Reviews (1,754)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

May 13, 2024

The set up was super easy for my store, I was actually surprised by the ease. I had to get in contact with customer service about their brandmark and Anna helped me. She was very friendly and helped settle my issue in little to no time. I hoping this app goes well with my store!

Eternally Rooted
United States
About 3 hours using the app
June 5, 2024

Amazing Customer Service! I had a lot of questions, and everything was handled and answered! This is also a Great App!

Deany Beauty
United States
About 6 hours using the app
February 2, 2024

Great app with a lot of flexibility when it comes to customization and multilingual support. Maxxie, Chelsea, Cady, Anna and Cara have all been extremely supportive and helpful in explaining the features along the way of our implementation that will soon go live and interfacing with the developers to fix a couple of things that were needed for the app to work seamlessly on our theme. So far so good for the app and the support team. Well done!

AlemaProShop
Switzerland
12 days using the app
BON Loyalty replied February 20, 2024

Hi AlemaProShop,

Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

February 6, 2024

Amazing app with outstanding support. Very responsive and good help. Also the app has a lot of features what we need in order to create a good loyalty program.

Techweise
Netherlands
About 1 month using the app
BON Loyalty replied February 20, 2024

Hello,

Thank you for your review. We will share this with the app team to let them know how we are doing

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

December 18, 2023

The app is very easy and simple to use. The customer support team are very friendly and helpful. Cara solved my problem in no time! I have high hopes that this app will do wonders for my store!

CornerShop
United Kingdom
About 2 months using the app
BON Loyalty replied December 20, 2023

Hello CornerShop

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

🎅🎁 Merry Christmas! ❄️🎄

January 9, 2024

great customer service by Anna,
Just started to use this app, hope its what its good :)

Little Flower Company Cake Design
Canada
3 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

February 13, 2024

Easy to Set up + a fast and helpful support team - Sunny was the agent and she was extremely professional and efficient in solving my issues

INFORM Clothing
United Kingdom
6 months using the app
BON Loyalty replied February 20, 2024

Hi INFORM Clothing,

Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

March 22, 2024

Chelsea has been so helpful with our setup of our loyalty scheme, they helped with the custom development we needed to make the app work for us, would recommend using for loyalty schemes

Dynamic Office Solutions
United Kingdom
14 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

March 11, 2024

Having undertaken a preliminary exploration of BON Loyalty, I find it to be a cost-effective solution that meets my basic loyalty program needs. The customer service has been exceptional, with timely and helpful assistance. I look forward to the development of additional integrations to enhance its functionality.

Giraffe Tools
United States
7 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 16, 2024

Very helpful and quick support. Great app so far and affordable

Foie Gras Gourmet
France
6 months using the app
BON Loyalty replied June 18, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!