Reviews (1,754)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
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I am using the app for a while now and everything works great! Also Tracey from support is very kind and willing to help and resolve your issues if you have any, very quickly.
Hello,
Thanks for your kind words about Tracy. We’re very grateful for customers like you and hope you stick with us for years to come!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Anna provided the BEST customer service. Very responsive & helpful! The app itself was easy to set up.
Dear shopcarterlane.com,
We express our sincerest gratitude to you for taking the time to leave this incentive review 💞 Only when we receive such positive feedback, do we rest knowing that we have done a good job and our app is contributing. We do our best to make the installation easy and quick, and I'm glad that you have enjoyed your experience with us😊
Please feel free to reach us anytime via live chat or email at help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
Support très réactif et agréable, merci Daisy!
Outil flexible, notamment pour la gestion des langues (hors Anglais), tous les champs sont personnalisables manuellement.
Salut Les Irremplaçables
Merci beaucoup pour vos commentaires incroyables! Nous sommes ravis que notre équipe d'assistance (en particulier Daisy) ait pu vous aider rapidement ! Nous sommes ravis de savoir que BON est devenu une partie de votre magasin, et nous nous efforcerons de fournir de meilleurs services, car vous êtes notre incitation à développer BON !
Si vous avez d'autres questions, discutez avec nous ou envoyez-nous un e-mail à help@bonloyalty.com.
Amusez-vous à explorer notre application,
Liam
L'équipe BON
your policy is nice. that free plan can be life time without uninstallation the app. This is really easy to customization. thanks a lot
Good day dogophiles,
You made our day with your trust in our app and your awesome review! Our team are all happy to know that you are satisfied with our support!
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team.
I just opened my glitter business on Shopify and looking for ways to reward my customers as well as help them get rewarded for referrals. Emile was so helpful while I was having trouble the rewards program showing up on my website and she was super helpful. She also helped me by sending me ways to make the referral program easier for my customers! Thank you Emile for all your help.
Hello Twilight Glitter,
Thank you for making our day great and giving us good vibes before the new week ahead! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us 🙋🏻♂️.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team
Just installed this app and was pleasantly surprised with the customer service (specifically Daisy) and her support to set up the widget on my store. It is easy to use and I am looking forward to see the results!
Greetings Qadesh,
On behalf of all members of BON team (and Daisy too), I'd like to thank you so much for such kind words addressed to us! We were very pleased to read your amazing review, I'm so glad that our user-friendly app and prompt support service can satisfy you. I hope that BON can contribute to the success of your business soon :)
We're always willing to help you via chat and email at help@bonloyalty.com if you need us, so feel free to contact us anytime!
All the best,
Mia
BON Team.
A visually pleasing, easy to use Loyalty app that doesn't cost the earth!
But the best part about it is the support. When I enabled the app on our website the widget was showing up, but when clicked it brought up a blank white box.
I reached out to support, expecting a response within the next day or so. Anna replied almost immediately and helped me sort the issue (which was just that I was viewing a preview of our website! Going incognito revealed there was never any real issue.)
Responsive ongoing support is a big priority for me as a new business owner and Anna's care has made a big impact on my to-do list!
Hi Parallel Universe Limited,
Your feedback truly warms our hearts and serves as a reminder of why we're so passionate about what we do 💘
We're here to serve you, and your happiness is our utmost priority. If you ever have further feedback or suggestions, please don't hesitate to share. We're dedicated to making your experience even better. 🙏
Once again, thank you for taking the time to share your thoughts!
The app is amazing, and almost have every functionality I need in a loyalty program! The support team are great and helpful and promptly response!
Good day to you qurtasi,
What a beautiful day indeed! We express our sincerest gratitude to you for taking the time to leave such a great review. Only when we receive such positive feedback, do we rest knowing that we have done a good job and our app is contributing. Thank you so much once again! We hope for everlasting and fruitful cooperation with you! 😊
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you!
Cheers,
Mia
BON Team.
excellent customer service! the feature of their apps also awesome. i really love their team. they always reply me promptly whenever i needed help :) thank you for this apps
Dear Aisha Wong Accessories,
We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Cheers,
Mia
BON Team.
What a service! Thank you for your time and patience, very professional attention. This is our first shop with Loyalty program.
Hi National Engraver
Thank you for such an awesome review! 🥰 It's our pleasure to be chosen as your first loyalty program. We hope for fruitful cooperation with you!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.