Reviews (529)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

March 19, 2019

Does everything I need it to and support was prompt and excellent! I would definitely recommend them to everyone. You can even try it out for 10 rentals before you buy.

Borrow The Bazaar
United States
Over 4 years using the app
BTA Commerce, Inc. replied March 19, 2019

Thank you for the positive review!
The Support Team @ Zetya

July 30, 2020

Checked a few booking apps for Shopify, and this was the most superior of all of them. Lots of options for different types of events, and a neat clean layout.

Had an issue that I was struggling with and contacted support, who replied within minutes, advised on what action to take, and actually made the modification on the store for me. You can’t get better than that !

One fear with an app is the support if you have an issue, the support of Zetya was first class. Would highly recommend.

Blackpool Illuminations
United Kingdom
Over 4 years using the app
January 26, 2022

We use Book that app extensively. We had an issue with shopify but Zetya stepped up and fixed the issue for us that no one else could fix. It's wonderful to find customer service that is exactly that, customer service. Thank you

Club Privata Online Store
United States
Over 4 years using the app
September 9, 2022

Thank you! Great service every time I have a question to help me with the configuration and setups. It's all about the getting me unstuck and this team knows how to do it!

DIY Training Center
Canada
Over 4 years using the app
August 31, 2017

We have been using this app for about 3 years and are very happy with the service we get if for some reason we have any problems

Whatmess
Australia
Over 4 years using the app
August 11, 2021

Comparable booking apps cost $600/month. BTA has almost everything. It takes some work to take advantage of all the features, but Support from BTA is fantastic -- quick to respond and very effective and helpful. With other apps, almost every little additional feature costs extra--not with BTA. The world needs more companies like Zetya!

House of Wheels indoor action sports
Canada
Over 4 years using the app
June 20, 2023

We have been using BTA since 2019 and it has been meeting our needs for appointments, classes, and events. When we need help with a technical issue, the support time always prompt and helpful.

Angelic Roots
United States
About 4 years using the app
BTA Commerce, Inc. replied June 20, 2023

It's reviews like these that makes our day 😊! Thank you for taking the time to leave this for us!

July 1, 2021

We added this to our site and are excited to have the ease of use with rental bikes, skis, and more. Their technical support was excellent to dial in our product pages too. Well worth the $25.

Ski The Whites
United States
About 4 years using the app
September 25, 2018

I've been using this app since opening my online store 3 years ago. It allows my customers to select a pick-up date and time since my products are made to order, and allows me to keep track of my orders on the calendar. The customer service is always fast and very helpful. I would highly recommend it to anyone!

Amycakes Bakery
United States
About 4 years using the app
June 18, 2018

Have had a couple of bumps but support was right on top of the problem and fixed us right up. App works wonderful for our needs.

Az Displays
United States
About 4 years using the app