Reviews (380)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for integrating a booking system with Shopify, enhancing workflow efficiency. It manages class enrollments, events, and rentals with customizable fields and robust notifications. Key features include a flexible calendar and reschedule/cancellation options. The intuitive interface is easy for customers and store owners. Customer support is exceptional, offering quick, professional assistance. It's recognized for reliability and comprehensive features, making it a preferred choice for seamless booking management.

January 30, 2026

Amazing customer service and support! I asked if they could personalize a specific field to help optimize the rental experience on my website, and they not only added what I needed but exceeded all of my requests.

They were super responsive every step of the way. I would absolutely recommend this app to other businesses and reservation platforms. Huge thanks to Rana and Sisco for being so helpful — truly appreciate everything!

Equipe Sport
United States
Over 10 years using the app
BTA Commerce, Inc. replied February 13, 2026

Really glad the customization helped,huge thanks from Rana and Sisco. We’re here anytime you need us.

March 6, 2026

I've been using this app for 2 years and it has been incredible! Whenever we are unsure about a change, they are always so quick to respond and help us in anyway possible. I highly recommend this app to anyone looking for a reliable booking system!

Ritchie Feed & Seed Inc.
Canada
Over 2 years using the app
BTA Commerce, Inc. replied March 11, 2026

Thank you so much! We're always happy to help and love having you with us. Your recommendation means the world to us!

February 5, 2026

I have been using BTA app in Shopify for several years to manage online reservations for our tours and I have been very satisfied. I have been able to customize the app's settings to get it to do what I need and customer service and support has always been quick, helpful, and effective.

Costa Rica Meadery
Costa Rica
Almost 6 years using the app
BTA Commerce, Inc. replied February 13, 2026

Thank you for sticking with BTA for so many years 🙏
Really glad it’s been a great fit for your tour reservations, and that our support has been quick and helpful. We’re here anytime!

April 1, 2026

I’m new to this app, but my experience so far has been excellent—especially the support. It’s easy to get help through chat whenever I’m unsure how to set something up. Today I worked with Sisco, who was incredibly knowledgeable and helpful. They not only configured the app exactly how I needed it, but also took the time to explain the setup and reasoning behind it so I can manage it on my own moving forward. Thank you so much!

Stitchin Heaven
United States
21 days using the app
BTA Commerce, Inc. replied April 8, 2026

Welcome aboard! So glad your experience has been excellent so far, and that Sisco could get everything set up just right for you!

March 17, 2026

Super fast and friendly support! I got clear instructions and immediate help with my setup. Great experience, thank you for the professional assistance!

Vaununi.fi
Finland
Over 6 years using the app
BTA Commerce, Inc. replied March 18, 2026

Thank you for the wonderful feedback! We're so glad we could get you set up quickly and smoothly. We'll always be here if you need anything!

March 12, 2026

Support was very helpful! I was getting frustrated with my lack of app knowledge and they were very patient and assured me they could help.

Griffin Archery
United States
Over 4 years using the app
BTA Commerce, Inc. replied March 18, 2026

Thank you for the kind words! We're so glad our team could help, we're always here when you need us. 😊

March 26, 2026

The lady that helped me made my day. Rana Waseed

Jae braids
United States
About 3 years using the app
BTA Commerce, Inc. replied April 8, 2026

Thanks so much for your review, so glad we made your day! 😊

April 13, 2026

Really helpful and such a great tool to have on the website. The team behind the app are really quick to reply and will help you edit code on your app for you.

Jessica Purdie Ltd
United Kingdom
10 months using the app
BTA Commerce, Inc. replied April 14, 2026

Thank you so much for the kind words! We're glad the app has been helpful and that our team could assist. We're always here if you need anything! 😊

December 8, 2025

Thanks so much to the Bookthatapp team for their excellent support, the platform is intuitive to use, and we've found whenever we need extra support the BookthatApp team are on hand quickly to help with ideas and solutions!

St Albans Museums
United Kingdom
Over 5 years using the app
BTA Commerce, Inc. replied January 28, 2026

Thanks so much for the great feedback! We’re glad you’re enjoying BookThatApp, and we’re always here if you need anything.

February 11, 2026

i dealt with sisco.c and they were very helpful with quick speedily replies, would highly recommend

Eileen's Edits
United Kingdom
About 1 month using the app