Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

July 19, 2022

Excellent! Very easy-to-use, even for someone like me with very limited web development experience. I've used the app to add courses to my website. I came across one or two issues and I raised a ticket quite easily. The ticket was resolved within 15 minutes! Thank you Rob for your help. Brilliant! Thanks again

Delicieux Chocolat
United Kingdom
About 2 months using the app
November 2, 2016

I'm a bit slow so the epic amounts of options took me a while to work out. Once my brain sorted itself out I discovered there's not much BookThatApp can't do. Keep up the good work.

Feast On Foot
Australia
Almost 5 years using the app
September 29, 2021

Great service! Our Dir. of Ops chose this plug-in and set everything up. A few years later, she moved on. I've picked up the work and although I'm pretty tech-savvy, I'm short on time. I recently chatted with BTA Support a few times and they helped me so quickly! It was such a relief. Highly recommend!

Weather or Not Accessories
United States
Over 4 years using the app
August 30, 2022

We plan to use this app to book studio classes and we have had nothing but a great experience with the customer service team any time we have questions. Rob is the MAN! Very on top of his work. Stand by the app so far, simply on the fact that it is so EASY to use and EASY to ask questions.

Brush Tips Art Studio
United States
About 2 months using the app
September 9, 2021

We've been using BTA in our tourism business for a while now, and it's great. Backend takes a little learning, but the support team have always been friendly and super quick to reply.

Waiheke Dive & Snorkel LTD
New Zealand
Over 4 years using the app
March 19, 2019

Does everything I need it to and support was prompt and excellent! I would definitely recommend them to everyone. You can even try it out for 10 rentals before you buy.

Borrow The Bazaar
United States
Over 4 years using the app
BTA Commerce, Inc. replied March 19, 2019

Thank you for the positive review!
The Support Team @ Zetya

August 31, 2017

We have been using this app for about 3 years and are very happy with the service we get if for some reason we have any problems

Whatmess
Australia
Over 4 years using the app
September 25, 2018

I've been using this app since opening my online store 3 years ago. It allows my customers to select a pick-up date and time since my products are made to order, and allows me to keep track of my orders on the calendar. The customer service is always fast and very helpful. I would highly recommend it to anyone!

Amycakes Bakery
United States
About 4 years using the app
January 29, 2022

This app os PERFECT for my online group and private zoom classes! The integration of booking and zoom links is exactly what I was looking for and fits my site theme beautifully. AND THE CUSTOMER SUPPORT IS AMAZING: so fast, responsive and attentive…100% GO FOR IT! Contorture.org

Contorture
United States
About 2 months using the app
February 26, 2021

We use the app to schedule and compare our offerings. Great app and support. Really enjoy the calendar view and ease of use.

NobleAdvances
United States
About 4 years using the app