Reviews (1,755)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

August 12, 2022

This app is amazing and I'm glad I got in when I did. Emile helped me get things set up and started and was the best!

Mahogany Hippie | Holistic Self-Care Brand
United States
Over 1 year using the app
BON Loyalty replied August 17, 2022

Hello Mahogany Hippie 🤗

We're so thankful that you have written such kind and warm words addressed to us. Emile is always happy to see customers being satisfied with her effort. We will try to continue to keep your trust and delight you with the best service you deserve.

If you need any assistance from us, please contact our team via the live chat or email us at help@bonloyalty.com. We are all looking forward to having a chance to support you further and get you fully satisfied with our app and service!

Best regards,
Mia
BON Team.

December 4, 2022

Absolutely love this app! A must app for your shop! Customer service is the best too especially Emile very knowledgeable. Highly recommended.

Lorene's Creative Shop
United States
Over 1 year using the app
BON Loyalty replied December 5, 2022

Hi dear,

We really value the positive review and are happy to hear that you enjoyed chatting with Emile, our Support agent. Your feedback helps us grow each day 🥰

We are always ready to assist you again at the “Chat with us” widget or our Support mailbox “Help@bonloyalty.com”

Thanks
Mia
BON team

March 21, 2022

The app is really simply to use. the support team Emile and her collegues were really great in ensuring the application was smooth. I would highly recommend the app and great support staff.

auras perfumes
Singapore
Over 1 year using the app
BON Loyalty replied March 21, 2022

Good day auras perfumes,

Thank you so much for taking time and leaving us such an awesome review! Your kind and warm words are the best motivation for us. I'll make sure to pass your review to Emile, I know she'll be happy to read it:) Not only Emile, but all our teams here always strive to ensure that you are satisfied with our app and service.

We're always more than happy to assist you via live chat and email at help@bonloyalty.com.

Best regards,
Mia
BON Team.

August 31, 2022

We haven't done with the configuration after installing. so far the support is great. Thank you so much!

BASK ™
Singapore
Over 1 year using the app
BON Loyalty replied September 2, 2022

Good day to you BASK ™,

Thank you so much for taking the time to provide feedback. As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying you on this journey😊

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Cheers,
Mia
BON Team

Edited July 23, 2022

Excellente application ! Je recommande ! Même le service clients est de qualité et réactif; comme Daisy qui a été très compétente. Vous pouvez télécharger cette application sans problème.

DIOZA CELESTE
France
Over 1 year using the app
BON Loyalty replied July 25, 2022

Bonjour DIOZA CELESTE,

Merci beaucoup d'avoir partagé votre amour dans une si belle critique! Des clients comme vous nous font croire en ce que nous faisons et nous motivent pour de nouvelles réalisations. 🌠Nous sommes extrêmement heureux que vous ayez choisi BON pour vous accompagner et nous serons encore plus heureux d'assister à votre cheminement vers le succès.

Nous sommes toujours heureux de répondre si vous avez des questions, laissez-nous simplement un message ou envoyez-nous un e-mail à help@bonloyalty.com.

Amusez-vous à explorer notre application,
Mia
L'équipe BON

January 1, 2023

It is user friendly. Easy to set up according to your needs. Free setting is offering enough for a small business buy you can upgrade if needed.

Event Mood
United Kingdom
Over 1 year using the app
BON Loyalty replied January 1, 2023

We wish you a wonderful 2023! ☘️
& Thank you so so much for your amazing review. It is a sweet surprise for our team at the beginning of this year! 🤗
We are always here for you if you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Cheers!
Mia
BON Team

April 6, 2022

This App Is Great for someone who wants a reward program for their customers. It has a chat feature that is very good, you can create questions and answers. the customer service responds fast and Emile was very kind and helpful. thank you Emile! I highly recommend you getting this App!!

𝐇𝐨𝐮𝐬𝐞 𝐨𝐟 𝐂𝐨𝐂𝐨'$𝐅𝐥𝐚𝐯𝐞
United States
Over 1 year using the app
BON Loyalty replied April 7, 2022

Happy Thursday 𝐇𝐨𝐮𝐬𝐞 𝐨𝐟 𝐂𝐨𝐂𝐨'$𝐅𝐥𝐚𝐯𝐞

Thank you for posting your awesome review, we do appreciate that 💕Emile was really excited to know that she could impress you with her support. With your trust and support, we will certainly work harder to improve our app in the future.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

September 16, 2022

So far, so good! Fairly easy to set up with clear instructions. I look forward to offering this to my customers!

Quitches Get Stitches
United States
Over 1 year using the app
BON Loyalty replied September 18, 2022

Hello Quitches Get Stitches

This review made our day! Thank you so much for taking the time to leave us this amazing review.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 16, 2023

Agent Emile from your Customer Support has been a great help

Nano Singapore Shop
Singapore
Over 1 year using the app
BON Loyalty replied November 20, 2023

Dear Nano Singapore Shop,

A big thank you for your fantastic 5-star review! We're thrilled you had a great time with us. Your feedback is incredibly valuable!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

With appreciation,
Liam
BON team

July 27, 2023

We are using this App for a few months now. Great possibilities! The support team is really good. Great job... thanks.

TREBIUS VALENS
Belgium
Over 1 year using the app
BON Loyalty replied July 31, 2023

We are thrilled and grateful for your fantastic 5-star review! Your kind words brightened our day and reinforced our dedication to delivering exceptional service.

If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team