Reviews (1,754)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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Setup was a seamless and you cannot beat the customer service. Anna has been amazing in walking me through any questions I had. She has been very informative and has handled everything with kindness and professionalism. I highly recommend this app.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Still exploring the possibilities but so far I really like this app. And the support is great! We needed something I could not find in the app settings but Cara helped us really quickly to arrange this!
Hi INGLOT,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team
Service client au top et hyper réactif !
Hello La Bobine à Pois
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Very good customer service. Maxxie dealt with and resolved my issue speedily. Very happy! Thank you
Hello Flexify Fashion! We're overjoyed to have played a part in making your experience memorable. Your support means everything to us, and we can't wait to have the pleasure of serving you again.
We recently made the switch from a much more expensive loyalty program to the one provided by the BON team. We should have done it earlier. We are incredibly grateful for the prompt attention and assistance that the BON team consistently provides whenever we have a question. It is truly remarkable!
Hi Woof Living,
Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Team.
great customer service right form the start, thanks Cady!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Anna was super helpful and quick to respond. They removed the BON branding in just a few seconds to make the widget look even better. The app is easy to use and I love that I can better improve my customer satisfaction by using BON.
Hi Illyrian Gems,
Thank you for your lovely review! We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Great easy to use App, at a great price
Anna was lovely to deal with, super friendly and helpful.
Hi TopDog Nutrition,
Thank you so much for your amazing feedback! We’re thrilled to hear that you're loving our app ^^
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
So far, so good! I have investigated what feels like a million referral apps, and this one seems to be a keeper! No impact on site speed, which is a huge plus, affordable pricing plans and lots of customization options, including a loyalty page. Easy to set up and, whatever I can't do on my own, the dev team has been very quick to respond and help. Give it a try!
Hi Bloomers Intimates,
Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Installed the app over the weekend and received amazing support to set it up, even though I wasn't expecting such a quick response on a Saturday and Sunday! Anna was amazing supporting me on the Sunday and Lindsey on Saturday!
Loving the app's features so far, we choose the basic plan to get us started, as we're still a small business, and I'm so happy it's not overpriced and has great features. We're able to customise our Loyalty page, widget and everything perfectly!
Highly recommend the app.
Hello Zelda & Harley,
Wow, we can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.