Reviews (1,754)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

May 16, 2024

very nice support and easy set up

SINERA
Hungary
11 days using the app
January 10, 2024

The app's user-friendly design makes navigating through various features a breeze, making it incredibly easy to engage with the loyalty program.

Moreover, I had the pleasure of receiving exceptional assistance from Maxxie- not only addressed my queries promptly but went above and beyond to ensure I fully understood the app's features and benefits.

RZME
United States
About 2 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

February 23, 2024

It's a super app! It has everything I was looking for, very easy to set up.
Cady has helped me and guided me with every question I was concerning on. Great Job!

Janilu Perfume Shop
United States
22 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 29, 2023

I like the app, it provides quite a lot of video templates with a reasonable ability to customize messages to audience. Initially I had some challenges with connecting the app to my Tik tok account, but help desk was very responsive and promptly helped to resolve all issues. I recommend this app.

Alartis
Japan
About 1 month using the app
BON Loyalty replied December 6, 2023

Good day to you Alartis

Thank you so much for your amazing feedback! We’re thrilled to hear that you're loving our app ^^ Great UI and timely support are always our goals when developing the app, and we are more than happy to know that it impresses you the most!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

March 20, 2024

We were previously using Rise.Ai, however, it has very limited features, outdated interface and is very expensive.

Switching to Bon has been absolutely amazing so far! We have received lightning speed support from the team (Anna, Emile, Chelsea) and we are able to customize the interface of the app with the help of the Dev Team (Cahn). We are now able to offer a ton more ways to earn and redeem points. The fees are alot cheaper as well, so that's a bonus!

We highly recommend this app!

THE LASH SHOP
Canada
4 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

March 13, 2024

it was nice talking to Anna one of the members of this great project program, i am really impressed on how smooth and fast they work, for me efficiency and consistency are main positive points that make them apart from others, not to forget the creativity part and efforts they have put to make a ideal program to attract more customers and overwhelm audiences all around the world.

Rise Lovely Surprise
Spain
4 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

April 7, 2024

I have only used this app for a little while and already impressed by the features. Customer service was awesome! Mia was super nice and solved my issue very quickly.

Dime Active
United States
2 days using the app
BON Loyalty replied April 17, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 30, 2023

Anna provided exceptional technical support for my Shopify store. Her expertise and responsiveness were impressive. I highly recommend her services for anyone managing a Shopify store. Thanks to Anna for contributing to the success of my online business!

Natulim
Spain
About 1 month using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

January 19, 2024

Very good and fast app. It didnt slow my website a bit. Fantastic costumer service.
5/5

GeliranjeNohtov.com
Slovenia
3 months using the app
BON Loyalty replied January 29, 2024

Hello GeliranjeNohtov.com

Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back!

May 21, 2024

Customer service is good, professional and prompt. Agents like Sophie are very nice and patient.

Rythmagica Singapore Store
Singapore
6 days using the app