Reviews (529)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

February 22, 2024

Great customer service, very quick responses and will manually assist you with any confusion you may have. Thank you Joao!

Amor y Pintar
Japan
10 months using the app
BTA Commerce, Inc. replied February 23, 2024

Thank you for giving us the chance to celebrate!

🥳🥳🎉🎉🎉🎉🎉

Your feedback means a lot to us! We look forward to providing you continuous support 😊!

May 7, 2024

Great customer service. Helped thru an issue quickly and efficiently. Thx D'Angelo!

The Yard
United States
Over 3 years using the app
BTA Commerce, Inc. replied May 9, 2024

⭐⭐⭐⭐⭐
We are glad to hear that you are happy with our support! Thank you for your awesome review too!

February 14, 2024

We love that we don't have to wait hours for support to get back to us! D'Angelo was very helpful in helping us get set up and very patient in helping us understand what settings we needed. Thank you so much!

Tarot Magick Singapore
Singapore
2 months using the app
BTA Commerce, Inc. replied February 15, 2024

As we promised, here's us celebrating the new review:

🥳🎉🎉🎉🎉🎉🎉🎉🎉

Thanks a lot for taking the time to leave us one, and a 5-star review at that! We appreciate you, and look forward to providing you with continuous 5-star support!

June 20, 2024

I tested a lot of booking apps and this one its one of the best! Additionally their support team is very friendly and helpful.

Breasy
United Arab Emirates
22 days using the app
BTA Commerce, Inc. replied June 25, 2024

Thank you for your kind words and your amazing review! You're awesome!

January 25, 2024

love the instant chat service answers all my questions super quickly!

Thank you

Roselisa Beauty
Canada
About 2 years using the app
BTA Commerce, Inc. replied January 30, 2024

We're thrilled to receive your 5-star review! It's wonderful to know that our app and customer service met and exceeded your expectations. We appreciate your support and trust in us. If you ever have any questions or need assistance, feel free to reach out. Thank you for being a valued customer!

June 7, 2024

This app is great! Seriously, their customer service is top-notch—super quick responses and genuinely helpful.

Yokkao Thailand Store
Thailand
6 months using the app
BTA Commerce, Inc. replied June 26, 2024

Thank you for your awesome review! You rock 🎸!

March 7, 2024

I love the customization this platform provides and their customer service is very responsive and helpful!

Painted Peacock
United States
11 months using the app
BTA Commerce, Inc. replied March 8, 2024

🥳🎉🎉🎉🎉
⭐⭐⭐⭐⭐

Thank you for taking the time to leave us your review! We are happy to hear that you are happy with our app and our service! Thanks again!!

February 20, 2024

Amazing customer service. Most customizable booking app I have seen. I tried about 5 different booking apps before I found BTA and I'm so happy I found it! It's a little complex at first, but the support team is amazing, the user guides are very helpful and it's worth it!

Mind's Eye Mystics
United States
25 days using the app
BTA Commerce, Inc. replied February 21, 2024

Thank you for your awesome review! We're happy to see that you decided we were the best fit for your business! We look forward to growing together, and to providing you continuous support!

January 23, 2024

This app was the most compatible with what I needed and they were able to go in and customize it to my liking even more. This made my life so easy because I honestly have no idea what i'm doing, I am still very much in the learning phase.
They reply unbelievably fast and have great customer service skills. Definitely recommend!

The Chantilly Flower
United States
8 days using the app
BTA Commerce, Inc. replied January 30, 2024

Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that you had a positive experience with our app and our customer service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Cheers!

July 15, 2024

Excelente aplicacion para el alquiler de material, el servicio cliente es optimo.
El chat disponible permite de solucionar o de responder rapidamente a cualquier problema que tengamos.
Muchas gracias

Loc'Kids
France
About 2 months using the app
BTA Commerce, Inc. replied July 16, 2024

¡Gracias por tu increíble reseña! Apreciamos sus comentarios y el tiempo que dedicó en su día a hacer esto por nosotros. ¡Eres increíble 😊!