Reviews (1,874)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty, referral, and rewards programs. They praise its user-friendly interface and extensive customization options, such as excluding specific collections from earning points. Integration with Shopify Plus and services like Judge.me enhances its utility. The responsive customer support and affordable pricing plans are also highlighted, making it a valuable tool for enhancing customer loyalty and engagement.

November 19, 2024

Unbelievable customer servivce. Not once have i had to wait over 5 minutes for a reply. great app very useful, lots of things you can do with this

My Store
United Kingdom
About 1 month using the app
BON Loyalty replied November 23, 2024

Hello My Store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 12, 2024

I love this app so far. Also, customer support is quick to respond! Jean was super helpful and gave me some great tips!

The Purest
South Africa
About 1 month using the app
BON Loyalty replied December 16, 2024

Hello The Purest,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 11, 2024

the app has many third party connections plus the support from hazel has been really wonderful for any problems we faced for reports she is there

Actan
Saudi Arabia
9 months using the app
BON Loyalty replied November 13, 2024

Hello Actan,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 23, 2024

One of the best thing on Shopify, have been using this app since day one. Great customer support as well, Hazel really serves us better. Thank you very much~

Jaco TV Shopping
Indonesia
Over 1 year using the app
BON Loyalty replied October 24, 2024

Hello Jaco TV Shopping,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 7, 2025

The team has been incredibly helpful throughout the process of setting up the loyalty program. They’re professional, polite, and thoughtful, and I’m hopeful this level of service continues in the future. A special thank you to Hazel for her outstanding support! :)

Lansei China
Estonia
18 days using the app
BON Loyalty replied January 13, 2025

Hello Lansei China,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 21, 2025

Great app with an intuitive interface and smooth performance! Huge thanks to Courtney for her amazing support—super helpful and professional!

אלכסנדר
Israel
2 days using the app
BON Loyalty replied February 27, 2025

Hello אלכסנדר,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 2, 2025

We’ve been using BON-Loyalty, and it has been an excellent addition to our business. This app is incredibly user-friendly for both our team and our customers. Setting up a loyalty rewards system was a breeze, thanks to its intuitive interface and a wealth of customization options to perfectly match our brand aesthetic. Not to mention, the app includes an API, allowing seamless integration with our own systems.

Succubus
Netherlands
2 days using the app
BON Loyalty replied January 13, 2025

Hello Succubus,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 1, 2024

My experience with the Bon loyalty app and it's staff was unmatched.

Building a website from zero experience has been everything but easy, and Hazel from the support chat made setting up and integrating the bon loyalty program so so easy.

She answered all of my queries almost instantly, configured my email seamlessly and even went into my end and helped me upload my images at the right size and quality. Thank you so much it has been a breeze! Also the customisations are beautiful and really easy to add your own brand colours, fonts and images to make it more personal and on brand. Thank you Hazel!

North The Label
Australia
About 1 month using the app
BON Loyalty replied November 7, 2024

Hello North The Label,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 7, 2024

Hazel provided exceptional customer support, going above and beyond to assist me with my inquiries. Her responsiveness, professionalism, and friendly approach made the experience seamless and enjoyable. I truly appreciate her dedication and expertise. Five stars!

She's XO
Canada
Over 1 year using the app
BON Loyalty replied November 9, 2024

Hello She's XO,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 11, 2024

Cara was a life saver, in explaining how the system worked and how to fix issues I was having. The app is convenient, user friendly, and integrable with shopify allowing for client interface. Overall recommend Bon: Loyalty, and there team!

PCR LLC
United States
4 days using the app
BON Loyalty replied December 16, 2024

Hello PCR LLC,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!