hopefully it'll help my business grow.

Scarlet Elizabeth Designs
United States
About 1 month using the app
BON Loyalty replied October 1, 2024

Hello Scarlet Elizabeth Designs,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!