Reviews (1,754)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

May 3, 2023

Support is quick and efficient. Love how they help you out and the app has pretty awesome features. It works wonders!

Credentials LBCenter
Mexico
6 months using the app
BON Loyalty replied May 3, 2023

We are sooo grateful that you found the time to leave us such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻

If you have any further questions, please feel free to drop us a line via live chat or email help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

December 2, 2021

This is a really simple, good app, especially for a free app. Easy to use, can customise lots of aspects. Support was helpful with some setup questions. Quite happy with this. Would recommend.

JustA Bike
Australia
6 months using the app
BON Loyalty replied December 2, 2021

Hi JustA Bike,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you:) Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com.

Best regards,
Tracy
BON Team.

September 22, 2021

This app is great. There are a lot of possibilities it offers. The support is more than great, Carla helped me and guided me step by step through the app and explained all the possibilities. What I really liked was their desire to hear what suits us as users, what needs to be improved, what options still need to be introduced. I recommend everyone who is considering this type of application to opt for this one, as it has everything you need as a user, functionality, a beautiful look, many options, and perfect customer support.

JAEE Namensschmuck
Germany
6 months using the app
BON Loyalty replied September 22, 2021

Hi BJAEE Namensschmuck,

We are so glad that our team, especially Carla has been able to support you promptly and sharing with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

August 30, 2023

I shopped around for a loyalty program for a while and Bon had the best features to price ratio. Gave em a shot and have been super impressed! It's very feature rich for what you pay and integrates smoothly with Shopify. Little hiccups here and there have been addressed super fast by their support team, Daisy is awesome! We've had it fully installed about 6 months and couldn't be happier with our choice.

The Captain's Coffee
United States
6 months using the app
BON Loyalty replied September 5, 2023

Dear The Captain's Coffee,

Your 5-star review has put a big smile on our faces! 🌟 Thank you so much for taking the time to share your positive experience with us. Your support means everything to our team.

We're here for you anytime you need us, and we can't wait to serve you again soon.
Liam
BON team

April 12, 2022

I just started my online retail business and wanted to get a loyalty program put in place. After reading the reviews, I had to go with BON. Worked with Daisy and she was very nice and helped me out immediately! Highly recommended!!

Retro TCG Central
United States
6 months using the app
BON Loyalty replied April 14, 2022

Good day to you Retro TCG Central,

I cannot be happier knowing that you decided to choose BON among all other apps in the field:D Your wonderful feedback delights our whole team, especially Daisy. Thank you so much for believing in us! We'll try harder to bring you better features and service.

Whenever you need help, we're always here for you via live chat and email at help@bonloyalty.com.

Best regards,
Mia
BON Team

December 29, 2022

Customer Support is on point, fast and right to the point, Emily is amazing! We will launch our Loyalty Program in a couple of days and consider it for our other stores.

Blueprint CoC
United Kingdom
6 months using the app
BON Loyalty replied January 1, 2023

Hi there,
Thank you very much for your great review! We take pride in providing a comfortable experience for our beloved customers. Emile and our Support team are very happy to assist you with setting up the new Loyalty program! 🎁🤗
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

March 28, 2022

I just started using this app today but so far setup has been a breeze, customer service is awesome and it'sfree! Everything I currently look for in an app. Now, if BON Loyalty performs well, it will be a keeper for my store.

BO Mae Body
United States
6 months using the app
BON Loyalty replied March 29, 2022

Good day to you BO Mae Body

You're the reason our support team can feel ecstatic every day when working. We really appreciate you taking the time to try us— and we must say, it's our pleasure to have you as a customer. Look forward to fruitful cooperation with you! 😊

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

December 21, 2021

So far I'm very impressed with this beautiful app! Lot's of customizations and perks you can reward your customer with. Love that you can add on things such as follow on your social channels for points. It's amazing that this app is free! Emile is a wonderful help on setting up and gave so many great suggestions!

Asana Hawaii
United States
6 months using the app
BON Loyalty replied December 21, 2021

Dear Asana Hawaii,

Thank you so much for the kind words about Emile! I know Emile takes great pride in her professionalism and ability to help customers like you. We are so happy to have you with us :D

Don't hesitate to drop a line if you need any further support, we'd be happy to answer via live chat or email help@bonloyalty.com.

Kind Regards,
Mia,
BON Team.

January 24, 2022

BON is the best loyalty app going. I have tried a few for my store and this simply tops them all. Best of all, it's free. Like, completely free. Daisy @ Customer Service has been brilliant too with any snagging issues. You are missing out to go with any other app. (Y) I am looking forward to what else is to come from BON.

Monsta Threads
United Kingdom
6 months using the app
BON Loyalty replied January 24, 2022

Hi Monsta Threads

Thank you so much for your kind words ❤️ Daisy and our whole team were in a cheerful mood reading your reviews.

Your shirts look amazing!! I believe it's absolutely a good choice for your customers to buy as a gift for their friends. We're happy to be a small part of your store. We'll try our best to improve BON to make it best suit your need.

If you have any other questions, please let us know anytime via live chat or an email to help@bonloyalty.com.

Warmest regards,
Mia
BON Team.

April 6, 2023

Tolle App, sehr übersichtlich und leicht zu bearbeiten. Das Support-Team ist der Wahnsinn! Wirklich bei jeder Kleinigkeit haben sie geholfen und waren schnell erreichbar, kann ich nur empfehlen!

Lu Dynasty Cosmetics
Germany
6 months using the app
BON Loyalty replied April 6, 2023

Ihre Bewertung ist heute ein tolles Geschenk für uns ^^ Wir sind stolz darauf, unseren geliebten Kunden ein komfortables Erlebnis zu bieten, und wir hoffen, Sie in naher Zukunft mit weiteren coolen Funktionen überraschen zu können!
Wir sind immer für Sie da, falls Sie direkte Unterstützung benötigen. Bitte zögern Sie nicht, uns eine Nachricht per Live-Chat oder E-Mail an help@bonloyalty.com zu senden.
Dein,
Mia
BON-Team