Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization options and seamless integration with Shopify and Google. It's ideal for managing complex bookings, selling courses, online booking, and running an online rental service. It's also useful for scheduling group classes, private lessons, and event planning. The support team is responsive and provides clear instructions and quick solutions. Despite a recent booking limit, merchants find the pricing fair and valuable for small businesses.

July 18, 2023

Had a bit of an issue with the app's functions, BUT the support team was efficient in addressing any problem I had! Friendly, quick, and able to not only fix my issue but also guide me in better understanding the app to avoid any future confusion.

That said, my issue was a bit more in-depth than what I normally work with in the app. From creating appointments, to searching past customers, to customizing the schedule for more specific days is so convenient to control from the same app. This calendar is by far my preferred app to any other method I've used in my seven years of admin work.

Vista Ridge Driving School
United States
Almost 3 years using the app
Zetya Pty Ltd replied July 21, 2023

Thanks for your feedback! We appreciate you taking the time to writing this for us 🙂.

December 20, 2022

We were having difficulty with the booking app, but it really boiled down to user error.

We connected with Rob B. via their online support and he was able to help us fix everything. Very patient and communicated very clear in terms of how to use certain fields. He also helped us by updating our widget - which really made a difference, and we feel will add to a positive user experience.

Thanks Rob!

Studio 20/20
Over 2 years using the app
July 5, 2023

Works great, doesn't seem to integrate with Point of sale app so we have to manually add bookings to the calender, which might lead to a double booking.

Coconut Express
Almost 8 years using the app
Zetya Pty Ltd replied July 21, 2023

Hi there,

Thanks for your review! We greatly appreciate your feedback!

Our app does have a Shopify POS integration, which allows you to make your bookings. However the integration doesn't facilitate updates to product or other app settings.

This article can be used as a guide to setup the POS integration (https://support.zetya.com/hc/en-us/articles/4407058784911-Point-of-Sale-POS-Integration-). If you need any assistance with the setup, feel free to reach out to us 🙂!

Kind Regards,
BookThatApp Support

July 26, 2023

The app is a little tricky to configure, but Zetya support team is fast to respond and very helpful.

Buck Brook Alpacas
United States
About 3 years using the app
Zetya Pty Ltd replied September 6, 2023

Thank you for your feedback Buck. We greatly appreciate it!

December 15, 2021

We use this app to organize glass blowing classes and courses. The interface for creating the classes is intuitive. Sometimes it can get confusing having both Shopify and BookThat involved, for eg when someone cancels their registration on Shopify we have to manually delete the participant on BookThat. Great support by chat though!

Ottawa Glassblowing Co-op
About 2 years using the app
December 1, 2021

This app has amazing functionality and a plethora of options to choose from. I really appreciated the quick support and responses from the BookThatApp tech team when I was having some challenges!

Lavish Picnics Kamloops
9 months using the app
Edited January 24, 2020

i use this app for my Bounce House Rental business. It makes taking and managing my bookings super easy!!

Party Castles Rental Services Inc.
Over 4 years using the app
April 27, 2020

Customer Support by Rob has been helpful in setting up my products on the app. I think the app could be refreshed in overall look and to make configuration a little bit more intuitive. But the app functions work to my needs.

The Bike Project
United Kingdom
Almost 3 years using the app
October 22, 2021

Customer service is amazing! With bookthatapp support I was able to include a specific customization for my shop. They are very clear and thorough.

Studio Mondine Vessels
United States
2 months using the app
July 10, 2018

Good App for our store but loading problems are regular. the calendar keeps buffering at times and causes problems to process

Almost 9 years using the app