Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, customization, and smooth integration with Shopify and POS systems. They value its customer engagement features like reward points and birthday points. The user-friendly interface, extensive rewards selection, and responsive customer service are key benefits. It offers a free plan suitable for small businesses and a cost-effective paid plan. The multilingual support is also appreciated. Merchants report that the app has positively impacted their operations and customer engagement.

December 22, 2023

I just finished installing and setting up BON on the free plan on my store. It was very intuitive to set up and the few questions I did have were promptly answered by Anna via the online chat. It was only a matter of minutes before I had everything I wanted customized and activated in the store.

As someone completely new to eCommerce and Shopify with a new small business, I knew I needed a referral program that was easy, affordable, and effective. From everything I've seen so far Bon is all of those things!

While the free plan has all the essentials I need for start up, some of the extras that come with the paid plan where enticing. I'm pretty sure I'll be back for those after things pick up.

Mr Wrinkles Petcare
Canada
3 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

February 16, 2024

So far, so good! I have investigated what feels like a million referral apps, and this one seems to be a keeper! No impact on site speed, which is a huge plus, affordable pricing plans and lots of customization options, including a loyalty page. Easy to set up and, whatever I can't do on my own, the dev team has been very quick to respond and help. Give it a try!

Bloomers Intimates
United States
1 day using the app
BON Loyalty replied February 20, 2024

Hi Bloomers Intimates,

Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

January 30, 2024

Great service and easy install, had a small issue with display that was cleared up in seconds with the amazing help form the support rep Anna.

Familifood
Canada
About 2 months using the app
BON Loyalty replied February 20, 2024

Hello Familifood,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app and support agent, Anna! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

December 31, 2023

I am absolutely thrilled with the exceptional service I received. Not only did BON provide an amazing platform, but Anna, a member of their team, went above and beyond to ensure my experience was extraordinary.

From the moment I signed up for BON, I was impressed by its user-friendly interface and extensive rewards selection. However, what truly stood out was the personalized attention I received. When I reached out to Anna regarding my trial period, she promptly responded and extended my trial days to allow me more time to explore and enjoy the platform. This gesture demonstrated BON's commitment to customer satisfaction and their willingness to go the extra mile.

What amazed me even further was the exceptional support I received, even on New Year's Eve. Anna was not only responsive but also incredibly helpful. I had a minor issue with a watermark, and her team promptly assisted me in removing it, making my experience on this special day even more enjoyable. The dedication and responsiveness of Anna and her team truly exceeded my expectations.

Thank you, BON, for providing such an outstanding experience. Anna and her team have truly set the bar high for exceptional service and support. I am excited to continue my journey with BON in the future!

Ngai Fong Jewellery & Jade Co.
Hong Kong SAR
About 2 months using the app
BON Loyalty replied January 14, 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

February 21, 2024

Perfect support with immediate answers and availability for app customization according to our needs.

Craft Resin
United Kingdom
About 2 months using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

March 21, 2024

This app is very easy to set-up and amazing customer support service. Maxxie responded to my queries quickly. I am yet to launch the BON app and see the results as I'm still setting up my Shopify store.

Kkul Skin
India
1 day using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 1, 2024

Maxxie is so sweet and was very helpful. She truly cares and she shows that well. my experience with support through chat was very personable. Thanks Maxxie, you're so great!

Thrift Valley
United States
3 months using the app
BON Loyalty replied February 20, 2024

Cheers to you Thrift Valley 🍻,

Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. Our whole team was delighted to hear your feedback! 🌸

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

February 29, 2024

Thank you Cara for her support ... App looks very user friendly - with all related settings ... you can do customization as you wish and if you stuck then development team supports so well ...

Erenor Cosmetics
Hungary
2 days using the app
BON Loyalty replied April 8, 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 2, 2024

We recently made the switch from a much more expensive loyalty program to the one provided by the BON team. We should have done it earlier. We are incredibly grateful for the prompt attention and assistance that the BON team consistently provides whenever we have a question. It is truly remarkable!

Woof Living
Singapore
About 1 month using the app
BON Loyalty replied February 20, 2024

Hi Woof Living,

Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

January 31, 2024

Still exploring the possibilities but so far I really like this app. And the support is great! We needed something I could not find in the app settings but Cara helped us really quickly to arrange this!

INGLOT – Make-up, Nagellak & Workshops
Netherlands
15 days using the app
BON Loyalty replied February 20, 2024

Hi INGLOT,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team