Reviews (553)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this appointment booking app for its seamless integration and efficiency in managing multiple bookings, ideal for salons and event organizers. It features customizable options, easy calendar management, and helpful reminders. Reviewers also commend the responsive support team and the app's ability to handle high volumes of bookings, enhancing customer service and operational efficiency.

March 21, 2025

Amazing support, very quick response, professional and friendly! highly appreciated

OMOTENASHI JAPAN
Japan
Over 1 year using the app
January 3, 2025

Used the paid version for our other websites and worked fine until we wanted to improve our booking system. Admin dashboard can be confusing and when you contact support they talk to you in a condescending tone, very unprofessional. For the price there are better options.

Likey Global
South Korea
3 months using the app
BTA Commerce, Inc. replied January 6, 2025

Hi Pompei,

I'm sorry to hear 😔. We reviewed your tickets, and we didn't see where we were condescending, but if that's how it was received, then we sincerely apologize.

I can ...

December 24, 2024

I contact support and help me install the widgets within minutes. They have great customer services and a great system

Payless Janitorial
United States
About 2 years using the app
November 18, 2024

This app has made booking for classes and events I host in my shop SO much easier. It integrates with shopify classes I create and then the calendar populates on my website. It has saved me hours of configuring and time. The help and chat feature is great, I feel like I get help almost immediately and customer service is awesome.

Connected Stitches Yarn & Fiber Shop
United States
6 months using the app
November 15, 2024

The app works really well for us and suits our needs. Support is fantastic, just had an issue, got into a chat and the problem was solved inside of 10 minutes. Would totally recommend this app.

Pro Dive Central Coast
Australia
Over 1 year using the app
February 28, 2025

I've only been using Book That App for a short while and I'm still getting familiar with it. However, the support team has been absolutely excellent! They responded quickly and were very knowledgeable in helping me resolve my issues. Really impressed by their professionalism and efficiency - top support team. Definitely appreciate their patience with a newbie like me! Thank you :-)

housedoll-frankfurt
Germany
6 months using the app
November 12, 2024

We are very happy with BTA for our party bookings at our paint-your-own pottery studios! Plus, the support is great! Sisco specifically has been super helpful as we tweak the functionally of BTA as we grow!

Clay Casa
United States
Over 3 years using the app
November 4, 2024

The BTA support team has been super helpful anytime we've had an issue come up with our website in relation to class bookings. D'Angelo has always been timely to respond, as well as always providing some form of troubleshooting that has fixed the problem entirely or supported us in getting resolving major needs.

SymbiOp Garden Shop
United States
Over 2 years using the app
March 26, 2025

Support was super speedy and helpful! Would recommend!

The Candle Bar
United States
Over 2 years using the app
January 28, 2025

Trés bonne application pour planifier nos événements dans notre centre de formation.
Support technique super réactif à n'importes quelles heures.

Manucure Russe Haute Couture
France
Over 1 year using the app