BON Loyalty Rewards Program

The app is very easy to set up, not like some of the others available which i had to then delete because it got to complicated, this app did the hard work for me i just had to do some design and rules for it to work how i needed it for my shop, Hazel helped me every step of the way, she was always available and made sure to follow up.

Cara was incredibly helpful via chat! She answered all of my questions, solved a problem I could not figure out. She even sent a video to explain how to manage the app on our POS. Cara also gave suggestions to complete our account and use BON to its full extent. Very happy with BON's customer service! Thanks Cara!

The app is super intuitive and runs smoothly. Great design and fast performance—highly recommended!

The customer support has been really helpful and responding to my each question timely. A special thanks to Hazel and Logan, thanks for your help!

Solid loyalty app with exceptional support!

We’ve recently launched our customer loyalty programme using BON and have been impressed with how easy the setup was. The app offers good functionality, even on the Growth plan, including custom branding, VIP tiers, and referral rewards.

What really sets BON apart is the incredible customer support. Hazel, Sienna, Courtney, Chloe, Mila and the rest of the team were consistently helpful, proactive and open to feedback throughout the setup.

Even when I had very specific requests (like changing SEO tags and editing reward labels) the dev team responded quickly and actioned everything exactly as needed. It’s rare to find an app team so genuinely enthusiastic and supportive.

Overall, a reliable loyalty app with excellent support and useful features. Would recommend.

Hannah, Lily & Loaf

The app works perfectly and has helped us boost our AOV significantly. The Support team put all the efforts required to make sure our problems are resolved.

From downloading to setting up, the response speed was very fast and the service was very professional. Hazel and Jean actively assisted me in solving the problem, especially helping me adjust the height of the mobile banner. They were meticulous and efficient. I really appreciate their help! I am very satisfied with this service experience and it is worth recommending!

We’ve had a fantastic experience working with Maxxie and their Dev Agent, Andy. They went above and beyond to understand our unique requirements and helped us customize the app exactly to our needs. We truly appreciate the level of support and care the Maxxie team provided—it's rare to find a team so committed to customer success. Highly recommend!

Great app, easy to use, and the support is top notch. We had a glitch and Sienna had us back up and running within 15 minutes. She made it easy without creating more work on our end. 5 star service!

BON Loyalty has been a great addition to our store, and the support from Hazel and Maxxie has been outstanding. They’ve been incredibly helpful and responsive, making the whole experience smooth and positive.

Highly recommend BON Loyalty to any merchant looking for a solid loyalty solution with a caring team behind it!

Mila was incredibly helpful in setting up the app exactly to my preferences. The interface is user-friendly and easy to customize. I’m excited to see how it helps bring customers back to our store!