Reviews (1,874)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty, referral, and rewards programs. They praise its user-friendly interface and extensive customization options, such as excluding specific collections from earning points. Integration with Shopify Plus and services like Judge.me enhances its utility. The responsive customer support and affordable pricing plans are also highlighted, making it a valuable tool for enhancing customer loyalty and engagement.

December 26, 2024

Hazel is extremely helpful and answered my questions patiently regarding the app. Her response is fast as well. thanks. :)

Label of Love Studio
Singapore
Over 1 year using the app
BON Loyalty replied December 30, 2024

Hello Label of Love Studio,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 31, 2025

I just started to try with the free plan. So far, I am quite please to the set up process as the friendly assistants over Live Chat are really helpful and patience with me. Thanks Sunny and Jean

myfitgenes
Malaysia
4 days using the app
BON Loyalty replied February 2, 2025

Hello myfitgenes,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 16, 2024

Bonloyalty is an excellent app for managing customer loyalty. I had concerns about the order limit and data import, but Hazel from the support team resolved them quickly and efficiently. Great support and a reliable app!

Satopradhan
India
Over 1 year using the app
BON Loyalty replied November 19, 2024

Hello Satopradhan,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 20, 2025

Support has been great - I turned on before my customers were imported which maxed out my account. They quickly reset my account due to the migration of customers.
Cara was great! I needed a few more days in my trial to be able to check out the features longer.

RunnersWorld Tulsa
United States
3 days using the app
BON Loyalty replied February 27, 2025

Hello RunnersWorld Tulsa,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 4, 2025

Support has been great. Hazel was very helpful. We are new to the app, but it has been solid so far.

Groove
United States
About 2 months using the app
BON Loyalty replied January 13, 2025

Hello Groove,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 17, 2025

A very powerful plugin that is particularly useful for businesses looking to establish customer loyalty. In addition, customer service representative Hazel has also helped me a lot!

New Trip
Japan
15 days using the app
BON Loyalty replied January 19, 2025

Hello New Trip,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 2, 2024

I like to compliment Hazel for being a fabulous person who has helped me resolved my App issues. She is very helpful and customer oriented person. She is one to go to if you need to sort things out, she knows her stuff.

Therasential
Singapore
3 months using the app
BON Loyalty replied December 4, 2024

Hello Therasential,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 3, 2024

Suits all of our needs and is the most affordable option that could do so. Great price, great support, and more than enough features for us!

LADY WONG
United States
25 days using the app
BON Loyalty replied December 4, 2024

Hello LADY WONG,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 16, 2025

The whole BON team is great! Hazel was amazing, very helpful and gave really clear answers on my requests, very sweet. So far the customer service has been great. Will continue to Use BON and hope it will grow my store further.

Automotive Must
United States
3 days using the app
BON Loyalty replied February 20, 2025

Hello Automotive Must,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 20, 2024

Hazel really help me a lot, and it's so nice.

Joined® Hong Kong | Official Online Fitness Store
Hong Kong SAR
Over 1 year using the app
BON Loyalty replied December 22, 2024

Hello Joined® Hong Kong | Official Online Fitness Store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!