Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, customization, and smooth integration with Shopify and POS systems. They value its customer engagement features like reward points and birthday points. The user-friendly interface, extensive rewards selection, and responsive customer service are key benefits. It offers a free plan suitable for small businesses and a cost-effective paid plan. The multilingual support is also appreciated. Merchants report that the app has positively impacted their operations and customer engagement.

February 17, 2022

Love love love it! Great Customer Service as well. You'd be crazy to use anything else! Stop what your doing and add it now!!!!

Emerald City Collectibles
United States
Over 1 year using the app
BON Loyalty replied February 18, 2022

Dear Emerald City Collectibles,

We also love love love your wonderful feedback🥰 There's no word can express how happy we are knowing that our app and support service can satisfy you. Thank you so much for your love as well!

If you encounter any difficulties while using our app, feel free to reach out to us anytime via chat or email at help@bonloyalty.com. Your satisfaction is our pride and joy!

With love,
Mia
BON Team

December 8, 2022

Een perfecte app om je klanten punten te laten sparen en kortingen daarvoor te ruilen. De service van de app is erg goed, op veel momenten ben ik geholpen door Daisy.
Een top app!

Moritz' Coffee
Netherlands
Over 1 year using the app
BON Loyalty replied December 8, 2022

Thanks so much for your amazing review 💐

We always value our customers’ feedback and will try our best to bring back a premium service for the shop owners!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team

February 28, 2022

Je trouve l'application très facile à prendre en main, elle est fluide, agréable graphiquement et elle répond à mes attentes, j'espère qu'elle continuera d'évoluer ... et Merci Dean pour l'aide !

Zebrazelles
France
Over 1 year using the app
BON Loyalty replied February 28, 2022

Chers Zebrazelles,

Merci beaucoup pour cet avis génial! Je veux juste vous faire savoir que notre équipe d'assistance à la clientèle est extrêmement excitée en ce moment, en particulier Dean, votre incroyable compliment stimule vraiment son énergie aujourd'hui. Cela nous encourage également tous à continuer à améliorer BON et nos services sans relâche.

Pour toute autre question, n'hésitez pas à nous contacter par chat ou par e-mail à help@bonloyalty.com. Nous sommes toujours heureux d'aider ^^

J'espere que vous passez une bonne journée,
Mia
L'équipe BON

July 20, 2022

Thanks for your APP. It's a cool APP for me. Friendly setting and nice platform. And most important aspect, it's stable.

Strapcode
Hong Kong SAR
Over 1 year using the app
BON Loyalty replied July 21, 2022

Hi Strapcode,

We are glad you were able to cover your needs with BON. Our main goals to meet the requirements and give the best support to our beloved customers. That being said, we are always open to suggestions and will do our best to implement them 👍

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

July 5, 2022

Great app and a very nice design. The support staff are incredible! Thank you Anna! Wish more people would have the same customer service skills, makes everyone's life easier when people are genuinely polite and willing to assist. 5/5 stars, but really 10/5!

Lavender Living
Australia
Over 1 year using the app
BON Loyalty replied July 8, 2022

Good day to you guys from Lavender Living,

Thank you so much for your awesome review, I'm glad that our support team has been able to help you promptly! Anna would be really excited when reading this :) With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

July 25, 2022

I love this app. Esay apply, I recommend you should try it. You never disappoint. Thank you so much Anna support me to upclock the program, fast support, friendly, and answer all question I concern.

Premier Nail Supply
United States
Over 1 year using the app
BON Loyalty replied July 26, 2022

Hi Premier Nail Supply,

Thank you for a lovely review💕 So glad you've had a great experience with BON and recommending BON to other merchants! We strive to actually bring value and enhance shopping experience for customers. Our Support team, especially Anna, will be delighted to see your praise!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

December 2, 2022

Great App. Easy Set Up. Can't Wait To Use It. You Can Customise Your Theme For You And You Get It Free If You Are An Early Bird.

Creative Cuttings
United Kingdom
Over 1 year using the app
BON Loyalty replied December 2, 2022

Good day to you GrooCreative Cuttings,

It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Warmest regards 🌞
Mia
BON Team.

May 23, 2022

Amazing app and incredibly user friendly! Emile, with customer support, was outstanding! Can't wait to see how this app will help make my store successful!

pretty little things
United States
Over 1 year using the app
BON Loyalty replied May 24, 2022

Greetings pretty little things 🙌

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Emile told us that your store has a fantastic layout. We also can't wait to see your customers' reactions to the program.

If you encounter any difficulties while using our app, feel free to contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

Edited November 22, 2023

The support is excellent and one of the best I have seen. Maxxie in particular was super responsive and helpful.

On Demand UBC
Canada
Over 1 year using the app
BON Loyalty replied August 10, 2022

Hi there,

You don't know how happy we are every time we come across positive reviews on our service; Daisy and my team want to reach out to say thank you so much for your amazing feedback!

We wish that your store will have more and more loyal customers, and hope that the Loyalty program can play an important part in it.

Please reach out if you have any questions, we’d love to chat with you!

Best regards,
Liam
BON team

December 22, 2021

Already installed and tested, not used in store yet -planning.the service is very good, and the function can meet our needs
Thanks Emile

Ampow
Hong Kong SAR
Over 1 year using the app
BON Loyalty replied December 22, 2021

Hi Ampow,

We are so delighted that you're loving our app and customer support! Emile couldn't be happier to read your kind words^^ We're always here to help you set up BON in your store! Your satisfaction is always our pride and joy!

If you need any further support, just chat with us or email us at help@bonloyalty.com.

Best regards
Mia
BON Team.