Reviews (529)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its exceptional customer support and seamless Shopify integration. It's versatile, suitable for booking classes, events, rentals, and services, and offers customization options to enhance the booking experience. Although some find it less user-friendly, many appreciate its easy-to-use features like date additions and reminders. The responsive support team is noted for effectively resolving issues, boosting business efficiency and user satisfaction.

May 27, 2020

Excellent app that allows us to easily manage our events. Support was quick and very helpful. Highly recommend!

Little Succers
Australia
About 4 years using the app
May 14, 2019

Excellent customer support, super fast response! The best booking app I've found for Shopify. Steve, Gravitee Boardshop

Gravitee Boardshop
United States
About 4 years using the app
BTA Commerce, Inc. replied June 7, 2019

Thanks for taking the time to leave us a review. We are glad you found our support team helpful!

Edited August 4, 2020

This app is pretty easy to use. Rob from customer service was excellent answering my questions promptly. Would use again! Great customer support

Howe Well
Canada
About 4 years using the app
February 27, 2018

We love this app. We've been using it for over 2 years to book all of the cooking classes in our Kitchenware shop's cooking studio. It is easy for our staff and keeps us ready for classes and it's easy for our customers to book. We're really happy with it.
Alison

Cookery Store
Canada
Almost 4 years using the app
July 5, 2022

They helped me to create a calendar and give good options for all of the class types for our business. Support is super helpful too!

Mad B's quilt and sew
United States
Almost 4 years using the app
September 11, 2016

Been using for 3 years on www.itsaslingthing.co.uk and no other app comes close to doing what we need. Works well with little downtime and realistic charge. Would recommend.

Its A Sling Thing
United Kingdom
Over 3 years using the app
Edited February 13, 2020

We're using this app in order to have a calendar on our website so our clients can choose a date & time for the tours we sell. The functionality of the app is very good, in fact I do not recall any downtime at all in more than 2 years that we have been using the app. I'd also like to give a special shoutout to Rob who has been helping us out on various occasions when we had technical issues. Fast and friendly support, keep it up guys!

Also wanted to give a shoutout to Gavin from the Bookthatapp team who went above and beyond to help us with an issue we had in our template that was not related to Bookthatapp. Excellent work from the entire team!

exploor
Peru
Over 3 years using the app
Edited July 10, 2024

Brilliant App and fantastic, quick and comprehensive responses from Support. Thanks for all your help setting up and configuring my Shopify

Another amazing interaction with BTA. I had an issue updating my theme and they fixed it through their chat within minutes! Thank you

WearMyWardrobeOut
United Kingdom
Over 3 years using the app
April 9, 2020

We help our brides to know which wedding dates are currently available using this app. The team has been absolutely amazing and responsive!

Totally reccommend :-)

Soil + Soul Studio
United States
Over 3 years using the app
May 6, 2020

During this COVID time I really needed to implement an easy way to schedule and book appointments. This app SAVED my shop. It was super super easy to install and any little issues I have the development team corrected almost immediately.

Bikurious Montreal
Canada
Over 3 years using the app