Reviews (1,754)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

Edited August 11, 2022

This app is very well made, extremely user friendly, and the support from Emile when I needed help was simply amazing. Definitely recommend to anyone who is trying to build their loyalty program.

Black Women Are Dope
United States
6 months using the app
BON Loyalty replied August 17, 2022

Hello Black Women Are Dope 🤗

We're so thankful that you have written such kind and warm words addressed to us. Emile is always happy to see customers being satisfied with her effort. We will try to continue to keep your trust and delight you with the best service you deserve.

If you need any assistance from us, please contact our team via the live chat or email us at help@bonloyalty.com. We are all looking forward to having a chance to support you further and get you fully satisfied with our app and service!

Best regards,
Mia
BON Team.

March 9, 2023

So far everything seems amazing! I had originally given 3 stars. It is 5 now. I was having some troubles and that helped super fast. Anna was awesome!!

Zebra Glitter & Nails Company, LLC
United States
6 months using the app
BON Loyalty replied March 10, 2023

Dear Zebra Glitter & Nails Company, LLC,

Thank you for sharing this lovely feedback 🥳 Our whole support team, especially Anna, is grateful for the positive review you left us. We take customer success seriously, which is why it is ecstatic that our services met your expectations.

If you need further support, we will always wait for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team

August 17, 2023

Recently needed support installing and creating a landing page for my store. Genie from Bon rose to the challenge to which i am extremely grateful. among the many amazing features of this app, the best is the tech support that is provided by the Bon team

The Skin Hub
United Kingdom
6 months using the app
BON Loyalty replied August 22, 2023

Hi there, 🌞

Knowing that you had such a positive experience with us genuinely warms our hearts. Your feedback tells us we're on the right track in making our customers happy, and that's what keeps us going!

We're over the moon to know that Genie has done a good job. If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you!
Liam
BON team

November 21, 2022

这是一款非常适用的应用,客服Cara和Daisy的服务也很棒This is a very useful app, and the customer service Cara and Daisy are also great

Hanfu Likedream
China
6 months using the app
BON Loyalty replied November 23, 2022

Hi Hanfu Likedream,

Our whole team is thrilled to receive such great compliment from you. Especially Cara & Daisy, they shared with us that you're so friendly to talk with, and your feedback just make both of them so happy 🤲🏻 We truly appreciate that!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com

All the best,
Mia
BON Team 🌸

February 6, 2023

The customer support is amazing, i had an awesome experience with Anna she is lovely and helped me get in touch with the development team within minutes. Overall it is such an easy to use app and i highly reccomend it for anyone getting started.

BloomeGlow
Australia
6 months using the app
BON Loyalty replied February 7, 2023

Thank you so much for leaving us a 5-star review! Our team (And especially Anna) are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

All the best,
Mia

March 31, 2022

Great Services from Dale from BON, explained everything in details also help me out to get setup, very easy and simple program, with a lot of fun activities, Thanks

Supernovarieties Boutique
United States
6 months using the app
BON Loyalty replied March 31, 2022

Hi Supernovarieties Boutique,

There are no words that can describe how happy we are reading this review, Dale is on cloud-9 right now! I'm glad that our app features and support service can satisfy you. Thank you so much for your kind words🥰

If you need us, please reach out to us anytime via lour live chat channel and email at help@bonloyalty.com. We'll be more than happy to support you!

Best regards,
Mia
BON Team.

December 10, 2022

It's a great app to use with Shopify to increase sales. Great support by the support team. We love using this app.

Forest Clay
India
6 months using the app
BON Loyalty replied December 11, 2022

Hi there,
We are so glad that you enjoy the experience with our BON app. We are still optimizing all features to make sure the app will be useful and suitable for your store!
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Liam
BON team

September 26, 2022

I use this app since may and its awesome! I love it and is super easy to use, also when I have a doubt they have a super quick response!

Moala Beauty | Colombia
Colombia
6 months using the app
BON Loyalty replied September 28, 2022

Dear Moala Beauty | Colombia,

We are just back to work and your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

March 27, 2023

Amazing customer service from Genie I can definitely recommend this app. So far I am extremely happy and excited to work with them going forward.

Roasted Barista
South Africa
6 months using the app
BON Loyalty replied March 28, 2023

Hi! Thank you so much for your awesome review! Genie would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Mia
BON team

January 23, 2022

Excellent app with super fast support. Has all the features that I am looking for and all for free!

Selvry
Ireland
6 months using the app
BON Loyalty replied January 23, 2022

Good day to you Selvry,

Thank you so much for your positive feedback! We’re thrilled to hear that you're enjoying our app 😍 Special thanks for highlighting our various features and we offer it all for free ;)

When we hear from happy customers like you, we spread positivity around! Hope to chat with you again soon.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.