Reviews (1,754)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

August 3, 2022

The best loyalty and referral app I've used so far. Works smoothly and is easy to customize. Looking forward to doing business together.

ROK HOPR
United States
About 1 year using the app
BON Loyalty replied August 8, 2022

Hi ROK HOPR

Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly! Also, We're so delighted to know that BON has become a part of your store ^^

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

Edited November 2, 2021

I used this app to attract more customer using Loyalty program. I really like how it does. The support is awesome. Especially Tracy who is eager to help me always. Fixing my issue. Also hear for your any feedback or suggestion. They are new but always willing to listen everything and trying to sharpen their app. Recommended app for your valuable store.

KOA Store
India
About 1 year using the app
BON Loyalty replied November 2, 2021

Hi KOA Store,

Thank you so much for leaving us a wonderful review! Tracy was so excited to read this. Your precious feedback motivates Tracy and our back office team to keep on improving the app and develop better features for our customers!

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!

Best regards,

Mia
BON team

October 17, 2022

buona applicazione e servizio clienti accurato, facile da installare e permette di gestire diversi strumenti di marketing

Patterntag
Italy
About 1 year using the app
BON Loyalty replied October 17, 2022

Ciao Patterntag!

Grazie mille per la tua dolce recensione! Siamo tutti così felici che la nostra app e il servizio di supporto possano farti sentire soddisfatto! La tua fiducia e il tuo meraviglioso feedback ci hanno motivato a continuare a sviluppare l'app e a fornire servizi migliori ai nostri commercianti su Shopify.

Se hai bisogno di ulteriore supporto, ti aspetteremo sempre in live chat o help@bonloyalty.com.

Distinti saluti,
Liam
squadra BON
----------------
Hello Patterntag!

Thank you very much for your sweet review! We are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants on Shopify.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Liam
BON team

January 12, 2023

Absolute gold. BON is very easy to configure / stylize which is far more than can be said for most of the other reward programs I've tried.

On top of exceptional functionality, their support team is unbeatable. I've spoken with multiple members of their support team including Anna, Cady, Emile, and Cara, and they have all been extremely helpful as well as timely in resolving issues.

I'd highly recommend BON to anyone who wants a high quality and stylish point system on their store.

Stimagz
United States
About 1 year using the app
BON Loyalty replied January 12, 2023

Happy 2023!

New year with new plans! We’re so happy to hear you had a great experience at BON. Your review made our day! Our whole team, Anna, Cara, Daisy, Emile and the Dev team, all are working very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Cheers!
Liam
BON Team

May 31, 2022

Love the app so far!! I have only tested it myself, but so far so good. Thank you so much to Emile for all the help!

Ella Y Más
United States
About 1 year using the app
BON Loyalty replied May 31, 2022

Good day to you Ella Y Más,

Our team is super thrilled to read your awesome feedback, especially Emile😊. It's so great to have you with us and we can't be any happier to have satisfied you with BON!

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

February 22, 2024

Easy to use and excellent customer support. Emile was attentive and responded quickly to my questions.

Heirloom Amalgam
United States
9 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 2, 2022

I find the application very practical and easy to use. Your team, in this case Tracy, accompanied me throughout my customization and helped me a lot. Warm welcome, thank you.

Thaliana
Réunion
About 1 year using the app
BON Loyalty replied February 2, 2022

Hi Thaliana,

Such a great compliment for our production team that you're loving our user-friendly interface ^^ Tracy and our team feel so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Cheers,
Mia
BON Team.

June 12, 2022

It is a great app with more than enough options to help any business. Anna is amazing with the customer service. Fast and very helpful. Thanks.

Felicity Bath & Soaps
United States
About 1 year using the app
BON Loyalty replied June 14, 2022

Greetings Felicity Bath & Soaps team,

Our team and Anna are super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Sincerely,
Mia
BON Team.

June 13, 2022

I absolutely love this app! Works great for my website check it out www.perfectlyuniqueboutique.com

Perfectly Unique Boutique
United States
About 1 year using the app
BON Loyalty replied June 14, 2022

Hi Perfectly Unique Boutique,

Allow me, on behalf of all members of our friendly team, to thank you for such kind and warm words addressed to us! We were very pleased to read your amazing review.
We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

December 14, 2021

很不错的插件,成功的解决了客户积分的问题,里边有很多种积分方式可以选择,也可以设置不同的语言,这一点让我非常意外,值得提出的是他们客服的反应速度也是非常快,回答也很专业,不管你用什么语言提问,客服都会使用你的语言进行回复,非常好

RAIKOU-SHOP
Germany
About 1 year using the app
BON Loyalty replied December 15, 2021

你好 RAIKOU-SHOP,

我们很高兴我们的团队能够及时为您提供支持。非常感谢您给我们留下如此精彩的评论!我们将不懈努力改进我们的应用程序,使其完全满足您的业务需求。
如果您有任何进一步的要求,请通过我们的实时聊天与我们联系或发送电子邮件至 help@bonloyalty.com。我们随时准备为您服务!

一切顺利,
Mia
邦团队。