Reviews (1,880)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty, referral, and rewards programs. They praise its user-friendly interface and extensive customization options, such as excluding specific collections from earning points. Integration with Shopify Plus and services like Judge.me enhances its utility. The responsive customer support and affordable pricing plans are also highlighted, making it a valuable tool for enhancing customer loyalty and engagement.

February 7, 2025

Hazel is very helping! And I like Bon Loyalty as they can able to do and customise what I want

KLFC
Malaysia
21 days using the app
BON Loyalty replied February 13, 2025

Hello KLFC,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 19, 2024

Switched from Smile because of their limitations and I've been so happy with BON. Easy transition and I have so many more options and features to help grow my loyalty program

Chris's Ice Cream
Canada
6 days using the app
BON Loyalty replied December 22, 2024

Hello Chris's Ice Cream,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 4, 2024

BON is a really great reward app with a lot of features. Hazel is awesome, she's friendly and always helps me with any questions I have quickly.

HOLIKA HOLIKA STORE
South Korea
10 days using the app
BON Loyalty replied December 8, 2024

Hello HOLIKA HOLIKA STORE,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 12, 2025

Easy to use and integrates well. Customer service is quick to help when we need it.

Salt and Hart
United States
1 day using the app
BON Loyalty replied February 13, 2025

Hello Salt and Hart,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 3, 2025

Mia was fantastic, very friendly & resolved my query straight away! talked me through the stages where I needed assistance & made the whole process a breeze! fantastic app & amazing service! thank you

The Crackling Guy
United Kingdom
About 23 hours using the app
BON Loyalty replied January 13, 2025

Hello The Crackling Guy,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 5, 2025

BON has been amazing. BON offers a wide range of functionality to offer your customers, easy implementation, and helpful support. All at a competitive monthly fee.

Aluratek
United States
About 20 hours using the app
BON Loyalty replied February 13, 2025

Hello Aluratek,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 14, 2025

Great support is offered with this app! Cara was fabulous.

Organic Pharmer
United States
About 1 month using the app
BON Loyalty replied January 18, 2025

Hello Organic Pharmer,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 5, 2024

Amazing Experience with the Bon Team

The Bon team has been incredibly attentive and professional from the very beginning. I was pleasantly surprised by their welcome gift: removing the Bon branding from the page where my customers manage their points. This thoughtful gesture shows how committed they are to personalization and customer satisfaction.

They’ve also adjusted everything necessary to meet my specific needs and have always been quick, friendly, and detail-oriented in their responses. Their level of service and attention is truly exceptional.

I highly recommend Bon to anyone looking for an effective loyalty system and a team that genuinely cares about their customers. Thank you for such a positive experience!

Deer Beads Store
United States
About 24 hours using the app
BON Loyalty replied December 8, 2024

Hello Deer Beads Store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 20, 2024

The best support service I have experienced!
The loyalty program is awesome.

ALL ECO
Canada
6 months using the app
BON Loyalty replied December 22, 2024

Hello ALL ECO,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 20, 2025

Best support, fast and friendly.

Medik8
Sweden
About 1 month using the app
BON Loyalty replied January 23, 2025

Hello Medik8,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!