Reviews (1,867)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through loyalty, referral, and rewards programs. It's noted for increasing customer loyalty and sales, with a user-friendly interface and customizable features. The ability to exclude collections from earning points and integration with platforms like Judge.me are standout features. Exceptional customer support is also frequently praised, aiding in smooth setup and quick issue resolution.

January 16, 2025

I can't say a lot for the program as yet but the support team are fantastic

Will and Wind
Australia
Almost 2 years using the app
BON Loyalty replied January 18, 2025

Hello Will and Wind,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 7, 2025

Their support team is amazing. I found this app because it has most of our needs for our next loyalty program but what made me amazed by was they're very open minded team. I asked a bunch of questions if they can customize some UIs for our website and they tried the best to achieve what I asked for. This app features + support team efforts makes this app 10/10!!

Well's Oil® Group
United States
4 days using the app
BON Loyalty replied February 13, 2025

Hello Well's Oil® Group,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 2, 2025

This app is easy to use and the customer service is fantastic! Mia was extremely helpful and responded very quickly.

Aurora®
United States
9 months using the app
BON Loyalty replied January 13, 2025

Hello Aurora®,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 4, 2024

This app has been an absolute game-changer for our business! From the moment we integrated it, everything just worked seamlessly. Transitioning from our previous loyalty program was smooth, and we’ve already seen double the number of customers signing up and actively using it—impressive results in no time at all.

The team behind the app has been a dream to work with. We requested a few customisations, like hiding the default icon and adding one to our header, as well as incorporating our own brand font, and they executed it all flawlessly. Their flexibility and attention to detail really stood out.

Not only is the app feature-rich and user-friendly, but the level of support we’ve received has been exceptional. It’s rare to find a team so responsive and willing to go the extra mile.

If you’re considering a loyalty program for your business, I couldn’t recommend this app more. It’s efficient, beautifully designed, and supported by an outstanding team. Honestly, there’s nothing to dislike—it's been a win all around!

FOX & WOLF
Spain
16 days using the app
BON Loyalty replied December 5, 2024

Hello FOX & WOLF,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 24, 2024

I have never had a negative experience with BON. Their customer service is exceptionally helpful and prompt in responding to inquiries. While their responses may not always perfectly align with my expectations, their overall demeanor and kindness are truly commendable.

Purcell's Clothing Company
United States
About 2 months using the app
BON Loyalty replied December 30, 2024

Hello Purcell's Clothing Company,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 16, 2024

Bonloyalty is an excellent app for managing customer loyalty. I had concerns about the order limit and data import, but Hazel from the support team resolved them quickly and efficiently. Great support and a reliable app!

Satopradhan
India
Over 1 year using the app
BON Loyalty replied November 19, 2024

Hello Satopradhan,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 18, 2025

So far, excellent service. Very quick to respond and find solutions.

Terra Café et Thé Ltée
Canada
6 months using the app
BON Loyalty replied February 20, 2025

Hello Terra Café et Thé Ltée,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 7, 2025

Great assistance from Sophie. She answered my question quickly and she was really positive and reassuring. Thank you Sophie!

Stomo Médical
Canada
About 1 year using the app
BON Loyalty replied January 13, 2025

Hello Stomo Médical,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 26, 2024

Hazel is extremely helpful and answered my questions patiently regarding the app. Her response is fast as well. thanks. :)

Label of Love Studio
Singapore
Over 1 year using the app
BON Loyalty replied December 30, 2024

Hello Label of Love Studio,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 31, 2025

I just started to try with the free plan. So far, I am quite please to the set up process as the friendly assistants over Live Chat are really helpful and patience with me. Thanks Sunny and Jean

myfitgenes
Malaysia
4 days using the app
BON Loyalty replied February 2, 2025

Hello myfitgenes,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!