Reviews (1,755)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

April 3, 2023

Great app and great customer support team that goes above and beyond! Love the functionality and all the customizations they allow. I would highly recommend

Reign Lore
United States
About 1 year using the app
BON Loyalty replied April 3, 2023

Hello,
Your review is an amazing gift for us today ❤ We take pride in providing a comfortable experience for our beloved customers, and we hope to surprise you with more cool features in the near future!
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

June 16, 2022

Daisy was amazing and made it super east to set up - the app accomplishes everything I need to have a loyalty program in my store

Elissa Evergreen
United States
About 1 year using the app
BON Loyalty replied June 17, 2022

Greetings Elissa Evergreen team,

You have our sincerest gratitude for leaving us such an amazing review! It has been a pleasure for our team and Daisy to take care of the setup for you. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve 💐🤍

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

Edited January 20, 2022

Je viens de l'installer, mais après plusieurs années, je crois avoir trouvé ma perle. Application simple, polyvalente et efficace. Dale du support technique mérite un 10 étoiles tellement il est génial. Il est fantastique, je recommande !

Kaylabé Produits cosmétiques naturels
Canada
About 1 year using the app
BON Loyalty replied January 21, 2022

Bonjour Kaylabé Produits cosmétiques naturels,

Merci beaucoup pour l'avis de 5 étoiles! Notre équipe est ravie que vous aimiez notre application! Les fonctionnalités faciles à utiliser et les diverses personnalisations sont ce dont nous sommes fiers, et c'est un tel honneur de savoir que vous l'aimez :)
Dale sautait de joie en lisant vos mots gentils ! Il s'est senti béni d'avoir la chance de soutenir un client aimable comme vous.

Nous ne sommes qu'à un message de vous via le chat en direct ou l'adresse e-mail help@bonloyalty.com. N'hésitez pas à nous contacter chaque fois que vous avez besoin de notre aide.

Meilleures salutations,
Mia
L'équipe de BON.

June 23, 2022

Awesome! Easy to use and customize! And there is a lot of parameters to set according your different needs.

PET PALS
Peru
About 1 year using the app
BON Loyalty replied June 26, 2022

Good day to you PET PALS,

You have our dearest gratitude for leaving us such a thoughtful review! It has been a pleasure taking care of the program with you. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

October 7, 2022

The customer service has been amazing, have been working with them for about a month now prepping for our store to go online (we already integrated it with our instore POS). They're quick to respond and usually have a solution for me instantly. 10/10

The Veganist
Canada
About 1 year using the app
BON Loyalty replied October 9, 2022

Hello,

We are so grateful for your review. Thanks for sharing your rating with us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

September 15, 2022

I use this app to do my tier rewards, they are quick to respond and are so kind to help with setting my system up!

wafflecult
United States
About 1 year using the app
BON Loyalty replied September 16, 2022

Dear wafflecult,

Your amazing review has made our whole day! Our support team is so happy to hear that they can assist you along the setup.

Please feel free to send us a message via our live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

July 4, 2022

The app is so easy to use and has a beautiful interface. Anna was helpful, kind, and personable when I needed help, too! ^-^

Strawbaby Shoppe
United States
About 1 year using the app
BON Loyalty replied July 5, 2022

Great day to you guys, Strawbaby Shoppe team,

Thank you for a lovely review 💕 So glad you found BON user-friendly and a good-looking interface! We and Anna strive to actually bring value and prompt support to our dearest merchants ^^

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

Edited June 16, 2022

Thank you, BON! Will now try to integrate rewards and programs in our newly created website. More powers! Daisy is very responsive and helpful too.

Books From US
Philippines
About 1 year using the app
BON Loyalty replied June 17, 2022

Dear Books From US,

Daisy was full of happiness hearing that she could impress you with her service 🤗 We are all here to provide excellent service to our dearest merchants, and thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

March 8, 2022

I am still setting up but it seems super easy and simple to use and fits very well with my site. I am excited to see how this boost customer retention. Emile with customer support is absolutely fantastic and helped me with my query and kept me entertained while we waited.

The Crafting Bean
United States
About 1 year using the app
BON Loyalty replied March 8, 2022

Hi The Crafting Bean 💖

Thank you a thousand for your kind words! Emile was so happy reading this review. It's our pleasure to have such a lovely customer like you 🥰. We hope for fruitful cooperation with you! 😊

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team.

September 1, 2022

I just installed the app, and it really has a lot of customizations and features for a free app. Completely modern design and up to date! They seem to have really good support too, I was helped by Anna who was very friendly and helpful. Continue with the good job! :)

Cosmetic-Nabeu
Sweden
About 1 year using the app
BON Loyalty replied September 2, 2022

Good day to you Cosmetic-Nabeu,

Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you😊 We're so glad that you are enjoying your experience with BON till far. Beautiful UI and various customization options are always our goals when developing the app, and we can't be happier when we know you like them🥰 Your precious support motivates us to keep on developing the app and providing better services to our precious customers.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team.