Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable booking features, user-friendly interface, and flexibility in setting hours and blackouts. It's praised for its reschedule/cancellation feature, individual lead and lag times for each product, and cost-effectiveness. Despite a learning curve, the support team is highly commended for their responsiveness and assistance.

Edited March 11, 2019

Customer support is amazing! Quick to respond! Understood what I needed to be done and made the process seamless.

Inter Island Boat Services
United States
Almost 2 years using the app
Edited July 11, 2020

I use BookThatApp (BTA) for scheduling. I reached out to BTA support for installation of the coding and their response time is very fast. Rob installed exactly what we needed for our Shopify store within 24 hours. This is the best support I had from an app support so far. Rob provided excellent customer support. Will recommend this BTA app to others.

TruEdge Lawn Care
United States
Almost 2 years using the app
October 20, 2018

I used this app to add workshop bookings to my website. I am delighted with how it looks and works. Rob and Gavin go the extra mile to help. It’s a great app.

Ooh wall art
United Kingdom
Almost 2 years using the app
August 28, 2015

This app has allowed me to operate a small BBQ rental business from home without a massive outlay for a programmer. Why reinvent the wheel when there's already a solution? If you have big equipment around home that you only use once in a while, why not rent it out?

Victory Rentals
Canada
Almost 2 years using the app
June 27, 2018

Really amazing customer support. They respond insanely fast.

Funkits
United States
Almost 2 years using the app
July 5, 2022

They helped me to create a calendar and give good options for all of the class types for our business. Support is super helpful too!

Mad B's quilt and sew
United States
Almost 2 years using the app
June 9, 2021

We are using BookThatApp for our shop so customers can schedule appointments where we pick up things from their homes. In general, we are very happy with it, there are lots of configuration options and the team seems to have passion for their app. Though when a bug came up, it took us two attempts to explain the problem and we eventually had to be less nice so that we were taken seriously and that it was recognized that it is a bug that should be fixed. However in the end, the bug was fixed within a day, that was great! One important feature request we still have is that in the booking calendar overview it would be great if we could choose which information pops up when hovering above bookings. In particular, we would like to display the customer's address there. Choosing what is displayed in the calendar overview could be a great setting (with radio buttons) also for lots of other customers we think. Overall, we would recommend BookThatApp and believe that the app, if continually improved, can become the best in its class!

PeekUp
Germany
Almost 2 years using the app
February 4, 2019

This is a great app for booking and rentals. We do trade show exhibits and even though in the first initial set-up we needed a lot of attention from Zetya they were wonderful to work with. They have been awesome and quick to customize to our needs.

Unrivaled Portables
United States
Almost 2 years using the app
May 25, 2021

Great calendar functionality for a rental site. Customer service is quick to respond at all hours and helpful in navigating installation + troubleshooting issues.

Una Notte
United States
Almost 2 years using the app
May 4, 2019

Outstanding customer service, I've had a great experience working with API and the shopify product pages. Top pick for any scheduling app, especially if you have many locations. Can't recommend enough!

Bus Wash Buddy
Canada
Almost 2 years using the app