Reviews (1,755)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

March 21, 2022

I have recently used it but I can say that at the moment it is very comfortable and intuitive. Easy to use and customize! the customer service really friendly and very fast in giving answers. I was followed by Dale and Emile and they were really courteous and also nice! Recommended app, if it continues to work like this it will be truly TOP!

Il Tulipano a Vento
Italy
Over 2 years using the app
BON Loyalty replied March 21, 2022

Dear Il Tulipano a Vento,

It makes us (especially Dale and Emile) really happy knowing that you are enjoying your journey with us:) Thank you so much for sharing this wonderful feedback, and we want you to know how grateful we are when you find our app and service comfortable for you to use. It motivates us a lot to keep doing the good work!

Please don't hesitate to contact us via chat or email at help@bonloyalty.com when you need help.

Best regards,
Mia
BON Team.

September 30, 2021

Sunny helped me really well in understanding the app! I'm very happy I found this app. Customer service were very friendly and they work fast so you'll be able to use your app immediately! It's exciting! hope this helps customer referral!

Private Storey
Philippines
Over 2 years using the app
BON Loyalty replied October 5, 2021

Good day to you Private Storey,

Thank you so much for leaving us such an awesome review! Your precious feedback motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com. Your satisfaction is always our highest priority!

Best regards,
Mia

January 24, 2022

This app is amazing, interface is gorgeous - everything works perfectly and it's FREE! Dale has instantly served me in order to ensure that all is integrated well, I'm in love. Thank you

Flutisat
Malta
Over 2 years using the app
BON Loyalty replied January 24, 2022

Hi Flutisat

You guys have the coolest home entertainment store ever 🎮! We're all over the moon to read your wonderful feedback (Especially Dale). Your kindness always motivates us to work harder on improving the app's capabilities and developing new features

Anytime you need our assistance, please reach out to us via our live chat or email us at help@bonloyalty.com. Have a nice day ahead! 😊

Sincerely,
Mia
BON Team

February 16, 2022

This app is pretty great. Easy to install and customised set up. By the way, the team from BON Loyalty is pretty is pretty supportive that Emile provide great help to our team. I am really appreciated.

Living and Home
United Kingdom
Over 2 years using the app
BON Loyalty replied February 16, 2022

Greetings Living and Home team,

Thanks a lot for your amazing review on us 💗 Your kind words bring a smile to Emile's face. It's our pleasure to be a small part of your business. Your store design looks so professional and reliable!! I guess your customers could get addicted to surfing your website 😋

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

June 20, 2022

Great Loyalty app with excellent Customer Service! Highly Recommend! Lots of great features. Really helping with customer retention.

RedMonkey Sports
United States
Over 2 years using the app
BON Loyalty replied June 23, 2022

We came across the review you wrote for us just now. It was wonderful to hear that you had a good time. Reviews like this are the reason for which we work hard.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Liam
BON Team.

January 4, 2022

Friendly and helpful team which solved my problem. Looking forward to see great results with this app.

Crafthues
India
About 2 years using the app
BON Loyalty replied January 4, 2022

Dear Crafthues,

Thank you so much for your awesome review! Our team is super excited when reading this! Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team.

Edited June 8, 2022

I had tried 5 others apps before coming across this treasure. It is so beautiful and there are so many more options for customization. Anna from support was also very helpful with a question I had.. Highly recommend!!!

50 Shades of Slay Craze Boutique
United States
About 2 years using the app
BON Loyalty replied June 10, 2022

Dear 50 Shades of Slay Craze Boutique

Allow me, on behalf of all members of BON team, to thank you for such kind and warm words addressed to us. Beautiful UI and various customization options are always our goals when developing the app, and we can't be happier when we know you like them!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

August 14, 2022

This was by far the best app and offered more products to me than any other app on the shopify network. And best yet, it was all for FREE and it runs like any other the paying apps or even better. Not to mention, the support is A++++. Anna was the sweetest and hooked us up with a gift, which she didnt need to but she did. Such a beaut!!....If you havent gotten this app yet, what are you waiting for.

EPIC Hockey
United States
About 2 years using the app
BON Loyalty replied August 17, 2022

Dear EPIC Hockey

This review made our day! ✨ We, especially Anna, are so happy you are enjoying our app and services! Thank you so much for your kind words. If you need help along the way, please don't hesitate to let us know. Our team is always here to help.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

July 21, 2022

this app has been awesome so far! I spent a whole day searching apps for rewards programs and this one is awesome & with great help too! Cara has been incredible! thanks Cara!

DAISY BOX
United States
About 2 years using the app
BON Loyalty replied July 22, 2022

Hi DAISY BOX,

This review made our day! ✨ We are so happy you are enjoying BON and the service from Cara! Thank you so much for your kind words. If you need help along the way, please don't hesitate to let us know. Our team is always here to help.

Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍

Cheers,
Mia
BON Team.

March 17, 2022

We are using this app to fulfill frequent customer requests for a loyalty program, and I'm so excited at how comprehensive it is! Fully customizable color combos, banners, logos, combined with endless ways to earn, manage, and spend points and track metrics make this app an incredibly powerful marketing tool. And with customer service replying after only a few seconds of an (admittedly accidental) request, Daisy proved that friendly, fast, helpful support is of the utmost priority for this app's team. While we are spending $10, $15, sometimes $20 for one-note apps are necessary to make our shops run the way we need them to, I am simply amazed that this one that is functional, beautiful, and well supported is somehow free. If you choose only one marketing app, let it be this one!

Refill by RustyandEllie
United States
About 2 years using the app
BON Loyalty replied March 21, 2022

Hi Refill by RustyandEllie,

Wow, we're just back to work from the weekend and your wonderful feedback truly brightens up our day❤️ The whole team can’t thank you enough for your kind words! I'm glad that Daisy can be able to assist you promptly. It's true that customer satisfaction is always our highest priority, so we pour a lot of effort into our support service. Your review lets us know we’re on the right track. Thank you for your acknowledgment, it means a lot to us :)

Whenever you need, we're always more than happy to assist you via our live chat channel or email at help@bonloyalty.com. Your satisfaction is our pride and joy!

Cheers,
Mia
BON Team.