Reviews (1,672)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.

February 2, 2024

We recently made the switch from a much more expensive loyalty program to the one provided by the BON team. We should have done it earlier. We are incredibly grateful for the prompt attention and assistance that the BON team consistently provides whenever we have a question. It is truly remarkable!

Woof Living
Singapore
About 1 month using the app
BON Loyalty replied February 20, 2024

Hi Woof Living,

Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

February 1, 2024

Very helpful in helping me set up, and answering questions quickly and friendly. I am on a demo right now, but I expect to see this sort of customer service in the future, too.

DECANTsf
United States
9 months using the app
BON Loyalty replied February 20, 2024

Dear DECANTsf,

Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

February 1, 2024

Maxxie was very very helpful. Im switching over from a very well known loyalty app to Bon bc of how well it fits within my budget & the amazing features.

Kiss of Silk
United States
About 2 hours using the app
BON Loyalty replied February 20, 2024

Good day to you!

Thank you so much for your sweet feedback on our app and support! Maxxie and our whole team could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.

If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!

Yours sincerely,
Liam
BON Team

February 1, 2024

Maxxie is so sweet and was very helpful. She truly cares and she shows that well. my experience with support through chat was very personable. Thanks Maxxie, you're so great!

Thrift Valley
United States
3 months using the app
BON Loyalty replied February 20, 2024

Cheers to you Thrift Valley 🍻,

Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. Our whole team was delighted to hear your feedback! 🌸

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

February 1, 2024

After using another loyalty app, I was so glad to find BON! It is so much easier to use and the support is amazing! Highly recommend to any business owner wanting to reward your loyal customers. These programs really work in building business. Thanks BON!

Matakana Old School Inc
New Zealand
33 minutes using the app
BON Loyalty replied February 20, 2024

Hello Matakana Old School Inc,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

January 31, 2024

the services they provide are very quick. they solve any problem within minutes. I loved their service and responsibility towards their work

Essential Livins
India
About 3 hours using the app
BON Loyalty replied February 20, 2024

Hi Essential Livins,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

January 31, 2024

Still exploring the possibilities but so far I really like this app. And the support is great! We needed something I could not find in the app settings but Cara helped us really quickly to arrange this!

INGLOT – Make-up, Nagellak & Workshops
Netherlands
15 days using the app
BON Loyalty replied February 20, 2024

Hi INGLOT,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team

January 31, 2024

Right4Paws
India
9 months using the app
BON Loyalty replied February 20, 2024

Hello Right4Paws

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

January 30, 2024

Great service and easy install, had a small issue with display that was cleared up in seconds with the amazing help form the support rep Anna.

Familifood
Canada
About 2 months using the app
BON Loyalty replied February 20, 2024

Hello Familifood,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app and support agent, Anna! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

January 30, 2024

This app is very easy to learn and navigate. Straight forward with no fluff. They have great customer support like Anna whose fast responses to your needs come with a happy tone.

flipskateboards
United States
About 1 year using the app
BON Loyalty replied February 20, 2024

Hi flipskateboards,

Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.