Reviews (1,874)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty, referral, and rewards programs. They praise its user-friendly interface and extensive customization options, such as excluding specific collections from earning points. Integration with Shopify Plus and services like Judge.me enhances its utility. The responsive customer support and affordable pricing plans are also highlighted, making it a valuable tool for enhancing customer ...

January 2, 2025

This app is easy to use and the customer service is fantastic! Mia was extremely helpful and responded very quickly.

Aurora®
United States
9 months using the app
BON Loyalty replied January 13, 2025

Hello Aurora®,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate ...

February 14, 2025

Super app for businesses, super quick understanding support team, Hazel from support team is a really helpful nice person, would really recommend!

Sylvia Crystals Sp. z o.o.
United States
4 months using the app
BON Loyalty replied February 20, 2025

Hello Sylvia Crystals Sp. z o.o.,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, ...

December 31, 2024

Every time I encounter a problem, the customer service responds promptly, especially Hazel~ and is really able to help me solve the problem. Now they have started to improve the package, hoping to help my store gain more loyal customers

Fanttik
United States
9 months using the app
BON Loyalty replied January 1, 2025

Hello Fanttik,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate ...

December 13, 2024

I love using this for my business and more importantly, any time I need human assistance they have been amazing!

Dad-Breaks
United States
Over 1 year using the app
BON Loyalty replied December 16, 2024

Hello Dad-Breaks,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

January 22, 2025

Took a day for me to set it up, whilst it's missing some features that would have been good to have, it's been quite simple to use so far.

Hazel has been assisting me with the setup and was able to help get the kinks out from all the issues with the POS and loyalty page setup.

Thanks a bunch and looking forward to seeing how this plugin will perform.

ModernHome SG
Singapore
4 months using the app
BON Loyalty replied January 23, 2025

Hello ModernHome SG,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

February 6, 2025

I am new to using Shopify. Mia was extremely kind, patient and helpful as I explained my needs in layman's terms. She repeated back to clarify her understanding and was right on top of getting me the solution I needed. I really appreciate companies that have outstanding user support. Thanks again Mia!

Calistea
United States
3 months using the app
BON Loyalty replied February 13, 2025

Hello Calistea,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

February 26, 2025

We are new to BON loyalty, but the experience with BON, Cara and her team has been nothing short of OUTSTANDING. We look forward to this program improving our customer experience and retention!

Replay Sports Cards
United States
2 months using the app
BON Loyalty replied March 1, 2025

Hello Replay Sports Cards,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please ...

February 10, 2025

I'm writing the review here for Cara, who took care of me. She is someone who protects the rights of the customer and increases my loyalty to this program. As long as BON is solution-oriented like this, I will stay with them for many more years.

Art Masterclass USA
United States
3 months using the app
BON Loyalty replied February 13, 2025

Hello Art Masterclass USA,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please ...

December 17, 2024

This is the cherry on top for my customers, and community. Works like a dream, and team are very responsive and helpful.

FCKcreative
Australia
11 months using the app
BON Loyalty replied December 19, 2024

Hello FCKcreative,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't ...

December 17, 2024

Nothing but great things to say about BON and their customer service. Cara has been extremely helpful during the holiday season, and anyone who understands retail knows just how important that is to a company.

Fustini's Oils & Vinegars
United States
10 months using the app
BON Loyalty replied December 19, 2024

Hello Fustini's Oils & Vinegars,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, ...