Reviews (527)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.
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It has a lot to offer, and they are very helpful. My only concerns are when I can't access it as the site is down (seems to be more frequent lately), and I still get the occasional double booking on the site (which they can't seem to re-create/fix), this is infrequent however. When it works it is great. I would appreciate a number that could be called instead of always emailing when there is ...
Customer service is amazing! With bookthatapp support I was able to include a specific customization for my shop. They are very clear and thorough.
For just $25 they helped us customize the app to be exactly what we needed. Things are going smoothly now and the orders and bookings are rolling in! Thanks BookThatApp!
The app is a little tricky to configure, but Zetya support team is fast to respond and very helpful.
Thank you for your feedback Buck. We greatly appreciate it!
Customer Support by Rob has been helpful in setting up my products on the app. I think the app could be refreshed in overall look and to make configuration a little bit more intuitive. But the app functions work to my needs.
Had a bit of an issue with the app's functions, BUT the support team was efficient in addressing any problem I had! Friendly, quick, and able to not only fix my issue but also guide me in better understanding the app to avoid any future confusion.
That said, my issue was a bit more in-depth than what I normally work with in the app. From creating appointments, to searching past customers, to ...
Thanks for your feedback! We appreciate you taking the time to writing this for us 🙂.
We were having difficulty with the booking app, but it really boiled down to user error.
We connected with Rob B. via their online support and he was able to help us fix everything. Very patient and communicated very clear in terms of how to use certain fields. He also helped us by updating our widget - which really made a difference, and we feel will add to a positive user experience.
Thanks ...
The app works good for booking appointments. The staff is very courteous and responsive. Had an issue once with them changing a style sheet and they promptly responded and rolled it back.
I would give them 5 stars for the app if it was hosted on another platform. My biggest gripe is Shopify. IN this case the BIG gotcha is that shopify charges you a transaction fee even though the platform is not ...
We use this app to organize glass blowing classes and courses. The interface for creating the classes is intuitive. Sometimes it can get confusing having both Shopify and BookThat involved, for eg when someone cancels their registration on Shopify we have to manually delete the participant on BookThat. Great support by chat though!
Fit exactly to my requirement. Thanks BTA