Reviews (519)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

April 22, 2024

Very good and reliable customer service! I am very satisfied!

e-dress
Germany
8 months using the app
BTA Commerce, Inc. replied May 9, 2024

Thank you for amazing review!!

February 13, 2024

D'Angleo was amazing. Great support, fast response time. A+

Académie de hockey Joel Bouchard
Canada
4 months using the app
BTA Commerce, Inc. replied February 15, 2024

We appreciate you taking the time to leave us an awesome review! Thanks 🤩!

November 28, 2023

D'Angelo responded quickly and thoroughly! All of my questions were answered much sooner than expected!

Garden Streets
United States
4 months using the app
BTA Commerce, Inc. replied November 29, 2023

This review was celebrated with our team 🥳! Thank you for taking the time to leave your feedback. We greatly appreciate it!

February 22, 2024

Great customer service, very quick responses and will manually assist you with any confusion you may have. Thank you Joao!

Amor y Pintar
Japan
About 23 hours using the app
BTA Commerce, Inc. replied February 23, 2024

Thank you for giving us the chance to celebrate!

🥳🥳🎉🎉🎉🎉🎉

Your feedback means a lot to us! We look forward to providing you continuous support 😊!

December 5, 2023

BTA hat schon mehrmals mehrere Probleme lösen können. Der Kundenservice ist fast sofort da, sehr höflich, hilfsbereit und lösungsorientiert. Besseren Service gibts nicht. Allein nur deswegen 5 Sterne

housedoll
Germany
Over 3 years using the app
BTA Commerce, Inc. replied December 6, 2023

Wir freuen uns sehr, dass Sie sich die Zeit genommen haben, uns eine ehrliche Bewertung zu schreiben. Vielen Dank vom Mond und zurück! Wir freuen uns, Sie weiterhin bedienen zu dürfen 🙂!

May 21, 2024

Ottima App e supporto veloce e professionale!

Jelis Milano
Italy
3 months using the app
BTA Commerce, Inc. replied May 22, 2024

Grazie per la fantastica recensione! Apprezziamo che tu abbia dedicato del tempo per farlo!

March 26, 2024

I LOVE THIS APP. The app is easy to use and the support is 5 five stars. D'Angelo was incredibly helpful! I highly recommend this app to anyone!

Doctora Maria Garcia Lahens
United States
About 2 hours using the app
BTA Commerce, Inc. replied March 28, 2024

Thank you for your 5 star rating and your great review.

We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!

March 24, 2015

We have been using BookThatApp at our kayak school for classes and events. It has helped our business by letting students sign up on their own, it works in our responsive web theme, and saves us a huge amount of time.

We worked with the developer to make some modification to the output and forms. The price was very reasonable and the product looks great. See http://www.kayakacademy.com/pages/kayak-lessons. The class list is generated by BookThatApp. Click on a class and you can see how we've made it look on a product page. Very cool.

Kayak Academy
United States
Over 9 years using the app
Edited January 2, 2020

Helpful support staff, quick turnaround for tickets. The app is a bit confusing in the way it's set up but the team does a good job of helping out.

Sew Much More - Austin, Texas
United States
About 8 years using the app
BTA Commerce, Inc. replied March 22, 2019

Dear Shop Owner

Thanks for taking the time to leave us a review!

We tested the log in functionality of your shop and we can see that's it is working and there are no issues with your account.

You can always reach our friendly support team at support@zetya.com if you need support with an issue.

Thanks!

The Support Team at Zetya

October 27, 2016

I couldn't run www.thesoundparcel.co without BookThatApp. It has been a fantastic tool for our music equipment rental business. The app itself is wonderful and the developer has been helpful with projects that have come up along the way.

Thesoundparcel
United States
Over 7 years using the app